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4.4 out of 5

"At this price…I would expect housekeeping to be provided daily not upon request. Also would be nice to have checkout documents delivered to door prior ... " More

By a verified traveler on Fri 13 May 2022

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Hotel Description

4-star historic hotel near Center in the Square, connected to the convention center

City center stay

With a stay at this Roanoke hotel, you'll be well placed to visit Center in the Square and Berglund Center, both within half a mile (1 km). Roanoke Visitor Center and O. Winston Link Museum are also within half a mile (1 km).

Renovated in 2016

This historic hotel includes 2 restaurants, an outdoor pool, and a spa tub. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 330 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and pillow menus.

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$157* Per night/room Jun 12 - Jun 13

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Roll In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Roanoke & Conference Ctr, Curio Collection by Hilton 

Everyone (17) Couples (1) Family (5)
4 out of 5
At this price…I would expect housekeeping to be provided daily not upon request. Also would be nice to have checkout documents delivered to door prior to check out

Posted by , from Waterford on May 13, 2022

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Comment from Hotel Management

May 16, 2022 by Brian Wells, General Manager

Dear Robert, thank you for your review and for choosing the hotel for your accommodations. I apologize for inconvenience and will discuss with our teams. We are still operating a bit with limited contact and do have housekeeping available daily, but it is by request. I hope if your travels return you to the area, we will again have the privilege to serve you. Sincerely, Brian Wells General Manager

5 out of 5
We love this hotel when we visit our daughter at Virginia Tech. We love sitting on the outside porch at night and they have great breakfasts. Everyone is so so nice as well. We will be back many times !!

Posted by , from Lorton on Apr 17, 2022

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Comment from Hotel Management

Apr 18, 2022 by Brian Wells, General Manager

Dear Suzanne, thank you for your review and for choosing the hotel for your accommodations. We are honored to be a home while visiting your daughter at school and are delighted to read you have enjoyed your experiences. We look forward to your return and to serving you again soon! Sincerely, Brian Wells

4 out of 5
Good time

Posted by , from Glen Allen on Mar 20, 2022

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Comment from Hotel Management

Mar 24, 2022 by Brian Wells, General Manager

Maurice, thank you for your review and rating! We are honored to have you as a guest and hope to serve you again soon! Sincerely, Brian Wells General Manager

5 out of 5
Love

Posted by , from STAUNTON on Dec 21, 2021

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Comment from Hotel Management

Dec 23, 2021 by Brian Wells, General Manager

Dear Karen, thank you for your review and rating! We love you too and hope you'll be back to visit again soon! Happy Holidays, Brian Wells General Manager

4 out of 5

Posted by on Nov 21, 2021

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2 out of 5
We were not verbally told that housekeeping would not come unless asked. After staying away from the room all day and returning at 9 pm the room was not touched and nothing was replenished. I called the desk and they told me of their written policy. I take fulll responsibility for not reading this...who wants to read a page of print when you are trying to get away from all communication? Then, I asked the front desk if we could have some fresh towels and coffee. Shortly after, they brought these to the room no condiments...no cups. I called the front desk again and asked them for them. They ever brought them to the room. Other than that, there were many restricted areas because a VT team was in the building.. In the past, we have always enjoyed our stay walking around the beautiful hotel...feeling the eloquence of this historic place, but not this time!

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 25, 2021 by Brian Wells, General Manager

Dear Lisa, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and apologize for the inconveniences experienced. We appreciate you sharing your feedback with us and will be reviewing with our team for corrective measures. We hope if your travels return you to the area, we will again have the privilege to serve you and deliver an improved experience. Sincerely, Brian Wells General Manager

5 out of 5
History....

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 6, 2021 by Brian Wells, General Manager

Dear traveler, thank you for your rating! We hope to serve you again soon! Sincerely, Brian Wells General Manager

5 out of 5

Posted by on May 30, 2021

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Comment from Hotel Management

Jun 10, 2021 by Brian Wells, General Manager

Dear traveler, thank you for your rating! We hope to serve you again soon! Sincerely, Brian Wells General Manager

2 out of 5
I had lived in Roanoke for 22 years and visited Hotel Roanoke during Christmas and in Summer and it was beautiful. When coming home I stayed at HR and was so disappointed. We stayed 4 days and could not get our room cleaned or extra towels after asking several times. Parking was free if you were visiting but if you stayed, you were charged $11 per night to self park. When we checked in, we had to carry our luggage in, not even offered a cart. Service was horrible in all areas. We called down for towels one night since housekeeping

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 19, 2021 by Brian Wells, General Manager

Dear traveler, I apologize for the service and inconvenience experienced during your visit. While certain operations have changed in the current climate it is no excuse for poor or lack of service. We are better than this and I will be addressing your experience with our team for corrective measures. We would love to discuss more about visit and make it right. I hope we have another opportunity to serve you in the future and deliver an improved experience. Sincerely, Brian Wells General Manager

5 out of 5

Posted by on Dec 20, 2020

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Comment from Hotel Management

Dec 21, 2020 by Brian Wells, General Manager

Dear traveler, thank you for your rating! We hope to serve you again soon! Sincerely, Brian Wells General Manager

About the Hotel Roanoke & Conference Ctr, Curio Collection by Hilton 

Location 110 Shenandoah Ave Ne, Roanoke, VA 24016

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 63,000 square feet (6 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Roanoke & Conference Ctr, Curio Collection by Hilton . An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee. A complete renovation of Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  was completed in 2016. Smoking is allowed in designated areas at this 4-star Roanoke hotel.

  • 1 building
  • 330 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • 63,000 sq ft of conference space
  • 6 sq m of conference space
  • Built in 1900
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Roanoke Station (0.3 km / 0.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  offers 330 accommodations with laptop-compatible safes and video-game consoles. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

The Regency Dining Room - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Pine Room Pub - This pub serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18 per person (approximately)
  • Self parking fee: USD 15 per night
  • Valet parking fee: USD 21 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conf Cntr DoubleTree Hilton
  • Hotel & Conf Cntr DoubleTree Hilton Hotel
  • Hotel Roanoke & Conf Cntr DoubleTree Hilton Hotel
  • Roanoke Conf Cntr DoubleTree Hilton
  • Hotel Roanoke Conf Cntr DoubleTree Hilton Hotel
  • Hotel Conf Cntr DoubleTree Hilton Hotel
  • Hotel Roanoke Doubletree
  • Hotel Roanoke Curio Collection
  • Roanoke Curio Collection

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.