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Comfort Suites Hanes Mall

2.5 star property
Hotel near Hanes Mall in Winston-Salem

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Photo gallery for Comfort Suites Hanes Mall

Pillowtop beds, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪7 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪15 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(124 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(54 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Sleep Inn Hanes Mall

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,011 reviews
$74 nightly
The price is $84
May 25 - May 26
Total with taxes and fees
Sleep Inn Hanes Mall

About the neighborhood

Winston-Salem

In shopping district.Within 2 miles (3 km) of this Winston-Salem hotel, you'll find Hanes Mall and Wilkes Regional. Adventure Landing Winston-Salem and Novant Health Medical Park Hospital are also within 2 miles (3 km).

What's nearby

  • Hanes Mall - 7 min walk - 0.4 miles
  • Adventure Landing Winston-Salem - 15 min walk - 0.8 miles
  • Winston Salem State University - 6 min drive - 6.7 miles
  • Old Salem - 6 min drive - 5.0 miles
  • Wake Forest University - 10 min drive - 8.8 miles

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪The Cookie House - ‬4 min drive
  • ‪Golden Corral - ‬3 min drive

About this property

Comfort Suites Hanes Mall

Hotel near Hanes Mall in Winston-Salem
Comfort Suites Hanes Mall offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 947 square feet (88 square meters) and includes conference space. The business-friendly Comfort Suites Hanes Mall also features coffee/tea in a common area, dry cleaning/laundry services, and express check-out. Free self parking is available.

This Winston-Salem hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 947 sq ft of conference space
  • 88 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
Comfort Suites Hanes Mall offers 80 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open May 23 and close September 07.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hanes Mall

Comfort Suites Hanes Mall Hotel

Comfort Suites Hanes Mall Hotel Winston-Salem

Comfort Suites Hanes Mall Winston-Salem

Comfort Suites Hanes Mall Hotel

Comfort Suites Hanes Mall Winston-Salem

Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

How close is Comfort Suites Hanes Mall to the airport?

Comfort Suites Hanes Mall is 10.2 mi (13-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on May 25, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites Hanes Mall have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Hanes Mall.

Does Comfort Suites Hanes Mall offer free breakfast?

Comfort Suites Hanes Mall offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Comfort Suites Hanes Mall?

No, there is no casino at this hotel.

What time is check-in at Comfort Suites Hanes Mall?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Comfort Suites Hanes Mall?

This hotel offers free self parking.

Does Comfort Suites Hanes Mall have a pool?

Comfort Suites Hanes Mall features a seasonal outdoor pool. The pool is closed seasonally each year from September 2 to May 15.

Does Comfort Suites Hanes Mall have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Hanes Mall to downtown Winston-Salem?

Comfort Suites Hanes Mall is 4 mi away from Winston-Salem.

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1004 reviews
Rating 8 - Good. 217 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittney

Stayed 1 night in Feb 2026

10/10 Excellent

Andres

Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Feb 2026

6/10 Okay

roger

Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was a good size; bathroom was great but I prefer a bit more lighting for applying makeup. Loved the bed. Would definitely stay there again,
Stayed 1 night in Jan 2026

6/10 Okay

Edward

Stayed 1 night in Feb 2026

2/10 Terrible

Gilroyd

Stayed 2 nights in Oct 2025

10/10 Excellent

Tamara

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Comfort convenient and friendly people
Stayed 1 night in Jan 2026

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Mr Paul at the front desk was awesome!! He was so kind, friendly, understanding and patient with me as I hadn’t slept. My shower wasn’t very hot on the either morning so I reported it when I left. The sink had hot water but not the shower (it was a snow storm too)
Stayed 2 nights in Jan 2026

2/10 Terrible

Stephanie

Stayed 1 night in Jan 2026

10/10 Excellent

Stacy

Stayed 2 nights in Jan 2026

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great 👍
Stayed 1 night in Jan 2026

8/10 Good

sonia

Stayed 2 nights in Jan 2026

2/10 Terrible

Bridget

Stayed 2 nights in Oct 2025

10/10 Excellent

Tamara

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great staff- clean room- great location
Stayed 2 nights in Jan 2026

8/10 Good

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Sheets were clean and smelled wonderful and fresh. Water pressure is great and the water is hot. Breakfast consists of waffles biscuits, gravy, sausage patties, egg rounds, hard boiled eggs, cereal, Dannon yogurt, apples, bananas, instant grits, instant oatmeal, breads/muffins, milk, coffee, juice
Stayed 2 nights in Jan 2026

10/10 Excellent

Cyanne

Liked: Cleanliness, staff & service, property conditions & facilities
My room was okay
Stayed 1 night in Jan 2026

10/10 Excellent

Lakishna

Stayed 2 nights in Jan 2026

10/10 Excellent

Lesley, Mount Vernon

Stayed 1 night in Jan 2026

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities
Room was clean
Stayed 4 nights in Jan 2026

8/10 Good

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, amenities
Room was great. Easy check in. Clean and a great bar/restaurant next door. Millers
Stayed 1 night in Jan 2026

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, exelent service, great breakfast and the employees.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ruby

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 3 nights in Jan 2026