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4.0 out of 5

"I loved the view and the location.great place to walk around the city or go to public transportstion. My room had to be changed due to past visitors b ... " More

By a verified traveler on Mon 03 Feb 2020

Hotel Description

4-star apartment near Rittenhouse Square

Center City stay

A stay at this Center City apartment places you steps from Mutter Museum and a 5-minute walk from Walnut Street. Rittenhouse Square and University of Pennsylvania are also within half a mile (1 km).

Business services

A restaurant and a health club are featured at this apartment. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Dry cleaning, laundry facilities, and concierge services are also on offer.

Free Internet, kitchens

The 3 individually decorated apartments offer free WiFi and free wired Internet, as well as DVD players. Other amenities include kitchens, washers/dryers, and flat-screen TVs with cable channels.

Premier Apartment, 2 Bedrooms, City View, Corner

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premier Apartment, 1 Bedroom, City View, Corner

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Renaissance Properties - 21 & Chestnut ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Renaissance Properties - 21 & Chestnut

Everyone (2) Family (1)
5 out of 5
I loved the view and the location.great place to walk around the city or go to public transportstion. My room had to be changed due to past visitors but i was pleased with the assistance in the transistion. They even gave me a nicer view of the city.

Posted by on Feb 3, 2020

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5 out of 5

Aparthotel

Pros: Fabulous location.
Cons: Can’t think of a thing.
Location: GREAT restaurants.
My first experience with an apartment/hotel. It was awesome! The property was beautiful & clean, and Henry was very attentive and available. Everyone I came into contact with was very friendly and knowledgeable.

Posted by on Mar 27, 2018

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Comment from Hotel Management

Apr 3, 2018 by Brian

Thanks for your review!

2 out of 5

Not actually a hotel!

Pros: Not very much.
Cons: Advertise it as a condo, not as a hotel room. Truth in advertising!
Location: The location is OK. Restaurants & public transit are nearby. A little too close to late-night clubs--can hear people talking on street after midnite
Arriving at the address, I was startled to find that it was not a hotel, but a condominium building. Once I gained entrance, the person at the front desk assured me that this was not a hotel, but admitted that someone there rents out space as if it were a hotel. She was, not surprisingly, annoyed about this, and said it was not allowed. I had no information on who I was dealing with since I had booked through Travelocity, which had listed it as a hotel. Fortunately, the front desk person was able to discover that the condo was unlocked and that the key was inside. (I am not rating the condo employees as "terrible," as it is not their job to be hotel staff; I am rating as terrible the fact that there were no actual hotel employees.) The actual space was ok--it was clean, although not all of the lights worked and something (the heating?) sounded like someone banging on an anvil during the night. If I had wanted to rent a two-bedroom condo as an AirB&B type situation, it would have been mostly satisfactory but rather overpriced given the noise and other issues. Basically, I don't have a problem staying in someone's condo if I know that's what I'm doing, but I do have a problem with booking a hotel room in what sounds like a normal downtown hotel and finding that it is something else. For example, I bring shampoo if I think I'll need it, but if I'm staying in a hotel and paying this kind of price, I leave my shampoo at home because the hotel will have shampoo.

Posted by , from Ohio on Dec 16, 2015

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Comment from Hotel Management

May 20, 2016 by Henry

Hi Kimberly We are sorry you had a negative experience. Per our check in instructions, you are instructed to call the phone # on your booking confirmation 15 minutes prior to arrival to have one of our staff meet you in the lobby. As a courtesy for your negative experience, we would like to offer you a complementary 3 night stay at any of our philadelphia or Manhattan properties Best Henry

About the Renaissance Properties - 21 & Chestnut

Location 2101 Chestnut Street, Philadelphia, PA 19103

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A health club, spa services, and concierge services are also featured at the business-friendly Renaissance Properties - 21 & Chestnut. This 4-star Philadelphia apartment is smoke free.

  • 3 guestrooms or units
  • Dining venue
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Train station: Philadelphia 30th St Station (1.5 km / 0.9 mi)

Room Amenities

Renaissance Properties - 21 & Chestnut offers 3 accommodations with washers/dryers and DVD players. These individually decorated and furnished accommodations have separate living rooms and include desks. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with cable channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Renaissance Properties - 21 & Chestnut has a restaurant on site.

Nearby Activities

Recreational amenities at the apartment include a health club.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 29.00 per day.
  • Cribs (infant beds) are available for USD 149.00 per stay.

Pet Policy

  • Pets: USD 350.00 per pet, per stay, plus a deposit of USD 1500.00 per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: The hotel charges a USD125 non-refundable cleaning fee per accommodation, per stay, reflected in the total cost at time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 500 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 1500.00 per stay
  • Pet fee: USD 350.00 per pet, per stay
  • Crib (infant bed) fee: USD 149.00 per stay
  • Rollaway bed fee: USD 29.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance Properties 21 Chestnut Aparthotel Philadelphia
  • Renaissance Properties 21 Chestnut Aparthotel
  • Renaissance Properties 21 Chestnut Philadelphia
  • Renaissance Properties 21 Chestnut
  • Renaissance Properties 21 Che
  • Renaissance Properties 21 Chestnut
  • Renaissance Properties - 21 & Chestnut Apartment
  • Renaissance Properties - 21 & Chestnut Philadelphia
  • Renaissance Properties - 21 & Chestnut Apartment Philadelphia

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.