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 Santa Rosa •1 Room
 Santa Rosa • 1 Room
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The Sandman

3-star property
3421 Cleveland Ave, Santa Rosa, CA 1-855-201-7819

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4.0 out of 5
Very good!
See all 23 Travelocity Reviews

"the staff couldn't be more friendly, for me the biggest draw is that it is close to my daughters house but they were great about letting us all be at ... " More

By a verified traveler on Tue 11 May 2021

Points Of Interest

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Hotel Description

3-star hotel near Charles M. Schulz Museum

Close to airport

You'll be within half a mile (1 km) of Empire College and 2 miles (3 km) of Charles M. Schulz Museum with a stay here. Redwood Empire Ice Arena and Santa Rosa Junior College are also within 2 miles (3 km).

Outdoor pool, poolside drinks

This hotel features an outdoor pool and a fitness center. Business travelers can take advantage of the express check-out. Relax with a drink at the poolside bar and enjoy perks like free self parking.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and microwaves, the 135 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, coffee/tea makers, and free local calls are also available.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$104* Per night/room Jun 13 - Jun 14

Family Suite

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Accessible (ADA Compliant with Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Sandman ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sandman

Everyone (12) Couples (5) Family (3)
5 out of 5
the staff couldn't be more friendly, for me the biggest draw is that it is close to my daughters house but they were great about letting us all be at the pool as long as they didn't go over the head count.

Posted by on May 11, 2021

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5 out of 5
Everything was fine @ motel. Filling out this form was BS.

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 8, 2020 by Front Desk

Thank you for taking time to write your review!! Looks like you had a great stay with us! We look forward to your next stay with us.

4 out of 5
A very clean property! Staff was very inviting and helpful!! Unique accommodations with a microwave and fridge. It would be nice if they had coffee in the room and not just tea... I would definitely stay here again!!

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 31, 2020 by Front Desk

Thank you for your feedback!

3 out of 5
Affordable and Convenient location to our destination.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by Adrian Vasquez Front Office Manager

Hello, Thank you for staying with us and for the review and feedback. Best regards, Adrian Vasquez Front Office Manager

5 out of 5
Mary at the front desk was amazing!! Room clean. Loved the premium soaps. Loved the fire pits, bocce ball and the area was not bad. I brought a date she was impressed! Very very good overall. Will stay here again for sure.

Posted by , from San Francisco on Sep 22, 2019

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Comment from Hotel Management

Oct 8, 2019 by Adrian Vasquez Front Office Manager

Hello Lily, Thank you for staying with us and for the great review. I let Mary know that she was amazing like she always is. She was thrilled to see that her efforts are paying off. Thank you again for staying with us and we all hope to see you back again. Best regards, Adrian Vasquez Front Office Manager

5 out of 5

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 12, 2019 by Adrian Vasquez Front Office Manager

Hello, Thank you for staying with us and for the perfect rating. I'm happy that you enjoyed your stay and we all hope to see you back again. Best regards, Adrian Vasquez Front Office Manager

5 out of 5

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by Adrian Vasquez Front Office Manager

Hello, Thank you for staying with us and for leaving us a perfect rating. It's great to see you enjoyed your stay so much. Thank you again for staying with us and we all look forward to having you back again. Best regards, Adrian Vasquez Front Office Manager

1 out of 5
We did not stay here. We called Travelocity durectly & were to it was canceled. And, yet, we are being charges for the room!

Posted by on Jul 27, 2019

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1 out of 5
The only thing that looked like the pictures online were the pool bar and pictures. The room was disgusting, the carpets were stained and disgusting, the room was loud, we were put in a room right next to the Breakfast room which was so loud and a lot going on in the early morning and then around 6 am we could here people through the walls it was terrible!

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Adrian Vasquez Front Office Manager

Hello Smantha, I'm sorry to see you didn't have an enjoyable stay. In the future if you have any issues please let us know while your here so we can try to correct any issues in the room. All of our pictures are recent that we have posted so I'm not sure which ones didn't look like ours. Thank you for staying with us and bring the issues to our attention. Best regards, Adrian Vasquez Front Office Manager

4 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Adrian Vasquez Front Office Manager

Hello, Thank you for choosing to stay with us and for the positive rating. We are happy to see you enjoyed your stay. Best regards, Adrian Vasquez Front Office Manager

About the The Sandman

Location 3421 Cleveland Ave, Santa Rosa, CA 95403

Property Features

The Sandman offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the pool bar. The business-friendly The Sandman also features a vending machine, a picnic area, and coffee/tea in a common area. Self parking is free. This 3-star Santa Rosa hotel is smoke free.

  • 135 guestrooms or units
  • 2 levels
  • 3 buildings
  • Bar by the pool
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Francisco International Airport (SFO) (113.7 km / 70.7 mi)
  • Parking: Free self parking

Room Amenities

The Sandman offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2016.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman Hotel Santa Rosa
  • Sandman Santa Rosa
  • Sandman Santa Rosa Hotel
  • Sandman Hotel Santa Rosa, CA - Sonoma County
  • Sandman Motel Santa Rosa
  • Sandman Hotel
  • The Sandman Hotel
  • The Sandman Santa Rosa
  • The Sandman Hotel Santa Rosa

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.