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"the staff was very helpful and made my experience exactly as it should have been " More

By a verified traveler on Mon 28 Nov 2016

Hotel Description

3-star hotel near Richmond Old City Hall

Downtown Richmond stay

Within a 10-minute walk of this Downtown Richmond hotel, you'll find Richmond Old City Hall and Virginia State Capitol. Virginia Commonwealth University Medical Center and Edgar Allan Poe Museum are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a garden are also offered.

Free WiFi, comfy beds

Featuring conveniences like sofa beds and sitting areas, the 135 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include pillowtop beds, microwaves, and coffee/tea makers.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Aug 1 - Aug 2

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Richmond Downtown ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott Richmond Downtown

Everyone (3)
1 out of 5
1. Outlet in bathroom did not work 2. Coffee maker did not work 3. No remote to TV so no television 4. Phone did not work, had to use cell phone to call desk to get them to fix room phone 5. Google chrome does not work so the most popular search engine does not function 6. 2:30 am drunks pounding on the door I had to call the desk for towels, phone, WiFi & other issues the afore mentioned they semi resolved, the others they did not. I have over a million points with the IHG group and have stayed in 4 different motel chains in the past 7 weeks and this by far was the worst of my experiences. I will never stay in downtown Richmond again and will probably NEVER choose a Marriot as my lodging again.

Posted by , from Virginia on Jun 11, 2018

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5 out of 5
Pros: close to everything that I wanted to be close to
Cons: a way for the bathroom light to be not so bright when you don't need the full light effect
Location: close to numerous bars and restaurants
the staff was very helpful and made my experience exactly as it should have been

Posted by , from avon, NY on Nov 28, 2016

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Comment from Hotel Management

Dec 11, 2016 by Cathy

Thank you for sharing such excellent feedback about our team and our the location of our property. We hope to host you again soon!

4 out of 5

Nice central location

Only complaint is i could at least get a Continental breakfast for 150 a night

Posted by , from Norfork Va on Nov 25, 2016

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Comment from Hotel Management

Dec 11, 2016 by Cathy

Thank you for sharing your feedback about our location!

About the Courtyard by Marriott Richmond Downtown

Location 1320 East Cary Street, Richmond, VA 23219

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a library, and barbecue grills are also featured at the business-friendly Courtyard by Marriott Richmond Downtown. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Richmond hotel.

  • 135 guestrooms or units
  • 6 levels
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Richmond Intl. Airport (RIC) (12.6 km / 7.8 mi)
  • Train station: Richmond Main Street Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Courtyard by Marriott Richmond Downtown offers 135 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

The Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

There is no front desk at this property. Front desk staff will greet guests on arrival.

This property does not have a front desk. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Cribs (infant beds) are available for USD 35.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Global Cleanliness Council (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 26 per night
  • Crib (infant bed) fee: USD 35.0 per stay
  • Rollaway bed fee: USD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Hotel Richmond Downtown
  • Courtyard Richmond Downtown
  • Courtyard Marriott Richmond Downtown Hotel
  • Courtyard Marriott Richmond Downtown
  • Courtyard By Marriott Richmond
  • Courtyard by Marriott Richmond Downtown Hotel
  • Courtyard by Marriott Richmond Downtown Richmond
  • Courtyard by Marriott Richmond Downtown Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.