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Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
4-star spa hotel near Short Pump Town Center

Choose dates to view prices

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Exterior
Meeting facility
View from room
Terrace/patio
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available

Explore the area

View in a map
12042 West Broad Street, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪11 min walk‬
  • Place, Sheltering Arms Institute
    ‪3 min drive‬
  • Place, University of Richmond
    ‪14 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area | 65-inch flat-screen TV with satellite channels, TV, pay movies

Parlor Suite Non-Smoking

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, Non Smoking

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(16 reviews)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Omni Richmond Hotel

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4.5 out of 5, Wonderful, 1,220 reviews
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About the neighborhood

Richmond

Short Pump stay.With a stay at this Short Pump hotel, you'll be within half a mile (1 km) of Short Pump Town Center and 2 miles (3 km) of Sheltering Arms Institute. Bowl America Short Pump and Elk's Lodge are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 11 min walk - 0.6 miles
  • Sheltering Arms Institute - 3 min drive - 2.0 miles
  • Henrico Doctors' Hospital - 10 min drive - 8.1 miles
  • University of Richmond - 14 min drive - 9.9 miles
  • Virginia Commonwealth University - 18 min drive - 15.5 miles

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Capital One Café - ‬12 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬11 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

4-star spa hotel near Short Pump Town Center
Hilton Richmond Hotel & Spa/Short Pump offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 11 meeting rooms. Event space at this hotel measures 21937 square feet (2038 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the business-friendly Hilton Richmond Hotel & Spa/Short Pump. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

  • 1 building
  • 254 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 21937 sq ft of conference space
  • 2038 sq m of conference space
  • Built in 2009
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hilton Richmond Hotel & Spa/Short Pump offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Aura Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

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  • Hot Tub
  • Breakfast included
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
  • Covered self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

How close is Hilton Richmond Hotel & Spa/Short Pump to the airport?

Hilton Richmond Hotel & Spa/Short Pump is 22.2 mi (29-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?

As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on Nov 2, 2025 start from $150.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Richmond Hotel & Spa/Short Pump have an airport shuttle?

Airport shuttle services are not available at Hilton Richmond Hotel & Spa/Short Pump.

Does Hilton Richmond Hotel & Spa/Short Pump offer free breakfast?

Free breakfast isn’t provided at Hilton Richmond Hotel & Spa/Short Pump, but cooked-to-order breakfast is offered for a fee of between USD 9.00 and 18.00 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Richmond Hotel & Spa/Short Pump?

No, there is no casino at this hotel.

What time is check-in at Hilton Richmond Hotel & Spa/Short Pump?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

Is there free parking at Hilton Richmond Hotel & Spa/Short Pump?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per day.

Does Hilton Richmond Hotel & Spa/Short Pump have a pool?

Hilton Richmond Hotel & Spa/Short Pump features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hilton Richmond Hotel & Spa/Short Pump have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine and light fare.

Does Hilton Richmond Hotel & Spa/Short Pump have a spa?

Pamper yourself with a day at Aura Spa, where you can enjoy body scrubs, body treatments, and deep-tissue massages.

How close is Hilton Richmond Hotel & Spa/Short Pump to downtown Richmond?

Hilton Richmond Hotel & Spa/Short Pump is 13.3 mi away from Richmond.

Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charles, Lithia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed in this hotel many times over the years and I've always been satisfied. This time we were very disappointed that they now charge for parking at the hotel. The price of the hotel per night is a little steep so we feel like it was just another way for them to pinch off more money. We will not be staying there again, too many nice places right around the same hotel that do not charge for parking.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Heather

Stayed 3 nights in Jul 2025

10/10 Excellent

Lawrence

Stayed 3 nights in Jul 2025

6/10 Okay

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities

Bedding issue

My only complaint was the bedding. Very thin. A duvet cover with no duvet inside and something that resembled a skirted bed pad underneath the empty duvet cover. Something much more substantial needs to be provided-even during the summer months.
Stayed 1 night in Jul 2025

8/10 Good

Shaina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed here for a quick overnight trip. Staff were welcoming and friendly. I had a bit of an issue with the elevators and my room key but staff took care of it. My room was exceptionally clean. The bathroom was clean and well stocked. The water pressure in the shower was best out of any hotel I’ve ever stayed at. The TV was huge, the bed was super comfortable. This hotel is in walking distance from Short Pump Town Center which is a plus. We had dinner at the restaurant in the lobby. The food was delicious and so was the breakfast. My only issue was the pool. The pool water was very murky and the walking area around the pool was not very clean. Other than that I enjoyed my stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Toma

Great tine
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

8/10 Good

SHANEL, Roselle

Liked: Cleanliness, property conditions & facilities
Great stay. Indoor pool was convenient.
Stayed 2 nights in Jul 2025

8/10 Good

Elvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love staying @ Hilton Richmond va

Good stay nice environment would recommend to family and friends..
Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little stay if you’re looking for a break during a long journey.
Stayed 1 night in Jul 2025

10/10 Excellent

Lacey

Traveled with group
Liked: Amenities
Beds were super comfy, bar made delicious drinks, and bar menu was yummy too!
Stayed 1 night in Jul 2025

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Tinina

Traveled with family
It was okay
Stayed 3 nights in Jun 2025

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

As advertised

Room was clean, staff was friendly and helpful.
Stayed 2 nights in Jun 2025

6/10 Okay

Cody

Stayed 1 night in Jun 2025

10/10 Excellent

Rronniba

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great area overall with easy access to endless amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

T

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The attendants all over the property were very welcoming.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - friendly staff - clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Dr. George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
The property was close to a lot of restaurants and shopping.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025