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Candlewood Suites Richmond - West Broad by IHG

2.5 star property
Richmond guestrooms with kitchens

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond - West Broad by IHG

1 bedroom, desk, laptop workspace, blackout drapes
Exterior
BBQ/picnic area
Property amenity
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Free WiFi

Explore the area

View in a map
2100 Dickens Rd, Richmond, VA, 23230
  • Place, Henrico Doctors' Hospital
    ‪4 min drive‬
  • Place, Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Place, University of Richmond
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Room amenity

Suite, 1 Bedroom (1 King Bed)

8.6 out of 10
Excellent
(60 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite (Room Type Assigned at Check-In)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite (Room Type Assigned at Check-In)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Room amenity

Suite, 1 Bedroom (2 Queen Beds)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Room amenity

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Richmond

In shopping district.Within 3 miles (5 km) of this Richmond hotel, you'll find Bon Secours Heart Institute at Reynolds Crossing and Shops at Willow Lawn. Henrico Doctors' Hospital and University of Richmond are also within 3 miles (5 km).

What's nearby

  • Henrico Doctors' Hospital - 4 min drive - 2.0 miles
  • Lewis Ginter Botanical Garden - 6 min drive - 3.7 miles
  • University of Richmond - 6 min drive - 3.6 miles
  • Carytown - 7 min drive - 6.2 miles
  • Virginia Commonwealth University - 7 min drive - 7.0 miles

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Plaza Azteca - ‬7 min walk
  • ‪Denny's - ‬2 min walk
  • ‪Roots Natural Kitchen - ‬2 min walk
  • ‪The Answer Brewpub - ‬17 min walk

About this property

Candlewood Suites Richmond - West Broad by IHG

Richmond guestrooms with kitchens
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A fitness center, barbecue grills, and a garden are also featured at the business-friendly Candlewood Suites Richmond - West Broad by IHG. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 7 levels
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Candlewood Suites Richmond - West Broad by IHG offers 98 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Nov 23 - Nov 24
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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond West Broad by IHG
Candlewood Suites Richmond West Broad an IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Richmond
Candlewood Suites Richmond - West Broad by IHG Hotel Richmond

Frequently asked questions

How close is Candlewood Suites Richmond - West Broad by IHG to the airport?

Candlewood Suites Richmond - West Broad by IHG is 15 mi (20-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Richmond - West Broad by IHG?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad by IHG on Nov 23, 2025 start from $86.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Richmond - West Broad by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Richmond - West Broad by IHG.

Does Candlewood Suites Richmond - West Broad by IHG offer free breakfast?

Candlewood Suites Richmond - West Broad by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Richmond - West Broad by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Richmond - West Broad by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Candlewood Suites Richmond - West Broad by IHG?

This hotel offers free self parking and extended parking.

Does Candlewood Suites Richmond - West Broad by IHG have a pool?

Candlewood Suites Richmond - West Broad by IHG does not have a pool.

Does Candlewood Suites Richmond - West Broad by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Candlewood Suites Richmond - West Broad by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Richmond - West Broad by IHG to downtown Richmond?

Candlewood Suites Richmond - West Broad by IHG is 5.9 mi away from Richmond.

Reviews

Candlewood Suites Richmond - West Broad by IHG Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

Reviews

6/10 Okay

BILL

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tv was bad. Staff would not replace it and refused to move me to another room.
Stayed 1 night in Aug 2025

6/10 Okay

Jovany

Liked: Staff & service, amenities, property conditions & facilities
I like every staff member I talked to was very kind and helpful.hotel room I stay at was clean but I did some “stray pack wraps” inside the dresser( I always check for hidden items). Some People was loud outside but they quiet down when it was time to sleep :) 3.5 star
Stayed 1 night in Aug 2025

2/10 Terrible

Jeremy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Convenient but that’s it! Property and staff not up to par.
Stayed 1 night in Aug 2025

4/10 Poor

Adrienne

Disliked: Cleanliness
While myself and my travel companions checked in late it appears that I was given a pet room. I have nothing against pets as I am a dog owner however, this room reaked of pet odor/urine. I was advised that the hotel was at capacity therefore I didn't attempt to change my room. I advised the front desk of this and was merely met with a I'm sorry you didn't enjoy your stay. The lobby furniture is worn and the elevators are dirty. Also my room light shade had a hole in it. This hotel should be avoided if at all possible.
Stayed 1 night in Aug 2025

10/10 Excellent

Shaneice

Stayed 1 night in Jun 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Derrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property very clean and staff nice
Stayed 2 nights in Jul 2025

4/10 Poor

VICTORIA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom had tile broken. Hallways had trash in them. Room temp kept going back to 63 after it was set to 73
Stayed 2 nights in Aug 2025

2/10 Terrible

Alexis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk is scamming peoples card. Unauthorized truncations we actually had to file a police report over 4 separate charges that were not authorized. Tried to give us a “recipt” that was just a paper with my name on and a credi card number that wasn’t ours. They knew what they were doing and kept saying our bank is the one doing these charges. Spoke with the bank, and now police are involved. Also room was dirty. And they had a problem not finding our reservation at check in even though I had proof of reservation, $200 hotel stay turned into almost $500. We had to lock our card to stop transactions. Even after checkout and left they were still doing charges on our card.
Stayed 1 night in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Location and room size.
Stayed 2 nights in Jul 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Ayshah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Chamond

Disliked: Cleanliness, property conditions & facilities
Sheets on beddings - dirty Towels - dirty Staff - understaffed Early checkout times No pool
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

A good place to stay. Clean, quiet and comfortable.
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

4/10 Poor

Yesenia

Traveled with family
N/a
Stayed 5 nights in Jul 2025

4/10 Poor

Ivan

Disliked: Property conditions & facilities

Not too happy

First I was given a room type that I didnt reserve. When I went back downstairs the employee said " oh, I just gave you what was ready right now ". Next he gave me a room that was smelly and the carpet was wet. I coould tell that there was an attempt to easing the smell by cleaning the carpet but it did not work. There was a mini fan blowing across the carpet trying to dry it when I went into the room. I had to hold on to the wall to keeo from falling because stepping off of the carpet onto the hard surfaced flow was like walking on ice. If it wasnt too late I would have canceled that room and looked elsewhere....I was extremely disappointed.
Stayed 1 night in Jul 2025

10/10 Excellent

Chukia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Melek

Traveled with family and small children, Traveled with pets
Hotel needs to be modernized. Outdated amenities. False advertising on room appearance.
Stayed 1 night in Jun 2025

8/10 Good

MIGUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient, friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First rate management

The manager was the best of the best! Very helpful and extremely accommodating. We would come back to stay just because of him.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Grayson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Toyzette

Traveled with family and small children
Liked: Amenities
I just want to take a moment to highlight the amazing service I received from Nick at the front desk. From the moment I checked in, he was incredibly helpful and welcoming. He took the time to explain everything to me in detail, including how the free wash and dry service worked, which was such a great bonus. I also had an issue with the TV in my room, and Nick didn’t hesitate to come help me get it working. Thanks to him, my children were able to watch TV and feel more at home. Nick truly stole the show with his kindness, patience, and professionalism. After talking with him, I felt completely at ease and confident that I made the right choice in staying at this hotel. Thank you, Nick, for going above and beyond!
Suite
Stayed 1 night in Jun 2025

6/10 Okay

Jonathan

Liked: Staff & service
Stayed 3 nights in Jun 2025