"Wonderful location with plenty of amenities available within easy walking distance including restaurants, grocery. Pleasant and helpful employees. Cle ... " More
In shopping district
You'll be within half a mile (1 km) of Children's Museum of Richmond and 2 miles (3 km) of Short Pump Town Center with a stay here. Sheltering Arms Institute and Virginia Hospital & Health are also within 6 miles (10 km).
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a coffee shop, and a snack bar/deli are also offered.
Apr 7, 2022 by Alice
Thank you for your feedback, we are very sorry that we had to relocate you to a partner hotel, we did honor 1 free night as well for this inconvenience. We hope you will give us another try in the future!
Oct 20, 2021 by Alice
Thank you for choosing to stay with us. We appreciate your feedback! We look forward to the opportunity of hosting you again in the future!
Oct 20, 2021 by Alice
Thank you for your feedback! we would like to sincerely apologize for your negative experience and hope you will give us another try in the future!
Dec 8, 2020 by Seth
Unfortunately, Marriott does not permit the brand to have a microwave in the lobby. so I had to hide it. Not sure why the delivery services will not deliver to the room but, that is not our policy.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
The following facilities are closed on Sunday and Monday:
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 564 square feet (52 square meters) and includes conference space. A health club, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Aloft Richmond West Short Pump. Limited free parking is available on a first-come, first-served basis. This 3-star Richmond hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Parking (limited spaces)
Aloft Richmond West Short Pump offers 135 air-conditioned accommodations with safes and complimentary newspapers. 42-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy to-go breakfast daily from 4:00 AM to 1:00 PM.
Refuel by Aloft - This café serves breakfast, lunch, and dinner.
W xyz bar - Onsite pub.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a health club.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.