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"Front desk agent was not welcoming and seemed like she didn’t want to be at work " More

By a verified traveler on Wed 19 Jul 2023

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Hotel Description

Hotel near Virginia Commonwealth University in Richmond

City center stay

At this Downtown Richmond hotel, you'll be within a 5-minute walk of Central Business District and Capitol Square. Virginia Commonwealth University and Broad Street are also within half a mile (1 km).

Free breakfast

This hotel features a gym and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Room, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$159* Per night/room Oct 1 - Oct 2

Premium Studio, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hampton Inn & Suites Richmond - Downtown ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Richmond - Downtown

Everyone (10) Family (6)
3 out of 5
Front desk agent was not welcoming and seemed like she didn’t want to be at work

Posted by on Jul 19, 2023

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4 out of 5

Posted by on May 14, 2023

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4 out of 5

Posted by on Feb 19, 2023

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5 out of 5
Very conveniently located to downtown shopping and dining. On premises parking is a great plus!

Posted by on Nov 15, 2022

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5 out of 5
Great place in the heart of downtown Richmond! A real gem and affordable. Especially, a place to park the car without worry.

Posted by on Nov 13, 2022

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4 out of 5
Clean, quiet room, and the breakfast was the best I have had at a hotel since before COVID. The entrance to the hotel is on a busy street, not very well signed, and the parking garage is in a sort of different location. To my lights, the elevators are overloaded with respect to what is safe for the pandemic. Most people in the crowded elevators were not wearing masks.

Posted by , from Harpers Ferry on Nov 22, 2021

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4 out of 5

Posted by on Oct 17, 2021

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3 out of 5

Posted by on Oct 5, 2021

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1 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

May 11, 2021 by Dalton - GM

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
GARAGE DOES NOT HAVE RESERVE PARKING, THEY CHARGED US AT CHECK IN BUT DID NOT INFORM US IT WAS OVERSOLD. THERE WERE NO SPOTS LEFT IN GARAGE, MONEY WAS RETURNED WE HAD TO PARK 2 BLOCKS AWAY AND WALK BACK.

Posted by on Sep 23, 2019

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About the Hampton Inn & Suites Richmond - Downtown

Location 700 East Main Street - Suite A, Richmond, VA 23219

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Richmond - Downtown also features a fitness center, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Richmond hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 10 levels
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Richmond Main Street Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites Richmond - Downtown offers 144 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with pay movies. Accommodations have kitchenettes with microwaves. Bathrooms include complimentary toiletries and hair dryers. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • LCD television
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Richmond Downtown Hotel
  • Hampton Inn Richmond Downtown
  • Hampton & Suites Richmond
  • Hampton Inn & Suites Richmond - Downtown Hotel
  • Hampton Inn & Suites Richmond - Downtown Richmond
  • Hampton Inn & Suites Richmond - Downtown Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.