Book a hotel near Novant Health Forsyth Medical Center, Winston-Salem

"When I went to check in the man at the front desk, heavyset white guy had clearly an attitude. He did not want to greet me and when he checked me in, he like shoed me away with his hands like get out of here. Very rude off putting. Some other staff left some of the cleaning supplies in the room other than that everything else seem to be clean in order."

"I checked in and enterered my room to the immediate smell of mold. I walked in the bathroom and there was visible black mold all above the bathtub. The front desk was very kind in understanding my need for a refund. Management seemed conserened. The lobby was stuffy and hot, turn the air on and there might not be mold."

"The hotel is very clean and I noticed the 98% cleanliness rating behind the front desk. The location is very convenient to the highway. I was disappointed because the balconies on the building are fake. You cannot access them. Also you cannot bring your luggage through the front lobby. You have to go around to the back of the hotel to bring in your luggage. At least there are elevators inside the back door. While the hotel is very clean, the clientele is questionable. Two nights I was woken up in the middle of the night by people fighting in the hallway complete with every curse word that you can think of. The hotel should have security checking throughout the hotel to resolve these kinds of issues. I probably would not stay here again because of the clientele."

"I checked out two nights before"

"Room was clean, breakfast was good, staff was friendly"

"No microwave in the accessible room??? The REFRIGERATOR DIDNT WORK . .Had bought food could warm it. Only provide COFFEE , NO BREAKFAST. WAS ONLY 1 BATH MAT. IN ROOM HAD TO GO THE THE NIGHT CLERK TO GET TOWELS AND WASH CLOTHES. INTHE TRANSITION OF THE REMODEL SEE WOOD FLOORS AND ALL WOODEN HOLLOW DOORS, NOT THE BEST SECURITY. Windows had no screens on. Them right Windows a large Crack n it from top to bottom . The beds were ok . THE ROLLING BLACK CHAIR IN THE ROOM WAS BROKEN I THINK, SAT DOWN IN IT , IT WENT BACK AND, THROWED ME ON THE FLOOR. OUCH I HURT MY BACK. Told attendant/ AM AGENT DESK CLERK LIGHT , She gave me a chair out office But back still hurts.!!! Seems in remodeling cheaper room doors and , wood floors were put in,?????? For the pain and inconvenience of not being able to warm my food or keep anything cold cause the refrigerator did not work I should be reimbursed my money back . ALL OF IT............parking was ok , .."