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4.2 out of 5

"The bed was the most comfortable and the room itself was very inviting and guaranteed a pleasant stay. " More

By a verified traveler on Sun 12 Mar 2023

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Hotel Description

3.5-star hotel in North Chesterfield

North Chesterfield stay

Your stay at this North Chesterfield hotel places you within 3 miles (5 km) of Johnston-Willis Hospital and Chesterfield Towne Center. Chippenham Hospital and Mid-Lothian Mines Park are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking and a free area shuttle.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$102* Per night/room Apr 2 - Apr 3

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking, Lake View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Four Points by Sheraton Richmond ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Richmond

Everyone (10) Couples (2) Family (3)
5 out of 5
The bed was the most comfortable and the room itself was very inviting and guaranteed a pleasant stay.

Posted by on Mar 12, 2023

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Comment from Hotel Management

Mar 14, 2023 by Capri W.

Thank you for your positive review.

5 out of 5
There's shopping close to the hotel and transportation was readily available.

Posted by on Mar 10, 2023

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Comment from Hotel Management

Mar 14, 2023 by Capri W.

Thank you for your positive review.

5 out of 5

Posted by on Dec 13, 2022

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5 out of 5
It was great

Posted by on Oct 13, 2022

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Comment from Hotel Management

Oct 13, 2022 by Capri W.

Thank you for your positive review! We hope to see you again in the future!

5 out of 5

Posted by on Apr 25, 2022

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5 out of 5
The elevator wasn’t the cleanest. Overall I was satisfied with the hotel and location. The staff was extremely friendly.

Posted by on Sep 8, 2021

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3 out of 5
The room had all the amenities that I needed to be comfortable, close to good dining (hotel dining was fine, I just wanted to get out). really didn't spend much time in the hotel other than to sleep after the day's events. It appeared there was water damage from the suit above over the bathroom - nothing leaked but you could still see the water marks. I was a little disappointed with room service - out the entire day (7am-5:30pm) and the room was not visited.

Posted by on Jun 21, 2021

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4 out of 5
The customer service was great! I booked for the pool and it was not available due to rain. I understand everything else over-all the room was clean. The carpet in the hall way and the elevator could have been a little cleaner.

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 21, 2020 by Sal

Thank you for your survey we appreciate your feedback and we have shared your concerns about the elevator and hallway carpets to the proper department heads. Once again thank you for feedback.

2 out of 5
Room was clean, however furnishings were poor quality. Not a place I would care to stay more than one night.

Posted by on Jan 1, 2020

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5 out of 5
It’s lovely It’s lovely It’s lovely It’s lovely It’s lovely It’s lovely

Posted by on Oct 27, 2019

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About the Four Points by Sheraton Richmond

Location 9901 Midlothian Tpke, Richmond, VA 23235

Property Features

Four Points by Sheraton Richmond offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4000 square feet (360 square meters) and includes conference space. The business-friendly Four Points by Sheraton Richmond also features a picnic area, complimentary newspapers in the lobby, and laundry facilities. A free area shuttle within 5 mi is available. Free self parking is available. This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 7 levels
  • 4000 sq ft of conference space
  • 360 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Richmond offers 194 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Cafe Palm - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Ivy Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 2 per room (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Richmond Park South
  • Sheraton Richmond Park South Hotel
  • Richmond Sheraton
  • Sheraton Richmond
  • Four Points Sheraton Richmond Hotel
  • Four Points Sheraton Richmond
  • Four Points by Sheraton Richmond Hotel
  • Four Points by Sheraton Richmond Richmond
  • Four Points by Sheraton Richmond Hotel Richmond

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.