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"It close to six flags and you have the chance to walk if you want and the viewing. Nice " More

By a verified traveler on Mon 07 Oct 2019

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Hotel Description

Enjoy the free WiFi at this Vallejo hotel

In Vallejo

You'll find Solano County Fairgrounds and Sutter Solano Medical Center within 2 miles (3 km) of this hotel. Six Flags Discovery Kingdom and Dr. Huey P. Newton Foundation are also within 3 miles (5 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. A garden and luggage storage are also provided.

Free WiFi, microwaves

The 49 guestrooms have LED TVs with cable channels and offer free WiFi and microwaves. Premium bedding, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$62* Per night/room Nov 1 - Nov 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

SureStay Hotel by Best Western Vallejo Napa Valley ratings based on 14 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for SureStay Hotel by Best Western Vallejo Napa Valley

Everyone (10) Couples (1) Family (4)
5 out of 5
It close to six flags and you have the chance to walk if you want and the viewing. Nice

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Manager

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

1 out of 5
Don’t stay here our room smelled like mildew and the property of dirty littered with trash, needed upgraded and repaired. Outside trash cans were all overflowing. Staff were not that friendly at all. Our keys to the room did not work and the staff assumed we didn’t know how room keys worked. The continental breakfast was a joke and parking was extremely limited. The only non-dairy option was toast with jelly. Nothing was a hot breakfast. It’s really roast, cereal, and pre-packaged pastries. We stayed one night and were glad to leave.

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 8, 2019 by Manager

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

5 out of 5
The womn at the front desk was very helpful and friendly

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 6, 2019 by Manager

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

2 out of 5
It had a 24 in tv that would not play with out static. The bed was super lumpy. The have multiple signs saying that they can kick you out for no reason and the staff is not friendly so you are worried that you might get kicked out for offending the rude receptionists... and it is right next to the freeway with no insulation against the sound

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Manager

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

4 out of 5
Nice little place to stay, the elevator was not working but the stairs were fine to the 4th floor.

Posted by on May 6, 2019

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Comment from Hotel Management

May 6, 2019 by Manager

We can't thank you enough for sharing your feedback with regards to our elevator. Your voice is very valuable to us and we hope you will return on your next travels.

1 out of 5

Posted by on Mar 12, 2019

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Comment from Hotel Management

Apr 2, 2019 by Manager

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

5 out of 5

Posted by on Mar 2, 2019

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Comment from Hotel Management

Apr 2, 2019 by Manager

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

3 out of 5
It was just ok nothing spectacular about it it was a good price so that was nice but I didn’t care for free continental breakfast it was just old pastry and rotten fruit and they charged for water. I like the staff they were quick and available when needed.

Posted by on Feb 12, 2019

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Comment from Hotel Management

Feb 12, 2019 by Manager

We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

5 out of 5

Posted by on Dec 30, 2018

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Comment from Hotel Management

Jan 2, 2019 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

1 out of 5

Roaches in hotel crawling on tv at night and

would not be refunded we drove all the way from Seattle and was treated poorly. Will never stay here again

Posted by on Jan 2, 2018

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Comment from Hotel Management

Jan 6, 2018 by Manager

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel and level of service you received. We wish all guests to have a convenient and accommodating experience, and we thank you for sharing your constructive review.

About the SureStay Hotel by Best Western Vallejo Napa Valley

Location 300 Fairgrounds Dr, Vallejo, CA 94589

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of SureStay Hotel by Best Western Vallejo Napa Valley, you'll find tour/ticket assistance, a garden, and coffee/tea in a common area. Public spaces have free WiFi. The business-friendly SureStay Hotel by Best Western Vallejo Napa Valley also features express check-out and an elevator. Self parking is free. Smoking is allowed in designated areas at this Vallejo hotel.

  • 49 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SureStay Hotel by Best Western Vallejo Napa Valley offers 49 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Microwave
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, Eurocard, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, Eurocard, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americas Best Value Inn Hotel Vallejo
  • Americas Best Value Inn Vallejo
  • Americas Best Value Inn Six Flags Vallejo/Napa Valley Hotel
  • Days Inn Vallejo
  • Americas Best Value Inn Six Flags Vallejo/Napa Valley Vallejo
  • Americas Best Value Inn Six Flags Vallejo/Napa Valley
  • Americas Best Value Six Flags Vallejo/Napa Valley Vallejo
  • Americas Best Value Inn Six Flags Napa Valley
  • Americas Best Value Inn Six Flags Napa Valley
  • Americas Best Value Inn Six Flags Vallejo Napa Valley Vallejo
  • Americas Best Value Inn Six Flags Vallejo/Napa Valley
  • Americas Best Value Inn Six Flags Napa Valley Hotel
  • Hotel Americas Best Value Inn Six Flags Vallejo Napa Valley
  • Americas Best Value Inn Vallejo
  • Americas Six Flags Napa Valley
  • Americas Best Value Inn Six Flags Vallejo Napa Valley Vallejo
  • Americas Best Value Inn Six Flags Vallejo/Napa Valley
  • Americas Best Value Inn Six Flags Vallejo Napa Valley Hotel
  • Americas Best Value Inn Six Flags Napa Valley Hotel
  • Hotel Americas Best Value Inn Six Flags Vallejo Napa Valley
  • Americas Best Value Inn Vallejo
  • Americas Six Flags Napa Valley
  • Americas Best Value Inn Six Flags Vallejo Napa Valley
  • SureStay Hotel by Best Western Vallejo Napa Valley Hotel
  • SureStay Hotel by Best Western Vallejo Napa Valley Vallejo
  • SureStay Hotel by Best Western Vallejo Napa Valley Hotel Vallejo

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.