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"The beds were very comfortable. Needed to have bigger trash cans and have menus available for room service. " More

By a verified traveler on Mon 27 Sep 2021

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Hotel Description

4-star hotel near USS Wisconsin BB-64

City center retreat

With a stay at this Downtown Norfolk hotel, you'll be well placed to visit USS Wisconsin BB-64 and Waterside Festival Marketplace, both within half a mile (1 km). Norfolk Scope and Chrysler Hall are also within 2 miles (3 km).

Renovated in 2017

This smoke-free hotel includes 3 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. Relax with a drink at one of the 3 bars/lounges and enjoy the a rooftop terrace.

MP3 docks, WiFi

The 300 guestrooms feature comforts like pillow menus and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and MP3 docks.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$152* Per night/room Dec 10 - Dec 11

Room, 2 Queen Beds, Partial View, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, River View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Norfolk The Main ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Norfolk The Main

Everyone (8) Couples (2) Family (4)
5 out of 5
The beds were very comfortable. Needed to have bigger trash cans and have menus available for room service.

Posted by on Sep 27, 2021

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5 out of 5
Great waterfront view, with contemporary/industrial feel.

Posted by on Jun 13, 2021

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3 out of 5
Staff did not give us our Breakfast vouchers. Do not get room on 10th floor facing river. The bar is just below your window and can be heard through window.

Posted by on Jun 7, 2021

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1 out of 5
Beautiful property, however, will never return. There were so many events that I was not forewarned about, that were so loud I was unable to sleep until DJs and music stopped finally at 1:30AM. I stayed on the 10th floor, and was still able to hear the music’s lyrics, and exactly what the DJ was saying because it was so loud.

Posted by on Oct 28, 2019

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5 out of 5

Posted by on Oct 23, 2019

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5 out of 5
Great stay! Very clean! Had not been to Norfolk in 10 years and the place has really changed for the better. We can’t wait to go back!

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 21, 2019 by Front Desk

Thank you for your 5 star rating.

2 out of 5
Terrible. All you hear is the rooftop bar (5th floor) noise from the room we stayed at. By the way floor 10 that is actually 6th. BEWARE: if you pay for basic room ($360) they make you pay giving you the worse rooms! it's a punishment. Also, front desk is careless. this hotel has been in decline. the care more about the bars and restaurants than the customers that staying at this hotel.

Posted by on Aug 27, 2019

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5 out of 5

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 11, 2019 by Hotel Management

Thank you!

5 out of 5

Posted by on Mar 13, 2019

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Comment from Hotel Management

Apr 3, 2019 by Hotel Management

Thank you!

5 out of 5
Great location, friendly staff. We had a great view of the water from our room.

Posted by on Feb 15, 2019

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Comment from Hotel Management

Feb 19, 2019 by Hotel Management

Thank you for your review! We look forward to having you as our guest again.

About the Hilton Norfolk The Main

Location 100 East Main Street, Norfolk, VA 23510

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hilton Norfolk The Main offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. You'll find a 24-hour business center on site. Event space at this hotel measures 42000 square feet (3902 square meters) and includes a conference center. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Hilton Norfolk The Main. Parking is available for a fee. A complete renovation of Hilton Norfolk The Main was completed in 2017. This 4-star Norfolk hotel is smoke free.

  • 300 guestrooms or units
  • 22 levels
  • 3 dining venues
  • 3 bars or lounges
  • 42000 sq ft of conference space
  • 3902 sq m of conference space
  • Built in 2017
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Norfolk Station (1.8 km / 1.1 mi)
  • Metro station: MacArthur Square Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Norfolk The Main offers 300 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Norfolk hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and fans. A nightly turndown service is provided and housekeeping is offered daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Grain - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).

Saltine - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Varia - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16.00 and USD 21.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 26 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Norfolk Main Hotel
  • Hilton Main Hotel
  • Hilton Norfolk Main
  • Hilton Main
  • Hilton Norfolk The Main Hotel
  • Hilton Norfolk The Main Norfolk
  • Hilton Norfolk The Main Hotel Norfolk

You should know

  • Pool access available from 6 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.