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4.4 out of 5

"The lobby was nice. The front desk clerk was helpful and made check in a breeze. He even upgraded our room to the club level since the room we request ... " More

By a verified traveler on Mon 21 Oct 2019

Hotel Description

4-star hotel near Chesapeake Energy Arena

Heart of Oklahoma City

Within a 10-minute walk of this Downtown Oklahoma City hotel, you'll find Chesapeake Energy Arena and Myriad Botanical Gardens. Oklahoma State Fair Arena (The Big House) and Cox Convention Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 17 conference rooms, as well as the business center and free WiFi in public areas. Self parking, express check-out, and a computer station are also offered.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 396 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Coffee/tea makers, hair dryers, and phones are also available.

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Oklahoma City Downtown Hotel ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Oklahoma City Downtown Hotel

Everyone (12) Couples (1) Students (1) Family (2)
5 out of 5

Posted by on Mar 13, 2020

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5 out of 5

Posted by on Oct 30, 2019

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3 out of 5
The lobby was nice. The front desk clerk was helpful and made check in a breeze. He even upgraded our room to the club level since the room we requested was not available! The elevator was pretty quick unlike some hotels we’ve stayed at. Once we got into the room it was clean but but being club level we thought it would be more fancier but the only difference was access to a 24hr lounge. I felt the room a little old but I guess it comes with the hotel being in downtown. After we got ready for the night we went downstairs to grab a bite to eat. We were short on time so we just went to the hotel restaurant. They were closed but had a breast cancer awareness event going on outside. We opted to go to the bar/restaurant back inside next to the restaurant. As we walked in we didn’t know if someone sat us or we just sit anywhere...my husband asked one of the waiters and he just said to sit anywhere. When he said that he acted as though we were bothering him bc he was making out a ticket. He then said I will be with you so we sat at a nearby table. We sat for about 15 mins and he walked back and forth here and there to wait other customers but never acknowledged us!! It would of be nice if he at least said he would be back but never said anything!! By then my husband was getting upset so we just left and went outside to the festivities they had going on. Overall the stay was ok...would we be back...maybe...but they need to beef up their lounge/bar staff for sure!!!

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Savannah Marcos, Front Desk Supervisor

Thank you for taking the time to share your honest feedback with us about your recent stay. I am happy to share that we are currently in the process of renovating and we hope that you will be able to return upon completion to enjoy our refreshed guest rooms. Just for clarification, we have two indoor restaurants and an outdoor patio. Block 23 is open daily for breakfast and lunch from 6am-2pm. Aria Lounge is open daily for dinner and drinks from 2pm-2am. Our outdoor patio serves food and drinks from about 4:30-11 every night and sometimes hosts themed events that are open to both our guests and to the public, such as the Pink Party you attended. We hope you enjoyed the festivities! In regards to the service issue you experienced in the restaurant, please accept my sincerest apologies and know that corrective action will be taken. Thank you so much for choosing to stay with us and we hope to see you again in the near future!

4 out of 5
A/C WASNT VERY cold on our room, had a lower end room, beds were very hard

Posted by on Sep 16, 2019

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5 out of 5
Extremely Nice and professional staff, check us in about 3 hours early which was great, aloud us to make it to ur event on time.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Sep 2, 2019 by Angie Kennedy

We are so glad to hear you enjoyed your stay. We look forward to seeing you again.

5 out of 5

Posted by on Aug 17, 2019

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5 out of 5
Great pool - Very nice room. Lots of space - great experience

Posted by on Jul 31, 2019

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Comment from Hotel Management

Jul 31, 2019 by Angie Kennedy

Thank you for the feedback. We appreciate you choosing to stay with us and look forward to seeing you again in the future.

4 out of 5
It was a nice, clean hotel. We were only there for less than 24 hours but it was fine

Posted by on May 19, 2019

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5 out of 5

Posted by on May 5, 2019

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5 out of 5

Posted by on Apr 22, 2019

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About the Sheraton Oklahoma City Downtown Hotel

Location 1 N Broadway Ave, Oklahoma City, OK 73102

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 17 to May 18:

  • Swimming pool

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 29837 square feet (2772 square meters) and includes a conference center. An outdoor pool, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Sheraton Oklahoma City Downtown Hotel. Parking is available for a fee. This 4-star Oklahoma City hotel is smoke free.

  • 1 building
  • 396 guestrooms or units
  • 15 levels
  • 29837 sq ft of conference space
  • 2772 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Will Rogers World Airport (OKC) (15.3 km / 9.5 mi)
  • Train station: Santa Fe Depot (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Oklahoma City Downtown Hotel offers 396 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Oklahoma City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Bathrooms are partially open
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Sheraton Oklahoma City Downtown Hotel has a restaurant on site.

Block 23 Patio - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Maximum 2 per room (weight limit: 70 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hotel Oklahoma City Downtown
  • Sheraton Oklahoma City Downtown
  • Sheraton Oklahoma City Downtown Hotel
  • Oklahoma City Sheraton
  • Sheraton Oklahoma City
  • Sheraton Oklahoma City
  • Sheraton Oklahoma City Downtown Hotel Hotel
  • Sheraton Oklahoma City Downtown Hotel Oklahoma City
  • Sheraton Oklahoma City Downtown Hotel Hotel Oklahoma City

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.