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Best Western Plus Hanes Mall Hotel

2.5 star property
Hotel near Wake Forest University Baptist Medical Center in Winston-Salem

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Photo gallery for Best Western Plus Hanes Mall Hotel

Exterior
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing
Free full breakfast
Business center
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪3 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪8 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Accessible - 1 King

Premium bedding, desk, laptop workspace, soundproofing

Accessible - 1 King

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Winston-Salem

In Winston-Salem .Within a 10-minute walk of the hotel, you'll find Hanes Mall and Adventure Landing Winston-Salem. Also, Novant Health Medical Park Hospital is within half a mile (1 km) and Novant Health Forsyth Medical Center is within 2 miles (3 km).

What's nearby

  • Hanes Mall - 3 min walk - 0.2 miles
  • Adventure Landing Winston-Salem - 8 min walk - 0.4 miles
  • Truist Stadium - 6 min drive - 4.2 miles
  • Old Salem - 7 min drive - 5.2 miles
  • Wake Forest University - 10 min drive - 5.4 miles

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Golden Corral - ‬12 min walk
  • ‪The Cookie House - ‬9 min walk
  • ‪Olive Garden - ‬13 min walk

About this property

Best Western Plus Hanes Mall Hotel

Hotel near Wake Forest University Baptist Medical Center in Winston-Salem
Best Western Plus Hanes Mall Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Hanes Mall Hotel. Free self parking is available.

This Winston-Salem hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site
Best Western Plus Hanes Mall Hotel offers 130 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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WoodSpring Suites Winston-Salem near Hanes Mall
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  • Pet friendly
  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

How close is Best Western Plus Hanes Mall Hotel to the airport?

Best Western Plus Hanes Mall Hotel is 8.5 mi (12-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Hanes Mall Hotel?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on Jul 1, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Hanes Mall Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Hanes Mall Hotel.

Does Best Western Plus Hanes Mall Hotel offer free breakfast?

Yes, Best Western Plus Hanes Mall Hotel offers free breakfast.

Is there a casino at Best Western Plus Hanes Mall Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Hanes Mall Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Hanes Mall Hotel?

This hotel offers free self parking.

Does Best Western Plus Hanes Mall Hotel have a pool?

Best Western Plus Hanes Mall Hotel features an outdoor pool.

Does Best Western Plus Hanes Mall Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Hanes Mall Hotel to downtown Winston-Salem?

Best Western Plus Hanes Mall Hotel is 3.5 mi away from Winston-Salem.

Best Western Plus Hanes Mall Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 381 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 109 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ljiljana

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and staff very kind
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Hi all staff in this hotel was amazing very helpful and areas very clean, breakfast was great, rooms are excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Best Western is what it is - fair price for clean and comfy room with generous offerings for breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, warm clean room, and close to my place of employment.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean. This location is in a convenient location, closed to restaurants and easy access to highway.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, amenities
Amazing space!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Zeynia

Liked: Amenities
Hotel needs a really good update overall great customer service and fast check in
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raymond

Liked: Amenities
Clean and good breakfast friendly staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Chancey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic and for our basic needs.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Zeynia

Liked: Cleanliness, amenities, property conditions & facilities
The rooms could use a little more detail clean but overall very good service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked.for room.near elevator and was accommodating
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shekeisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⸻ I had a really good stay at the Best Western Plus Hanes Mall Hotel in Winston-Salem, NC. The hotel was clean, comfortable, and in a great location close to shopping and restaurants, which made getting around very easy. The staff was friendly and check-in was smooth. My room was nice and quiet, and the bed was comfortable so I was able to rest well. Overall, it was a pleasant stay and I would definitely stay here again if I’m back in the area.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
room was clean! staff were very friendly and helpful !!
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Marissa

It was decent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities
Great stay
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
It was ok
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The toilet in our room was backed up and leaking water on the bathroom floor. We had to put towels on the floor just to wash our hands in the bathroom. The staff were extremely nice but the bathroom made me not want to stay there again. The room was clean but I couldn’t get over the bathroom issues.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Natasha

Very convenient and comfortable stay.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay during my travels, breakfast was nice
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Mary-Ashleigh

Disliked: Cleanliness, amenities, property conditions & facilities
Room and walls and mold Staff except morning was good Kids running up and down the hallway and running out the hotel
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Staci

Disliked: Cleanliness, amenities, property conditions & facilities
They have a few repairs that I hope are being attended to. I’m not the customer to be pin pointing at an obvious problem’s but I hope management gets the property back to what it used to be.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very friendly staff!
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

William A

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Needs to be updated - stayed there several times & this time we could tell a difference
Stayed 1 night in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Jetted Tube didn't work. But other than that good stay and clean.
Stayed 1 night in Feb 2026