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4.2 out of 5

"This hotel was very nice. The valet, Jason #2 was awesome!!! The adult play area, the slide, bowling alley was SO COOL!!! " More

By a verified traveler on Fri 12 Nov 2021

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Hotel Description

4.5-star luxury hotel perfect for exploring Winston-Salem

City center retreat

Stay at this Winston-Salem hotel and you'll be within half a mile (1 km) of Benton Convention Center and 2 miles (3 km) of Old Salem. Truist Stadium and Winston Salem State University are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, business center, and valet parking. WiFi in public areas, dry cleaning, and luggage storage are also on offer.

Room (Essential)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$128* Per night/room Sep 4 - Sep 5

Suite, 2 Queen Beds (Additional Living Area)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds (Essential)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom (Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Kimpton Cardinal Hotel, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kimpton Cardinal Hotel, an IHG Hotel

Everyone (7) Couples (1) Family (1)
4 out of 5

Posted by on Nov 28, 2021

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5 out of 5
This hotel was very nice. The valet, Jason #2 was awesome!!! The adult play area, the slide, bowling alley was SO COOL!!!

Posted by , from Norlina on Nov 12, 2021

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Comment from Hotel Management

Nov 18, 2021 by Amanda A

Woohoo! Glad you had a great stay! Jason #2 is a Rockstar, lucky to have him on our team!

4 out of 5
Liked the texting option with the staff, but the experience was better with the weekday v. the weekend desk personnel and valets. Tyler was excellent and exceeded my expectations. Wish he could have been there for the weekend.

Posted by , from MOUNTAIN BROOK on Nov 1, 2021

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Comment from Hotel Management

Nov 5, 2021 by Amanda

Glad you had a great stay!

3 out of 5
Most of the staff were very friendly. I thought the room was very clean but a little too cold for me.,

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 4, 2021 by Amanda

Thank you for staying with us, sorry about the cool temperature.

5 out of 5
Great hotel with some history and a great restaurant on premises. Easy walk to many great breweries and restaurants and the game room is top notch. Will definitely stay there again.

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 15, 2021 by Amanda

Woohoo, come back anytime!

4 out of 5
Comfortable bedding. Friendly staff and service. Great restaurant.

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 9, 2021 by Amanda

Woohoo, come back anytime!

3 out of 5

Posted by on Feb 13, 2021

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Comment from Hotel Management

Feb 24, 2021 by Derek L

Thank you for taking the time to share your feedback regarding your stay. I am sorry your experience was not up to your expectation. If you book in the near future please call us and remind us that we owe you a nice room.

5 out of 5
Beautiful property! We stayed in the spa room and the tub is absolutely wonderful to soak in!! It is very quiet and relaxing here.

Posted by , from North Carolina on Jul 15, 2020

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5 out of 5
I liked the old fashioned atmosphere and decor. I liked the bar but I thought the drinks were overpriced. The service was excellent. My room was out of tissues, and I called the desk and there was a box of tissues within five minutes at my door.

Posted by , from Winston Salem on Feb 16, 2020

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Comment from Hotel Management

Feb 18, 2020 by The Kimpton Cardinal Team

Thank you for your feedback! We're so glad you had a great stay!

3 out of 5

Posted by on Nov 12, 2019

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About the Kimpton Cardinal Hotel, an IHG Hotel

Location 51 East 4th St, Winston-Salem, NC 27101

Property Features

Kimpton Cardinal Hotel, an IHG Hotel offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. There's an onsite business center. Event space at this hotel measures 6375 square feet (592 square meters) and includes conference space. Spa services, tour/ticket assistance, and an arcade/game room are also featured at the luxury Kimpton Cardinal Hotel, an IHG Hotel. Parking is available for a fee. This 4.5-star Winston-Salem hotel is smoke free.

  • 174 guestrooms or units
  • 6375 sq ft of conference space
  • 592 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Arcade/game room
  • Playground on site
  • Bowling alley on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Kimpton Cardinal Hotel, an IHG Hotel offers 174 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 1:00 PM.

The Katharine Brasserie - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Bowling alley on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, valet parking and shuttle services are not available until further notice.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.99 per night (rates may vary)
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cardinal Hotel Winston-Salem
  • Kimpton Cardinal Hotel Winston-Salem
  • Kimpton Cardinal Winston-Salem
  • Kimpton Cardinal
  • The Cardinal a Kimpton Hotel
  • The Kimpton Cardinal Hotel
  • Kimpton Cardinal Hotel
  • Kimpton Cardinal Hotel, An Ihg
  • Kimpton Cardinal Hotel, an IHG Hotel Hotel
  • Kimpton Cardinal Hotel, an IHG Hotel Winston-Salem
  • Kimpton Cardinal Hotel, an IHG Hotel Hotel Winston-Salem

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.