For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"The hotel is very pretty. Did not get to enjoy its normal amenities due to the pandemic. I would stay there again and do recommend it. On the downs
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Within a 10-minute walk of this Downtown Richmond hotel, you'll find Shockoe Slip and Broad Street. Virginia Commonwealth University and The National are also within half a mile (1 km).
Business services
A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Express check-out, dry cleaning, and luggage storage are also on offer.
Free WiFi, comfy beds
Boasting comforts like pillowtop beds and Frette Italian sheets, the 55 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, hydromassage showerheads, and coffee/tea makers.
The Berkeley Hotel ratings based on 14 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for The Berkeley Hotel
Everyone (5)Business (1)Couples (1)Family (6)
4 out of 5
The hotel is very pretty. Did not get to enjoy its normal amenities due to the pandemic. I would stay there again and do recommend it. On the downside, the walls are quite thin so you hear what is going on in other rooms.
Posted by a verified traveler on Apr 19, 2021
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Comment from Hotel Management
Apr 19, 2021
by kevin
Thanks for stay with us and your feedback
3 out of 5
Property was very nice. An older hotel but very well appointed and very clean. It was mostly a pleasant experience. My one issue was that when I called beforehand to let them know it was my wife's and my sixth anniversary and to see if there was anything special that they could do, the person on the other end basically said due to Covid they couldn't do anything and then hung up on me without saying a goodbye or a "we'll see you Saturday." While a little put out, I wasn't terribly upset.
Then I got a message from the GM to reach out if there was anything they could do to make our stay special. Mixed messages, for sure. So I called and spoke to Kevin who explained to me why they couldn't do some things due to Covid, which I understand. I asked if they could leave a note or have someone tell us Happy Anniversary and he said he would make a note of it and make sure he did something. Showed up on Saturday and nothing. The room was nice and Star seemed nice enough, but nothing for our Anniversary. In the grand scheme of things not a big deal and we had a great time anyway, but it would have been nice if they had followed through.
Posted by a verified traveler on Apr 12, 2021
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Comment from Hotel Management
Apr 12, 2021
by kevin
Thanks for stay with us sorry for mix up we had the note and two gift cards at the front desk, I apologize for that glad you had a happy Anniversary. Please come back on your next Anniversary it will be on us for the night. Again I am so sorry for the mix-up!!
5 out of 5
Posted by a verified traveler on Jan 12, 2020
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Comment from Hotel Management
Jan 13, 2020
by Kevin
Thank You so much
5 out of 5
The historic property in the heart of the Shockoe Slip district is really unique and the staff were excellent.
Posted by a verified traveler on Dec 18, 2019
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Comment from Hotel Management
Dec 18, 2019
by Kevin
Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!
5 out of 5
A real special hotel. Quiet and quaint. On old cobbled streets in historic Richmond
Posted by a verified traveler on Dec 14, 2019
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Comment from Hotel Management
Dec 14, 2019
by Kevin
Wow!!! We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.
5 out of 5
well appointed and comfortable hotel with a tremendous location in downtown Richmond.
Posted by a verified traveler on Oct 7, 2019
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Comment from Hotel Management
Oct 8, 2019
by Kevin
Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!
4 out of 5
Toilet did not function properly throughout the stay.
Posted by GMH, from Catskill, NY on Sep 4, 2019
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Comment from Hotel Management
Sep 4, 2019
by kevin
We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. I have made Our management Team aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize and hope that you will come back and visit us here at The Berkeley Hotel.
5 out of 5
I loved the old charm of the hotel. Our Room was spacious and clean and we will DEFINATELY stay here again.
Posted by Dana on Apr 23, 2019
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Comment from Hotel Management
Apr 27, 2019
by Kevin
Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!
5 out of 5
Great rooms for the price and location. Will stay again for my next visit.
Posted by a verified traveler on Mar 7, 2019
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Comment from Hotel Management
Mar 8, 2019
by kevin
Wow!!! We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.
5 out of 5
always love staying here ... beautiful hotel, great location, great service and food ...
Posted by a verified traveler on Feb 4, 2019
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Comment from Hotel Management
Feb 15, 2019
by Kevin
Wow!!! We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
Bar/lounge
Restaurant
The following facilities are closed on Friday and Saturday:
Restaurant
Bar/lounge
Property Features
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 3650 square feet (339 square meters) and includes conference space. The business-friendly The Berkeley Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Parking is available for a fee. This 4-star Richmond hotel is smoke free.
1 building
55 guestrooms or units
6 levels
3650 sq ft of conference space
339 sq m of conference space
Dining venue
Bar or lounge
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Airport: Richmond Intl. Airport (RIC) (12.7 km / 7.9 mi)
Train station: Richmond Main Street Station (0.6 km / 0.4 mi)
Parking: Valet parking available for a surcharge
Room Amenities
The Berkeley Hotel offers 55 accommodations with safes and complimentary bottled water. Pillowtop beds feature Frette Italian sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Pillowtop beds
In-room dining (limited hours)
Flat-screen television
Cable channels
Coffee maker
Frette Italian linens
Hypo-allergenic bedding
Shower and tub combination
Hydromassage showerhead
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Weekday newspapers (free)
Local calls (free)
Hair dryer
Safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Wardrobe or closet
Toothbrush and toothpaste available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 1:00 PM.
Cobblestone Bar & Grill - This restaurant specializes in southern cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at 3 AM
Minimum check-in age is: 21
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 15.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets: USD 50 per pet, per stay
Only dogs are allowed
Maximum 2 per room (weight limit: 35 lbs)
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 48 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 13 and USD 20 per person (approximately)
Valet parking fee: USD 25.00 per night (in/out privileges)
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Berkeley Hotel
Berkeley Hotel Richmond
Berkeley Richmond
Hotel Berkeley
The Berkeley Hotel Hotel
The Berkeley Hotel Richmond
The Berkeley Hotel Hotel Richmond
You should know
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
The Berkeley Hotel is home to Cobblestone Bar & Grill, which features southern cuisine, happy hour, and light fare.
Free parking is not available at this hotel. Valet parking is available for USD 25.00 per night.
The Berkeley Hotel is 7.9 mi (13-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.
The Berkeley Hotel does not have a pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at The Berkeley Hotel, but cooked-to-order breakfast is offered for a fee of between USD 13 and USD 20 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 8:00 AM to 1:00 PM.
Check-in is from 4 PM - 3 AM.
Airport shuttle services are not available at The Berkeley Hotel.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
