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4.0 out of 5

"A very clean property! Staff was very inviting and helpful!! Unique accommodations with a microwave and fridge. It would be nice if they had coffee i ... " More

By a verified traveler on Thu 30 Jan 2020

Hotel Description

Enjoy free breakfast at this 3-star Santa Rosa hotel

Close to airport

You'll be within half a mile (1 km) of Empire College and 2 miles (3 km) of Charles M. Schulz Museum with a stay here. Redwood Empire Ice Arena and Russian River are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Relax with a drink at the poolside bar and enjoy free perks like continental breakfast and free self parking. The front desk is staffed around-the-clock and laundry facilities are on offer.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and microwaves, the 135 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, coffee/tea makers, and free long-distance calls are also available.

Standard Room, 1 Queen Bed (Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$106* Per night/room Feb 24 - Feb 25

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed (ADA Compliant with Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Sandman ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sandman

Everyone (15) Couples (3) Family (3)
4 out of 5
A very clean property! Staff was very inviting and helpful!! Unique accommodations with a microwave and fridge. It would be nice if they had coffee in the room and not just tea... I would definitely stay here again!!

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 31, 2020 by Front Desk

Thank you for your feedback!

3 out of 5
Affordable and Convenient location to our destination.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by Adrian Vasquez Front Office Manager

Hello, Thank you for staying with us and for the review and feedback. Best regards, Adrian Vasquez Front Office Manager

5 out of 5
Mary at the front desk was amazing!! Room clean. Loved the premium soaps. Loved the fire pits, bocce ball and the area was not bad. I brought a date she was impressed! Very very good overall. Will stay here again for sure.

Posted by , from San Francisco on Sep 22, 2019

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Comment from Hotel Management

Oct 8, 2019 by Adrian Vasquez Front Office Manager

Hello Lily, Thank you for staying with us and for the great review. I let Mary know that she was amazing like she always is. She was thrilled to see that her efforts are paying off. Thank you again for staying with us and we all hope to see you back again. Best regards, Adrian Vasquez Front Office Manager

5 out of 5

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 12, 2019 by Adrian Vasquez Front Office Manager

Hello, Thank you for staying with us and for the perfect rating. I'm happy that you enjoyed your stay and we all hope to see you back again. Best regards, Adrian Vasquez Front Office Manager

5 out of 5

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by Adrian Vasquez Front Office Manager

Hello, Thank you for staying with us and for leaving us a perfect rating. It's great to see you enjoyed your stay so much. Thank you again for staying with us and we all look forward to having you back again. Best regards, Adrian Vasquez Front Office Manager

1 out of 5
We did not stay here. We called Travelocity durectly & were to it was canceled. And, yet, we are being charges for the room!

Posted by on Jul 27, 2019

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1 out of 5
The only thing that looked like the pictures online were the pool bar and pictures. The room was disgusting, the carpets were stained and disgusting, the room was loud, we were put in a room right next to the Breakfast room which was so loud and a lot going on in the early morning and then around 6 am we could here people through the walls it was terrible!

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Adrian Vasquez Front Office Manager

Hello Smantha, I'm sorry to see you didn't have an enjoyable stay. In the future if you have any issues please let us know while your here so we can try to correct any issues in the room. All of our pictures are recent that we have posted so I'm not sure which ones didn't look like ours. Thank you for staying with us and bring the issues to our attention. Best regards, Adrian Vasquez Front Office Manager

4 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Adrian Vasquez Front Office Manager

Hello, Thank you for choosing to stay with us and for the positive rating. We are happy to see you enjoyed your stay. Best regards, Adrian Vasquez Front Office Manager

4 out of 5

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 24, 2019 by Adrian Vasquez Front Office Manager

Hello, Thank you for staying with us and for the positive review. Best regards, Adrian Vasquez Front Office Manager

4 out of 5
I LOVED the pool and outdoor area with the fire pit. The bartender inside the garage was very friendly. Family and dog friendly. They could steam clean the carpet. The carpet had stains but over all it was clean.

Posted by on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by Adrian Vasquez Front Office Manager

Hello, Thank you for staying with us and for the review. We are in the process of cleaning all of our carpets and apologize that the one in your room wasn't up to par. It is great to see you enjoyed our pool are and new fire tables. Thank you again for staying and we hope to see you back again. Best regards, Adrian Vasquez Front Office Manager

Property Features

The Sandman offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the pool bar. Free breakfast is available daily. The Sandman also features coffee/tea in a common area, concierge services, and laundry facilities. Free self parking is available. This 3-star Santa Rosa hotel is smoke free.

  • 135 guestrooms or units
  • 2 levels
  • 3 buildings
  • Continental breakfast (free)
  • Bar by the pool
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (113.7 km / 70.7 mi)
  • Parking: Free self parking

Room Amenities

The Sandman offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2016.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • No elevators
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman Hotel Santa Rosa
  • Sandman Santa Rosa
  • Sandman Santa Rosa Hotel
  • Sandman Hotel Santa Rosa, CA - Sonoma County
  • Sandman Motel Santa Rosa
  • Sandman Hotel
  • The Sandman Hotel
  • The Sandman Santa Rosa
  • The Sandman Hotel Santa Rosa

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Santa-Rosa-Hotels-The-Sandman.h919721-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.