Hotels with Room Service in Playa del Carmen from $221

"Enjoyed an amazing week stay at Ocean Maya Royale! The staff were incredible and the Blue Team (on-site activities team) were exceptional at maintaining a really positive vibe at the resort. We cannot wait to return!"

"Spent 5 days with a group of 12. Had a great time. Staff were friendly and helpful, food options were great, didn’t have a disappointing meal and never had trouble getting into any of the restaurants. Rooms were clean, ac was programmed and wouldn’t go below 22. That was only concern with room. Fridge was restocked daily. Had a swim up room which was a great option for a quiet afternoon in a pool. Main pool staff were amazing and the lunch served was awesome. Some of the afternoon pool activities could use a change. The bingo game does not get a lot of involvement and is more annoying to those who would rather have some music playing and cold drinks flowing. Entertainment nightly was great. Overall great stay and happy we choice this resort. "

"Very nice"

"With it being in a gated community, felt very safe staying there, helpful and professional staff available 24-7. Found delicious meal options at every a la carte, and did not have a single bad meal the entire 11 days/10 nights I was there. Room 3089 was well-appointed, comfortable, and there were elevators at this property even though the details I read said there was not. Loved the coffee bar, open til midnight, located just off the lobby and across from the Daiquiri bar. Housekeeping staff always ensured room was clean and comfortable, and fridge and in room bar were well stocked. Room service 24-h and very prompt, with a limited menu but it even had vegetarian options on it. Some sargassum on beach but was tidied up daily (and it’s nature, don’t let that discourage you from a great experience at this 1 of 5 RIU properties in Playacar). Groundskeepers kept the property beautiful, and maintenance and housekeeping make the resort literally shine. Didn’t spend much time at the pool or beach, due to needing to stay out of sun/heat. Special shout out to Angel & Salazar at the Capuchino coffee bar; Luis and Claudia at Daiquiri; Augustina at Il Portico; too many wonderful staff to name, who work hard to make your experience a wonderful one. Cannot wait to return!"

"It was amazing! I had a great time. The grounds are beautiful, and staff is amazing! My daughter got married at the resort. Everything was great. I would love to go back and experience more time. This place is beautiful "

"Our first trip wasn't such great in October 2024, but we decided to give it the second chance May 2025. Everything was great. Little one, 7 years, fall in love with local animals, kids club, evening entertainments a specially for kids at 20:30 and the Xcaret park. I wish they had some fountains or some water splash on the hotel premises for kids. Oh, and what is the specially doesn't make any sense for me is beach shower. Before to leave the beach you want wash your feet out of sand, but the shower is standing surrounded by sand and you need to walk sandy steps 🤔... So the other option is to invade Royals area to wash you feet or walk all the way to the natural adults only pool. Otherwise, food was great all the time with great choices. One more thing to mention. If by some reason you need to by anything in the pharmacy, that you can find on the way to main buffet, they always will try to sell you most expensive thing first. At the same time, they have cheaper options of the same products, but offered only if they seeing that you're ready to leave without anything. "