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Hampton Inn & Suites Richmond - Downtown

2.5 star property
Hotel near Broad Street in Richmond

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Photo gallery for Hampton Inn & Suites Richmond - Downtown

In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)
Free daily buffet breakfast
Business center
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Bar
  • Parking available
  • Pet friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
700 East Main Street - Suite A, Richmond, VA, 23219
  • Broad Street
    ‪3 min walk‬
  • Greater Richmond Convention Center
    ‪8 min walk‬
  • Virginia Commonwealth University
    ‪11 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Studio, Accessible, Non Smoking (Hearing)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Corner (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Corner (Hearing)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Non Smoking (Hearing)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Studio, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Corner

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Richmond

City center stay.At this Downtown Richmond hotel, you'll be within a 5-minute walk of Broad Street and The National. Greater Richmond Convention Center and Virginia Commonwealth University are also within half a mile (1 km).

What's nearby

  • Broad Street - 3 min walk - 0.2 miles
  • The National - 5 min walk - 0.3 miles
  • Greater Richmond Convention Center - 8 min walk - 0.4 miles
  • Virginia Commonwealth University - 11 min walk - 0.6 miles
  • Altria Theater - 19 min walk - 1.0 mile

Getting around

  • Richmond Main Street Station - 12 min walk
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪Penny Lane Pub - ‬4 min walk
  • ‪Capital Ale House - ‬1 min walk
  • ‪Quench Food + Spirits - ‬4 min walk
  • ‪Secret Sandwich Society - ‬5 min walk
  • ‪Spice of India - ‬2 min walk

About this property

Hampton Inn & Suites Richmond - Downtown

Hotel near Broad Street in Richmond
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Richmond - Downtown also features a fitness center, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Richmond hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 10 levels
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Hampton Inn & Suites Richmond - Downtown offers 144 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with pay movies. Accommodations have kitchenettes with microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Bar (on property)

Homewood Suites by Hilton Richmond - Downtown

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, 500 reviews
$164 nightly
The price is $191
Jul 29 - Jul 30
Total includes taxes and fees
Homewood Suites by Hilton Richmond - Downtown

Property amenities

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond Downtown Hotel
Hampton Inn Richmond Downtown
Hampton & Suites Richmond
Hampton Inn & Suites Richmond - Downtown Hotel
Hampton Inn & Suites Richmond - Downtown Richmond
Hampton Inn & Suites Richmond - Downtown Hotel Richmond

Frequently asked questions

How close is Hampton Inn & Suites Richmond - Downtown to the airport?

Hampton Inn & Suites Richmond - Downtown is 8.9 mi (14-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

Does Hampton Inn & Suites Richmond - Downtown have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites Richmond - Downtown.

Does Hampton Inn & Suites Richmond - Downtown offer free breakfast?

Hampton Inn & Suites Richmond - Downtown offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Hampton Inn & Suites Richmond - Downtown?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites Richmond - Downtown?

Check-in begins at 3:00 PM.

Is there free parking at Hampton Inn & Suites Richmond - Downtown?

Free parking is not available at this hotel. Self parking is available for USD 25.00 per night.

Does Hampton Inn & Suites Richmond - Downtown have a pool?

Hampton Inn & Suites Richmond - Downtown does not have a pool.

Does Hampton Inn & Suites Richmond - Downtown have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites Richmond - Downtown to downtown Richmond?

Hampton Inn & Suites Richmond - Downtown is 0.2 mi away from Richmond.

Hampton Inn & Suites Richmond - Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 967 reviews
Rating 8 - Good. 277 out of 967 reviews
Rating 6 - Okay. 140 out of 967 reviews
Rating 4 - Poor. 94 out of 967 reviews
Rating 2 - Terrible. 88 out of 967 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Florence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

6/10 Okay

Raymond

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was great having the room. The only downside was that the ac unit made a noise that I hardly slept one night and that I was given the offer to get a new room but a downgrade or have a fan and I chose to have a fan because I didn’t want to go through all the trouble of moving everything over. And thankfully I was given a discount and reimburse of about $200. And also parking garage is just about difficult to try to find and park and I feel it’ll be an issue down the road and I had minor scratch on the roof of my vehicle at the top floor which I believe should be fixable
Stayed 3 nights in Mar 2025

2/10 Terrible

CATHY

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacquelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean. Great location and easily walkable to convention center and Capitol building. Free breakfast was really good.
Stayed 2 nights in Mar 2025

2/10 Terrible

Battana

Stayed 3 nights in Mar 2025

4/10 Poor

Tori

Disliked: Cleanliness, staff & service

Let down for the price

I recently stayed at the Hampton Inn for my 30th birthday, and unfortunately, my experience was far from what I had hoped. I feel compelled to share my feedback regarding the service and accommodations, as it was a significant letdown for such a special occasion. Upon checking in, there was a lack of communication from the staff. The attendant did not greet me or ask for my name; instead, he took my ID without saying anything, which took me by surprise as i was not expecting that. He was on his cell phone throughout the process. This lack of attention set a negative tone for my stay. Furthermore, when we arrived at our room, it was not the room I had booked. The bathroom was not properly cleaned, as there was hair on the counter, and there was no soap provided. I was informed that nothing could be done to rectify the situation since the hotel was sold out, which left me very disappointed. Given the amount I paid, which was $250.00, I expected a much higher standard of service and cleanliness. This experience has assured me that I will not return to the Hampton Inn in the future, especially after planning a surprise birthday stay. Thank you for taking the time to read my concerns. I hope you can address these issues to improve future guests' experiences.
Stayed 1 night in Mar 2025

8/10 Good

Imelda, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

LaShawn

Stayed 1 night in Nov 2024

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

4/10 Poor

Elizabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Let me preface this by saying the hotel was completely booked for a convention and they were extremely busy. However, we booked a room that can sleep four people, we had three, and there were only two towels in the room. When we called the front desk they said they were out of towels, but would put our room on the list to get some. We left to attend an event and got back late to our room. No towels had been delivered. When we pulled out the couch we found that there were no sheets, pillows, or blankets. The person at the front desk said they didn't have any and that housekeeping was not there. They rudely directed me to the lobby of the Embassy Suites, in the same building, and said I would have to go get them myself because no one else was working. The lady at the Embassy Suites desk was much more professional, gave us a set of sheets, but no pillows, blankets, or towels. She again took our room number and said we'd have towels in the morning. The next morning we checked with the front desk and there were still no towels. We tried breakfast and the coffee was out for over an hour. Luckily the Embassy Suites buffet was fully stocked and we were able to head upstairs to get coffee. Finally, around 10am, I passed a member of the house keeping staff in my hallway and practically begged her for one extra towel so we could all shower. My best advice, if you're looking to stay here, book through the Embassy Suites. The customer service was much better.
Stayed 1 night in Mar 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby is a bit confusing, need labeling or signs at the entrance
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Aviva

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Alfred

Stayed 1 night in Dec 2024

2/10 Terrible

jim n

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive Disappointment

What an expensive disappointment. $500 for two rooms. #1 HVAC on our floor was not working. Engineer had gone home. Take care of it tomorrow. #2 Room had very little lighting. That was made worse by a faulty table lamp on desk. Front desk sent someone up to fix or replace it. Took it out of the room and never returned. My grandson and I had to get dressed for a General Assembly visit in front of the door where we had enough light to see what we were doing #3 Coffee. Maids had left only decaf coffee with the coffeer maker. Picked up some regular coffee at front desk but it made little difference because the in room coffee maker did not work. Next morning, no coffee in the breakfast area. One poor employee appeared to be responsible for all breakfast service. She said the coffee machine was broke and she had to go "upstairs" to get brewed coffee. It was great to see it when it arrived. Unfortunately no cups to hold it. #4 In room clock could not be set. Why Hampton Inns even includes them is beyond me. #5 There were two bottles of conditioner in the bathroom but unfortunately no body wash. There is just something out of sync about this entire place. No personality at front desk (when someone is available). This is just too much money for so little attention.
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Stay

The room was spacious and clean upon arrival. Overall I was very satisfied with my stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Denise

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Very nice and clean hotel. The room was comfortable and clean. Staff wonderful.
Stayed 1 night in Feb 2025

10/10 Excellent

Jodie

Stayed 1 night in Jan 2025

2/10 Terrible

Katherine

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointing

Upon check-in, I was informed that the hotel's HVAC was not working, so there would be no heat or air. Additionally, there was no ice on any floor in the hotel. The individuals at the front desk were doing the best they could in the situation, offering heaters or fans for guests. They also offered to make a recommendation for another hotel if I wanted to leave.
Stayed 1 night in Jan 2025

10/10 Excellent

SUZANNE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Comfortable

It was just an overnight stay but it was clean, comfortable and staff was friendly and helpful
Stayed 1 night in Jan 2025

8/10 Good

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
TV was not working, the property was clean and nice but kitchen was open on rooftop and it was super cold up there. Not many open restaurant's in walking distance from hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
There were some sort of fluid stains all over the bathroom walls. During the middle of the night some sort of alarm went off in the room and disrupted everyone's sleep. I was drunk and trying to figure out what the hell was going on if we needed to evacuate the hotel. Why in the world would they have an alarm that is in the room that randomly goes off in the middle of the night that isn't consequential? The front desk lady just told me to turn it off and go back to bed, also the shower mixing valve is plumbed backwards and you have to turn the water almost all the way off to get hot water.
Stayed 1 night in Dec 2024