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"The restaurants i did like didn't have a variety of choice to pick from " More

By a verified traveler on Mon 15 Mar 2021

Hotel Description

4-star adults-only hotel near Sycuan Casino

Close to airport

You'll be within half a mile (1 km) of Sycuan Casino and 12 miles (20 km) of Parkway Plaza. Viejas Casino is within 12 miles (20 km) and Cowles Mountain is within 20 miles (32 km).

Casino, fitness center

This smoke-free hotel features a casino, a full-service spa, and 10 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the 3 outdoor pools and get free self parking.

Tablet computers, free WiFi

Boasting tablet computers, the 300 guestrooms also offer free WiFi and pillowtop beds. Other amenities include rainfall showerheads, down comforters, and TVs with cable channels.

Signature Room, 1 King Bed (21 or older only)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room May 11 - May 12

Deluxe Room, 2 Queen Beds (21 or older only)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Suite (21 or older only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (21 or older only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sycuan Casino Resort ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sycuan Casino Resort

Everyone (3) Couples (4) Family (4)
3 out of 5
The restaurants i did like didn't have a variety of choice to pick from

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 15, 2021 by Holly S.

Thank you for sharing your experience! We do have several choices for dining depending on the hour. Located upstairs is a 24/7 to go Double Down Grill. They serve delicious choices from donuts to nachos. Stop by on your next visit with us. See you soon!

5 out of 5
It was a nice trip me and wife was amazed to return for the second time there thank you.

Posted by on Jan 11, 2021

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Comment from Hotel Management

Jan 11, 2021 by Holly S.

We're delighted to hear that you had a nice time with us! Thank you for your stay. Join us again soon!

1 out of 5

Posted by on Oct 21, 2020

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Comment from Hotel Management

Oct 21, 2020 by Holly S.

Thank you for your review. We are dismayed your experience was not as it should have been. We aim to provide a service excellence to each guest, every time. We hope to have you in the near future for another visit that goes above and beyond to exceed an enjoyable experience with us. Thank you.

5 out of 5

Posted by on Aug 24, 2020

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Comment from Hotel Management

Aug 24, 2020 by Holly S.

Thank you for staying with us!

5 out of 5
All the employees were attentive. We checked in late and did not have any issues. The Hotel was perfect i loved it and sure will be back

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 18, 2020 by Holly S.

Thank you for the amazing feedback! Our team works hard on service excellence for every guest! We are elated you had a wonderful experience and look forward to your future stays!

5 out of 5

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 22, 2020 by Holly S.

Thank you for the stellar review! We hope to have you with us again soon!

5 out of 5
I liked everything about the resort and will be planning on staying there again dont know when but i will be going back

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Sycuan Guest Experience Department

Thank you very much for this feedback! We are happy to hear that you enjoyed your stay and hope to see you soon!

1 out of 5
Our bathroom floor was not clean and after asking management a number of times to have someone clean it they said no . I was very disappointed. The manger Daniel Rodriguez was the worst. And very rude. Unhelpful, and just didn’t care.

Posted by on Aug 10, 2019

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5 out of 5
The Resort was relaxing, beautifully designed, a nice staycation getaway, and a great experience!

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 8, 2019 by Holly S.

Thank you! We appreciate your kind words and review of our property. We are happy to hear you enjoyed your experience with us. Look forward to having you again in the near future.

About the Sycuan Casino Resort

Location 5469 Casino Way, El Cajon, CA 92019

Property Features

Sycuan Casino Resort offers its guests a full-service spa, 3 outdoor swimming pools, a lazy river, and a fitness center. There are 10 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the swim-up bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A casino, spa services, and a vending machine are also featured at the business-friendly Sycuan Casino Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star El Cajon hotel is smoke free.

  • 300 guestrooms or units
  • 10 dining venues
  • Casino
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Diego Intl. Airport (SAN) (45.1 km / 28 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sycuan Casino Resort offers 300 air-conditioned accommodations with tablet computers and complimentary bottled water. Pillowtop beds feature down comforters. Televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested.

  • Pillowtop beds
  • Tablet
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Hair dryer available
  • Toiletries (free)
  • Desk
  • Air conditioning

Food & Drink

Bull and Bourbon - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Elicit Lounge - Overlooking the pool, this sushi bar serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Viewpoint Cafe - Overlooking the pool, this café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Lucha Libre Taco Shop - Onsite restaurant. Open 24 hours. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a lazy river and a fitness center.

Spa Services

Spa Ritual has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests age 20 and younger are not permitted to stay at this property June-December.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 21
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sycuan Casino Resort El Cajon
  • Sycuan Casino El Cajon
  • Sycuan Casino Resort El Cajon
  • Hotel Sycuan Casino Resort El Cajon
  • El Cajon Sycuan Casino Resort Hotel
  • Sycuan Casino El Cajon
  • Hotel Sycuan Casino Resort
  • Sycuan Casino
  • Sycuan Casino Resort Hotel
  • Sycuan Casino Resort El Cajon
  • Sycuan Casino Resort Hotel El Cajon

You should know

  • Sycuan Casino Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.