"Very friendly and helpful staff. The breakfast provided was freshly done. There was a start of mildew in the bathroom grout that should be addressed, ... " More
Heart of Winston-Salem
Within 3 miles (5 km) of this hotel, you'll find Hanes Mall and Wake Forest University Baptist Medical Center. Also, Novant Health Forsyth Medical Center is within half a mile (1 km) and Wilkes Regional is within 3 miles (5 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and a snack bar/deli are also provided.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 146 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.
Dec 10, 2019 by Brooks
Thank you for taking the time to complete our survey. We have addressed the issues
Sep 18, 2019 by brooks
thank you for taking the time to complete our survey
Aug 8, 2019 by Brooks
Thank you for taking the time to complete our survey
Aug 8, 2019 by Brooks
Thank you for taking the time to complete our survey
Jun 3, 2019 by Brooks
ok
Nov 13, 2018 by brooks
Thank you for taking the time to complete our survey.
Sep 18, 2018 by Brooks
Thank you for taking the time to complete our survey. We are glad you enjoyed your stay.
Due to COVID-19, this property’s food and beverage options may be limited.
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Quality Inn & Suites Hanes Mall also features a seasonal outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Winston-Salem hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows cleaning and disinfection practices of Commitment to Clean (Choice) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.