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"Our room needed major updates Toliet seat was broken and heat in room wasn't very warm " More

By a verified traveler on Sun 14 Mar 2021

Hotel Description

Oklahoma City hotel, connected to the convention center in Central Oklahoma City area

Close to airport

Your stay at this Central Oklahoma City hotel places you within 2 miles (3 km) of Celebration Station and White Water Bay. EB Jeffrey Park and State Fair Park are also within 3 miles (5 km).

Nightclub, outdoor tennis court

A nightclub and an outdoor tennis court are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free WiFi, cable TV

The soundproofed guestrooms offer free WiFi and free local calls. Other amenities include premium bedding, coffee/tea makers, and TVs with cable channels.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$55* Per night/room Aug 5 - Aug 6

Deluxe Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Biltmore Hotel Oklahoma ratings based on 17 Verified Reviews

Review Summary
1.9 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Biltmore Hotel Oklahoma

Everyone (10) Couples (1) Family (8)
3 out of 5
Our room needed major updates Toliet seat was broken and heat in room wasn't very warm

Posted by on Mar 14, 2021

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4 out of 5

Posted by on Oct 20, 2019

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4 out of 5
The rooms could use some upgrades. Asked for an iron twice and never got it. Saw a showat the Chisholm and went to the Bombay afterwards, had a wonderful time at both bars. I would definitely stay here again.

Posted by on Sep 24, 2019

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Comment from Hotel Management

Nov 4, 2019 by Morris

Hi, thank you for taking the time to put in the review. Sorry for any inconvenience you experienced. thank you for bringing these issues to my attention. I can assure you that we'll work hard to fix the issues you experienced. Thanks for bringing this to our attention.

1 out of 5
Deposit not refunded to other party member I was staying with. We both have id info and he should have been able to get the money at checkout.

Posted by on Aug 13, 2019

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1 out of 5
Smelled very old, musty and like cigarette smoke. Some of the other guests looked like drug addicts and homeless. Some were smoking pot outside their rooms right next to the pool while children were swimming. Our room was very humid. The AC fan was constantly running and it never got very comfortable temperature wise. The "breakfast buffet" reminded me of prison food you see on the tv show Locked Up. Their "orange juice" was absolutely disgusting.

Posted by on Jul 29, 2019

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2 out of 5
I liked that we had many areas to enter. I didnt like staff they werent very helpful

Posted by on Jul 13, 2019

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1 out of 5
The staff was friendly. What didn’t I like? RVERYTHING else. The room was dingy. Stains on the ceilings, carpet pulled away from wall. Furnishings were substandard and unclean. We felt unsafe. I would rate this hotel as a minus 5.

Posted by on Jul 1, 2019

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2 out of 5

Posted by on Jun 3, 2019

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2 out of 5
website said they had hotub and they havent for 5 yrs the front desk told us. couldnt take a bath because drain stop was broken. weight room all 3 things were broken.. I brought numerous things to their attention but they said they cant reduce my night rate but they sure had no problem adding a $19 pet fee @ checkin. I had to come back through OKC on my trip home and i definitely knew i wouldnt be staying here no matter how cheap

Posted by on Apr 22, 2019

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2 out of 5

Posted by on Jan 24, 2019

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Comment from Hotel Management

Feb 2, 2019 by Morris

Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectation. We are trying to work on updating our rooms. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Property Features

Biltmore Hotel Oklahoma offers its guests an outdoor tennis court and a fitness center. There's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 20,000 square feet (2 square meters) and includes conference space. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Biltmore Hotel Oklahoma. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. Smoking is allowed in designated areas at this Oklahoma City hotel.

  • 506 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 bars or lounges
  • 20,000 sq ft of conference space
  • 2 sq m of conference space
  • Built in 1971
  • Nightclub
  • Karaoke
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Airport: Will Rogers World Airport (OKC) (7.5 km / 4.7 mi)
  • Train station: Santa Fe Depot (9.4 km / 5.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Biltmore Hotel Oklahoma offers 506 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Oklahoma City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Rafting nearby
  • Golfing nearby
  • Basketball on site
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per pet, per night (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night (maximum USD 100 per stay)
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Biltmore Hotel Oklahoma
  • Biltmore Oklahoma
  • Oklahoma Biltmore Hotel
  • Biltmore Hotel Oklahoma City
  • Biltmore Oklahoma City
  • Biltmore Hotel Oklahoma Hotel
  • Biltmore Hotel Oklahoma Oklahoma City
  • Biltmore Hotel Oklahoma Hotel Oklahoma City

You should know

  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.