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4.6 out of 5

"For the price we paid, it was very nice. The suite was large & comfortable. They only have an outside pool& it was closed for the season as it hadn't ... " More

By a verified traveler on Thu 21 Apr 2016

Hotel Description

Hotel near Hanes Mall in Winston-Salem

In shopping district

Stay at this Winston-Salem hotel and you'll be within 2 miles (3 km) of Hanes Mall and 6 miles (10 km) of Wake Forest University Baptist Medical Center. BB&T Ballpark and Benton Convention Center are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and free newspapers.

Free WiFi, comfy beds

Featuring conveniences like sofa beds and refrigerators, the 80 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include pillowtop beds, microwaves, and coffee/tea makers.

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$76* Per night/room Nov 5 - Nov 6

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites Hanes Mall ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Comfort Suites Hanes Mall

Everyone (4) Family (2)
4 out of 5

Posted by on Oct 21, 2019

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4 out of 5
Breakfast was ok sausage not good front desk excellant

Posted by on Oct 16, 2019

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5 out of 5

Posted by on Sep 29, 2019

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5 out of 5

Posted by on May 19, 2019

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5 out of 5

Pleasantly Surprised

Pros: Location was near Mall, Downtown & highways going in & out of the city. The suite was large, quiet & the beds were comfortable.
Cons: Indoor pool or at least a hot tub.
Location: Hanes Mall was within a quarter mile. Cagney's Kitchen was a short distance away. I 40 & Business I 40 are easily accessed.
For the price we paid, it was very nice. The suite was large & comfortable. They only have an outside pool& it was closed for the season as it hadn't warmed up enough to open it but it looked great. Breakfast had a nice selection of choices & the coffee was good. I forgot my pillow & called (at least twice) & no one knew about or found it but I returned after 2 days & it was in the housekeeping department. That was a much appreciated surprise. I would stay here again for the price I paid.

Posted by , from Savage, MN on Apr 21, 2016

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4 out of 5

Very clean!

Close to restaurants, very clean!  Enjoyed the stay

Posted by , from Indiana on May 29, 2013

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4 out of 5

The gal at the reception desk was very welcoming and helpful.

Pros: Free breakfast, Close restaurants, Quiet
The hotel was very nice but a little difficult to find. The stay was pleasant with a welcoming reception staff. The breakfast was good and exactly what we needed before we continued with our travels.

Posted by on Jun 7, 2012

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4 out of 5

the front desk staff was extremely helpful and pleasant.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I would stay at this property again for the right price. Does need a small amount of updating if decor is important but was clean and comfortable and overall I was very satisfied with my stay. The bed was exceptionally clean and comfortable.

Posted by , from Erie, PA, USA on Feb 2, 2012

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5 out of 5

great place to stay and rest up

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, easy acess
My wife was amazed that we could get such a quality place for the price. The location was great close to shopping. if we stop there again that will be the place to stay.

Posted by , from Western, WV, USA on Dec 14, 2011

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5 out of 5

First rate lodgings

Front desk personnel were outstanding. The housekeeping was first rate as was the daily breakfast. The location is central to restaurants and shopping as well as I-40. This was 5 star experience. I would stay there again.

Posted by on Oct 18, 2008

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Property Features

WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 975 square feet (88 square meters). A 24-hour fitness center, a terrace, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Hanes Mall. Free self parking is available. This Winston-Salem hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 5 levels
  • 975 sq ft of conference space
  • 88 sq m of conference space
  • Breakfast available (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Greensboro, NC (GSO-Piedmont Triad Intl.) (43 km / 26.7 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites Hanes Mall offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Comfort Suites Hanes Mall
  • Comfort Suites Hanes Mall Hotel
  • Comfort Suites Hanes Mall Hotel Winston-Salem
  • Comfort Suites Hanes Mall Winston-Salem
  • Comfort Suites Hanes Mall Hotel
  • Comfort Suites Hanes Mall Winston-Salem
  • Comfort Suites Hanes Mall Hotel Winston-Salem

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Winston---Salem-Hotels-Comfort-Suites-Hanes-Mall.h200636-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.