Heart of Norfolk
At this Downtown Norfolk hotel, you'll be steps from Waterside Festival Marketplace and within a 15-minute walk of Harbor Park. Norfolk Scope and Chrysler Hall are also within 2 miles (3 km).
Renovated in 2019
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.
Dec 17, 2023 by General Manager
Dear James, Thank you for choosing Norfolk Waterside Marriott and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,General Manager
Sep 9, 2023 by CeeCee
Thank you for staying with us.
May 3, 2023 by General Manager
Dear Donald, Thank you for staying with us and for your valuable feedback. We are deeply sorry for the negative experience you had at the time of check-in and for the frustration caused to you due to the error on our staff’s end. Your concerns have been shared with our associates, and we have taken the proper action to prevent similar mistakes. Your experience is not indicative of our standards so please consider this an isolated incident. We appreciate your patience with this and hope you give us another chance to regain your trust.Sincerely, General Manager
Apr 30, 2023 by General Manager
Dear Donald, Thank you for taking the time to show us your concern. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.Sincerely, General Manager
Mar 24, 2023 by General Manager
Dear David, We appreciate you taking the time to post your review. We are pleased you found our location in the heart of the city's charming downtown district to be perfect for your plans. It was a pleasure having you as our guest at Norfolk Waterside Marriott, and we look forward to your future stay. Sincerely, General Manager
Feb 12, 2023 by Caroline
Thank you for your feedback.
Dec 9, 2022 by General Manager
Dear Mark, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from a detailed review like yours. We also regret the issues you experienced due to the noise from other guests, and we are thankful for your patience. We are continually striving to improve our services, and we appreciate your feedback. We will share your comments appropriately, as we are committed to providing a seamless stay to all our guests. We hope to have another chance to welcome you on a future visit.Sincerely, General Manager
Sep 20, 2022 by General Manager
Dear Bryan, Thank you for your kind words about our hotel. It is wonderful to hear that you had an excellent stay. We are delighted your room provided the comforts you expected and that you enjoyed our spotless accommodations. However, we regret that your experience was less than perfect. Thank you again for choosing Norfolk Waterside Marriott; we look forward to welcoming you again soon.Sincerely, General Manager
Norfolk Waterside Marriott offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and 41 meeting rooms are available. Event space at this hotel measures 60000 square feet (5574 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Norfolk Waterside Marriott. Parking is available for a fee. A complete renovation of Norfolk Waterside Marriott was completed in August 2019. This Norfolk hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in August 2019.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
STEAM - Onsite coffee shop.
START - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.