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 Richmond •1 Room
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Omni Richmond Hotel

4-star property
100 S 12th St, Richmond, VA 1-855-201-7819
4.3 out of 5
Very good!
See all 11 travelocity Reviews

"The staff were attentive and friendly. The facilities were clean and well kept. The only negitive is that they did not have complementary wifi. I wo ... " More

By a verified traveler on Mon 13 Mar 2023

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Hotel Description

4-star hotel near Shockoe Slip

Downtown Richmond stay

You'll be steps from Shockoe Slip and within a 10-minute walk of Virginia Governor's Mansion with a stay at this Downtown Richmond hotel. Virginia Civil Rights Memorial and Virginia Holocaust Museum are also within half a mile (1 km).

Renovated in 2018

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and wedding services.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$170* Per night/room Oct 9 - Oct 10

Premier Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 Queen Bed (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room, 2 Double Beds (Luxury)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Omni Richmond Hotel ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Omni Richmond Hotel

Everyone (9) Couples (1) Family (1)
5 out of 5

Posted by , from laurel on Aug 24, 2023

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Comment from Hotel Management

Aug 26, 2023 by Khalayia Harris

Thank you for your positive feedback!

5 out of 5

Posted by on Jun 29, 2023

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Comment from Hotel Management

Jul 22, 2023 by Khalayia Harris

Thank you for the positive feedback!

5 out of 5
The staff were attentive and friendly. The facilities were clean and well kept. The only negitive is that they did not have complementary wifi. I would stay here again.

Posted by on Mar 13, 2023

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Comment from Hotel Management

Mar 20, 2023 by FO Supervisor

Hi Gayle! Thank you for sharing your feedback. We are very happy to see that you had such an amazing stay. We provide complimentary WIFI for our members, exclusively. We will love to get you signed up for our free membership on your next stay. :) Looking forward to servicing your future hospitality needs.

1 out of 5
When we checked in to the hotel at 10:30pm we were first told that they would need to clean a room for us. Then we were told the only room available was a single queen room when we booked a 2 queen room. We had 2 adults, a 14 year old and 5 year old. They said they would bring a cot that both kids could sleep on. It was a single mattress….my 5 year old ended up sleeping on the chair in the room.

Posted by on Mar 6, 2022

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Comment from Hotel Management

Mar 6, 2022 by Management

Hello Amanda. First, I would like to apologize for your experience. During your time of your arrival, our team were actively working to prepare for your stay. We understand that this was an inconvenience, but please know that this was a challenge the was unforeseen. We apologize for any inconveniences that your family endured during your stay with us. We hope that you will allow us another opportunity to service your hospitality needs in the future.

5 out of 5

Posted by , from Lorton on Jan 6, 2022

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5 out of 5

Posted by on Oct 7, 2021

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5 out of 5

Posted by on Sep 26, 2021

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5 out of 5

Posted by on Aug 22, 2021

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1 out of 5
I tried to cancel thru Travelocity and they told me to go thru the Omni Hotel. I called the hotel and they told me to go thru Travelocity. To keep from losing my money, I went anyway. If I had known it would be a problem changing my mind on staying, I would have booked the hotel right from the hotel front desk. It wasn’t booked solid so I didn’t really need to use Travelocity.

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 22, 2021 by Kelsey

Thank you for your comments. Sorry to hear you had issues with Travelocity during your stay. we hope we can welcome you back.

5 out of 5
Very nice

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jun 20, 2021 by Lindsey Cavanaugh

Thank you for your kind words and choosing the Omni Richmond Hotel!

About the Omni Richmond Hotel

Location 100 S 12th St, Richmond, VA 23219

Property Features

Omni Richmond Hotel offers its guests an indoor pool, a 24-hour fitness center, and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Omni Richmond Hotel. Parking is available for a fee. A complete renovation of Omni Richmond Hotel was completed in July 2018. This 4-star Richmond hotel is smoke free.

  • 1 building
  • 359 guestrooms or units
  • 19 levels
  • Meeting rooms
  • 15000 sq m of conference space
  • Built in 1987
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Richmond Main Street Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Richmond Hotel offers 359 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • In-room fitness
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Westham Tavern - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Westham Porch - This restaurant serves breakfast, brunch, and lunch. Open daily.

Starbucks - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a 24-hour fitness center, and in-room fitness.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15–25 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Nearby parking fee: USD 25 per day (300 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Omni Richmond
  • Omni Hotel Richmond
  • Omni Richmond
  • Omni Richmond Hotel
  • Richmond Omni
  • Richmond Omni Hotel
  • Omni Richmond Hotel Richmond
  • Omni Richmond Hotel Hotel
  • Omni Richmond Hotel Richmond
  • Omni Richmond Hotel Hotel Richmond

You should know

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.