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"Decent accommodations. Friendly staff, close to restaurants and shops. " More

By a verified traveler on Sun 04 Dec 2022

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Hotel Description

3.5-star hotel near White Oak Village

Montrose stay

With a stay at this Montrose hotel, you'll be within half a mile (1 km) of White Oak Village and 6 miles (10 km) of Dorey Park. Also within 9 miles (15 km) are Greater Richmond Convention Center and Richmond Raceway.

Free shuttle, parking

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$96* Per night/room Feb 5 - Feb 6

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Four Points by Sheraton Richmond Airport ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Richmond Airport

Everyone (10) Couples (1) Family (2)
5 out of 5
Decent accommodations. Friendly staff, close to restaurants and shops.

Posted by on Dec 4, 2022

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Comment from Hotel Management

Dec 5, 2022 by Lesia Front Office Manager

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5 out of 5
Very nice and clean with a modern look

Posted by on Nov 11, 2022

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Comment from Hotel Management

Nov 28, 2022 by Lesia Front Office Manager

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2 out of 5
The beds are great. Bathrooms not so much. No fan in that room. Shower curtain not waterproof so the floors get soaked. No individual shampoo or conditioner and the dispenser in the shower is clogged. The one individual cosmetic item was lotion and it was less than half full so empty after one use. Hotel was clean but I doubt we would return.

Posted by , from Winter Haven on Oct 17, 2021

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Comment from Hotel Management

Dec 5, 2022 by Lesia Front Office Manager

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2 out of 5
It was very noisy and that went on all night. Couldn't get a good night sleep

Posted by , from Richmond Virginia on Sep 20, 2020

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Comment from Hotel Management

Sep 20, 2020 by Avaden

Thank you for your feedback. We apologize for the noise issues as this is not normal. Please feel free to contact the hotel directly if you would like to discuss further.

4 out of 5
Great staff, and location. Comfortable bed and nice room. Toilet ran periodically throughout the night.

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 18, 2019 by A.Vaden

Thank you for your feedback. We are glad to hear how comfortable the bed is. We look forward to having you again.

4 out of 5
Staff was friendly. Wish they had room service. Would stay again though.

Posted by on Jun 19, 2019

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Comment from Hotel Management

Dec 5, 2022 by Lesia Front Office Manager

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4 out of 5
The hotel served my purposes. Close to the airport and centrally located for my business in Richmond.

Posted by , from Jacksonville, FL on Oct 30, 2018

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Comment from Hotel Management

Dec 5, 2022 by Lesia Front Office Manager

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5 out of 5
The room was Clean, with a fridge and microwave in the room....... Very good staff and the workers were friendly and helpful....... Very good job!

Posted by , from Coastal VA on Apr 7, 2018

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Comment from Hotel Management

Dec 5, 2022 by Lesia Front Office Manager

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3 out of 5

No restaurant or decent TV

Pros: Bed was comfortable!
Cons: Upgrade your tv service? Open the restaurant/ bar more hours! The place is dead.
Location: We were there for the NASCAR race.
Was already for a good meal and a drink. Told no restaurant for dinner, only bar lounge 4-9. Went to bar at 4:30 , no one around. We left after waiting 15 min. If you hang a sign, welcome race fans, then you should have a tv channel that covers the race. Sooo disappointed! The tv selection was awful! And the picture was grainie. Other than that it was ok.. Not many employees around, kinda dead ambiance really.wont go back there, didn't like it.

Posted by on Sep 12, 2016

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Comment from Hotel Management

Dec 5, 2022 by Lesia Front Office Manager

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5 out of 5

Convenient hotel location, comfortable place.

Stopped by here on a trip from PA to NC. It was close to 295 & price was awesome. This hotel has very comfortable beds, the rooms are clean and spacious, and the amenities match what a 3-4 star hotel should have. We enjoyed the stay on our travels down enough to immediately book the same place on the travels back up to PA. Only complaint is the breakfast is OK for having to pay $9.95. For that price there should be omelets/eggs to order at least.

Posted by , from Allentown, PA on Oct 20, 2015

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Comment from Hotel Management

Dec 5, 2022 by Lesia Front Office Manager

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About the Four Points by Sheraton Richmond Airport

Location 4700 S Laburnum Avenue, Richmond, VA 23231

Property Features

Four Points by Sheraton Richmond Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. The business-friendly Four Points by Sheraton Richmond Airport also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. Free self parking is available. This 3.5-star Richmond hotel is smoke free.

  • 155 guestrooms or units
  • 4 levels
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Richmond Main Street Station (9.5 km / 5.9 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3 mi, and shopping center shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Four Points by Sheraton Richmond Airport offers 155 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 10:00 AM.

Terra Nova Grille - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Four Points by Sheraton Richmond Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 15.00 per person (approximately)
  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Richmond Airport
  • Four Points Sheraton Hotel Richmond Airport
  • Four Points Sheraton Richmond Airport
  • Sheraton Four Points Richmond Airport
  • Sheraton Richmond Airport
  • Four Points Sheraton Richmond Airport Hotel
  • Four Points by Sheraton Richmond Airport Hotel
  • Four Points by Sheraton Richmond Airport Richmond
  • Four Points by Sheraton Richmond Airport Hotel Richmond

You should know

  • Pool access available from 11:00 AM to 7:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.