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4.1 out of 5

"Liked everything (honestly) EXCEPT: (a) No "non-skid" features were installed in Bathroom tub bottom (dangerous); and (b) limited TV channels, with a ... " More

By a verified traveler on Mon 20 Dec 2021

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Hotel Description

Hotel perfectly located for exploring Richmond

City center stay

Your stay at this North Chesterfield hotel places you within 3 miles (5 km) of Putt-Putt Fun Center and Johnston-Willis Hospital. Chesterfield Towne Center and Mid-Lothian Mines Park are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 138 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and phones.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Jan 30 - Jan 31

Suite, 1 Bedroom

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Accessible (Communication Accessible)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel

Everyone (2) Family (5)
4 out of 5
Liked everything (honestly) EXCEPT: (a) No "non-skid" features were installed in Bathroom tub bottom (dangerous); and (b) limited TV channels, with a few having unwatchable reception.

Posted by on Dec 20, 2021

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3 out of 5
The Hotel was nearby a business conference I had to attend. No mention at checkin at front desk of NO room service provided daily to clean bath room and change towels, clean the room, empty overflowing small trash cans, straighten the bed. My wife and I return to my room 8 hours later on the day after our first night stay, and was totally shocked and disappointed. The room was left unattended by housekeeping, and I had to go to the front desk to ask for fresh towels. I understand about COVID-19 precautions. The pre-pandemic full service prices are being charged at this time, but less services rendered to their customers. We are disappointed that HOLIDAY INN EXPRESS would do such, without informing the public in advanced. We would had chosen another Hotel that value our business and our satisfaction of our stay with them. We do not plan to return to another HOLIDAY brand Hotel, unless a 2 or 3 night complimentary offer to stay to reconsider our opinion of the IHG Hotel brand, was made directly to me and my wife.

Posted by on Nov 14, 2021

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3 out of 5
The room hadn’t been cleaned properly. There was a half bottle of lotion available in the bathroom and. What a used wash cloth hanging in the shower after check in

Posted by on Sep 7, 2021

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4 out of 5

Posted by on Nov 3, 2019

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4 out of 5
room was pretty wide and the couch, bed, desk locations were very convenient & comfortable

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 17, 2019 by Sarah Holliday

Thank you for taking the time to leave a review. We are delighted that you enjoyed the spacious room and found the bed comfortable and the layout convenient and welcoming. It was a pleasure having you as our guest, and we hope to welcome you back to the Holiday Inn Express Richmond Midlothian when you are next in the area.

5 out of 5
Accomodated pets, friendly and helpful staff, good breakfast

Posted by on May 17, 2019

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Comment from Hotel Management

May 18, 2019 by Sarah Holliday

Thank you for choosing the Holiday Inn Express Richmond Midlothian and for sharing your experience. We are delighted that our friendly and helpful staff and the great variety of our complimentary breakfast helped make your stay enjoyable. We are proud to welcome our furry guests, and we know how important traveling with pets can be. We hope to welcome you again soon.

5 out of 5

Clean, friendly staff

I enjoyed my stay over the Christmas Holiday. Staff was very friendly. My room was clean and comfortable. Breakfast had variety of items to choose from. Guy in the kitchen was hilarious and very friendly, which made breakfast time enjoyable!!

Posted by , from VA on Dec 29, 2016

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Comment from Hotel Management

Jan 2, 2017 by Sarah Holliday

Thank you for joining us during the holidays and thank you for your 5-star review of your experience. We are delighted to know that you found Holiday Inn Express Richmond Midlothian Turnpike to be clean and comfortable and we appreciate your comments on our friendly staff. We look forward to your next visit and hope to always exceed your expectations.

5 out of 5

Relieved that I chose this place!

I always worry that a hotel will be nothing like its advertisement or its pictures. This room not only lived up to its description, it surpassed it. The bed is wonderfully cozy, everything is beautiful and squeaky clean and very brand new feeling. I haven't tried the breakfast yet and i don't plan on using the pool, but if they're anything like the rest of the hotel i can imagine they're great. Also, the attendants in the lobby were very helpful and friendly. Book your hotel here, you won't regret it!

Posted by on Feb 14, 2008

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About the Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel

Location 8710 Midlothian Turnpike, Richmond, VA 23235

Property Features

Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. There are 2 meeting rooms available. The business-friendly Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Richmond hotel is smoke free.

  • 138 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel offers 138 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 20.00 per night
  • Maximum 2 per room (weight limit: 20 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20.00 per night
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Midlothian
  • Comfort Inn Midlothian Hotel
  • Comfort Inn Midlothian Hotel Richmond
  • Comfort Inn Midlothian Richmond
  • Holiday Inn Express Richmond Midlothian Turnpike Hotel
  • Holiday Inn Express Midlothian Turnpike Hotel
  • Holiday Inn Express Richmond Midlothian Turnpike
  • Holiday Inn Express Midlothian Turnpike
  • Holiday Inn Express Richmond Midlothian Turnpike

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.