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4.1 out of 5

"The check in was quick and easy. The area is not very nice. The beds are really hard. Like if you’re sleeping on the box spring. " More

By a verified traveler on Mon 04 Nov 2019

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Hotel Description

3-star hotel perfect for exploring El Cajon

City center stay

You'll be within 6 miles (10 km) of Grossmont College and 9 miles (15 km) of San Diego State University. Aztec Stadium is within 12 miles (20 km) and Barona Casino is within 16 miles (25 km).

Free breakfast

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Standard Room, 1 King Bed, Pet Friendly, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Sep 5 - Sep 6

Standard Room, 1 Queen Bed, Accessible Roll-In Shower, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Suite, 1 King Bed, Soaking Tub, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Room Suite, 1 King Bed, Whirlpool, Fireplace, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 1 King Bed, 1 Queen Bed, Bunk Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Clarion Pointe El Cajon San Diego East ratings based on 34 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Clarion Pointe El Cajon San Diego East

Everyone (5) Family (1)
3 out of 5
The check in was quick and easy. The area is not very nice. The beds are really hard. Like if you’re sleeping on the box spring.

Posted by on Nov 4, 2019

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5 out of 5
The hotel was great. The staff was friendly we asked for extra towels no problem. Bed very comfortable, room clean, great breakfast. Will be staying there again!

Posted by , from Chino on Jun 11, 2018

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5 out of 5

Great hotel for short stay

We stayed at this hotel for one night, all the hotels around the area we were in San Diego for were completely booked, so I admit I was a little worried. The outside of the hotel looks a little shady but when you are inside your room it is very warm and inviting. The beds are so comfy and the overall value for the room was great. The only annoying thing is make sure you have your breakfast ticket with you otherwise you are scolded by employees. I would stay here again.

Posted by on Oct 5, 2015

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2 out of 5

Hair on bed, in refrigerator, Hair Everywhere!

We were moved from our original room due to hair found on the pillowcase and sheets. We eventually found hair in other places in our new room after a night's sleep. We reported it to the morning manager. He said he would make sure the cleaning staff would pay special attention and that our room should hairless upon our return. Needless to say, the cleaniness of the room was no better. The hair was still in the same places we mentioned. We reported it to the evening manager who even came to our room to witness. The evening manager was empathic and could relate to our outrage. She had the cleaning staff come back to clean. The housekeeping supervisor was rather rude and insulting. We found out that management doesn't require the housecleaning to use a checklist for cleaning and that complaints about the poor cleaniness of rooms are fairly common. We endured unclean rooms with our kids to only feel accused and insulted. We do not recommend and will not be staying here again.

Posted by , from Las Vegas on Jul 25, 2015

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2 out of 5

Power outage first night. No wifi even after 4 da

Pros: rates
Cons: cleaner rooms
Location: 20 mi to San Diego
breakfast ok but nothing great Hiway sounds all night even with ear plugs. Showers tempermental depending on if the toilets were being flushed.

Posted by , from ks on Jul 23, 2015

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2 out of 5

San Diego vacation

Pros: The room was a pretty good size for 6 people.
Cons: Better staff.
Location: It was a central location, close to things we wanted to do.
The hotel was comfortable for 6 people. We had a suite but the kitchenette was very poorly stocked making it difficult to use. The breakfast was disappointing and not replenished as needed. The lady monitoring the breakfast was the rudest person I ever encountered in the service industry. She made our meal unenjoyable, watching people like we were criminals. She yelled at everyone like we were misbehaving children. We even skipped our free breakfast because she made it miserable. The desk people weren't very professional. If I wasn't paying so much for the room I would feel differently. The room was not cheap.

Posted by , from Arizona on Jul 22, 2015

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5 out of 5

Very Clean and Comfy for the price

location right off 8 very easy access to everything. We were happy to walk in and see such a clean room. Staff was very nice and friendly.

Posted by , from Tucson, AZ on Aug 26, 2013

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4 out of 5

This is a descent hotel with basic accommodations.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We enjoyed our stay here. The room was clean and had a nice patio/balcony. We spent time at the pool and hot tub which was ok but there were ants surrounding the hot tub. That really was our only complaint.

Posted by , from San Diego on Dec 26, 2012

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5 out of 5

CLEAN AND COMFY!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
My kids and I returned to El Cajon for a week and we stayed once again at the Best Western Continental. This time we had a room with a kitchen. The room was clean, quite and comfortable and my kids liked being able to cook using the kitchen. My family and I were once again made very happy.

Posted by , from North Carolina, USA on Nov 5, 2012

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2 out of 5

The hotel was bad

There were ants in the bathroom and sink . Not what I expected from best western .

Posted by , from North Hollywood,ca on Sep 5, 2012

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About the Clarion Pointe El Cajon San Diego East

Location 855 Sandalwood Drive, El Cajon, CA 92021

Property Features

Clarion Pointe El Cajon San Diego East offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Clarion Pointe El Cajon San Diego East also features multilingual staff, coffee/tea in a common area, and express check-out. For a fee, parking is available. This 3-star El Cajon hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Clarion Pointe El Cajon San Diego East offers 47 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 7:00 AM
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per day
  • Maximum 1 per room (weight limit: 30 lbs)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of: CovidClean (Safehotels - global expert); COVID-19 Guidelines (CDC); SafeStay (AHLA - USA); COVID-19 Guidelines (WHO).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Service fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per night
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Continental
  • Best Western Continental El Cajon
  • Best Western Continental Inn
  • Best Western Continental Inn El Cajon
  • Continental Best Western
  • El Cajon Best Western
  • Best Western El Cajon
  • Best Western Continental Hotel El Cajon
  • Continental Inn Suites
  • Best Western Continental Inn
  • Clarion Pointe El Cajon Diego
  • Best Western Plus Continental Inn
  • Best Western Plus Continental Inn Suites
  • Clarion Pointe El Cajon San Diego East Hotel
  • Clarion Pointe El Cajon San Diego East El Cajon
  • Clarion Pointe El Cajon San Diego East Hotel El Cajon

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.