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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property
Hotel near Short Pump Town Center in Richmond

Choose dates to view prices

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Restaurant
Exterior
Seasonal outdoor pool, sun loungers
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
9933 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪5 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Lewis Ginter Botanical Garden
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(4 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom | Combined shower/tub, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(54 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(39 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Richmond

In shopping district.At this Richmond hotel, you'll be within 6 miles (10 km) of Short Pump Town Center and 9 miles (15 km) of University of Richmond. Lewis Ginter Botanical Garden is within 9 miles (15 km) and Carytown is within 12 miles (20 km).

What's nearby

  • Short Pump Town Center - 5 min drive - 3.1 miles
  • University of Richmond - 10 min drive - 6.3 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 8.0 miles
  • Virginia Commonwealth University - 14 min drive - 11.9 miles
  • Richmond Raceway - 18 min drive - 12.0 miles

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Golden Corral - ‬10 min walk
  • ‪Chicken Salad Chick - ‬13 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬3 min drive
  • ‪Panera Bread - ‬17 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel near Short Pump Town Center in Richmond
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Richmond I-64 Short Pump Area by IHG. Self parking is free. A complete renovation of Holiday Inn Express Richmond I-64 Short Pump Area by IHG was completed in December 2021.
  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2001
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Frequently asked questions

How close is Holiday Inn Express Richmond I-64 Short Pump Area by IHG to the airport?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG is 19.6 mi (26-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond I-64 Short Pump Area by IHG on Sep 17, 2025 start from $121.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG offer free breakfast?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers free self-serve breakfast every day from 6 AM to 10 AM.

Is there a casino at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a pool?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG features a seasonal outdoor pool.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Richmond I-64 Short Pump Area by IHG to downtown Richmond?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG is 10.2 mi away from Richmond.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitness Center and breakfast were just right for me. Coffee was exceptional and always available in the lobby
Stayed 2 nights in Aug 2025

6/10 Okay

Ron

Disliked: Property conditions & facilities
Back up alarms were going off from 11:00pm to 1:00 am. About every 15 minutrs. I could not see what was going on but maybe delivery or pick up at the new Sheets. Do we get a discount for the room?
Stayed 1 night in Jun 2025

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Easy to move around and get to what you might need. Clean property.
Stayed 1 night in Jun 2025

6/10 Okay

Rahmel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Scott

Stayed 1 night in May 2025

10/10 Excellent

Murali, Elkridge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. No direct access from main road
Stayed 1 night in Jun 2025

10/10 Excellent

Roy

Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean beds were comfortable. Bathroom was clean amd had everything except shower cap and soap bar, some pwople dont like liquid soap. Would reccomend and stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

alba

Liked: Cleanliness, property conditions & facilities
location
Stayed 1 night in May 2025

10/10 Excellent

alba

Liked: Cleanliness, amenities, property conditions & facilities
location
Stayed 1 night in May 2025

6/10 Okay

Beth

Traveled with family
Disliked: Staff & service
Good stuff – breakfast, comfortable bed and relatively quiet. Bad stuff, four nights and not once, despite asking the front desk and housekeeping, was my room ever cleaned or restocked. Key card worked about every other time which required multiple trips to the front desk for a new one. Carpeting in hallways, and other areas was in major need of vacuuming
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was just a wonderful experience. I am definitely going to stay here again.
Stayed 1 night in May 2025

6/10 Okay

Donald

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall ok but shower needs some touch up caulking and clean up. Mini fridge was LOUD, turned it off.
Stayed 1 night in May 2025

10/10 Excellent

Yavicreci

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and efficient staff, late night and early morning!! I didn't even have to supply my IHG number. It was taken care of before I checked out. Awesome customer service. Even the breakfast staff was efficient!
Stayed 1 night in May 2025

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY WAS GREAT. Would come back again.
Stayed 4 nights in May 2025

10/10 Excellent

Pamela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice customer service, great breakfast.
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 4 nights in May 2025

8/10 Good

Melissa

Traveled with partner
Liked: Staff & service, property conditions & facilities
Enjoyed the stay and staff was great. Room could have been better cleaned.
Stayed 1 night in May 2025

2/10 Terrible

Genesis

Stayed 1 night in May 2025

8/10 Good

NADINE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Have more double beds available. Overall stay was great👍
Stayed 1 night in May 2025

10/10 Excellent

Tamiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2025

10/10 Excellent

Teodoro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction at entry way
Stayed 1 night in May 2025

10/10 Excellent

Terrell

Stayed 1 night in May 2025

8/10 Good

Julie

Stayed 3 nights in May 2025

8/10 Good

Joel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good staff and nice breakfast.
Stayed 1 night in May 2025