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Quality Inn & Suites Hanes Mall

2.5 star property
Hotel near Novant Health Forsyth Medical Center in Winston-Salem

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
Lobby
Point of interest
Aerial view
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Hanes Mall
    ‪10 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪4 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 576 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(8 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(19 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
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  • Free WiFi
3.6 out of 5, Good, 1,006 reviews
$117 nightly
The price is $132
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Total includes taxes and fees
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About the neighborhood

Winston-Salem

Heart of Winston-Salem.Within a 10-minute walk of the hotel, you'll find Novant Health Forsyth Medical Center and Hanes Mall. Wake Forest University Baptist Medical Center and Truist Stadium are also within 3 miles (5 km).

What's nearby

  • Novant Health Forsyth Medical Center - 5 min walk - 0.3 miles
  • Hanes Mall - 10 min walk - 0.6 miles
  • Wake Forest University Baptist Medical Center - 4 min drive - 2.2 miles
  • Benton Convention Center - 6 min drive - 3.8 miles
  • Wake Forest University - 11 min drive - 5.4 miles

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Golden Corral - ‬19 min walk
  • ‪Dave & Buster's - ‬13 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel near Novant Health Forsyth Medical Center in Winston-Salem
Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites Hanes Mall. Free self parking is available.
  • 146 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • ATM
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Interior

Sleep Inn Hanes Mall

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,001 reviews
$74 nightly
The price is $83
Jul 9 - Jul 10
Total includes taxes and fees
Sleep Inn Hanes Mall

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open May 26 and close September 04.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

How close is Quality Inn & Suites Hanes Mall to the airport?

Quality Inn & Suites Hanes Mall is 7 mi (12-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on Jul 6, 2025 start from $63.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn & Suites Hanes Mall have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites Hanes Mall.

Does Quality Inn & Suites Hanes Mall offer free breakfast?

Quality Inn & Suites Hanes Mall offers free self-serve breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Quality Inn & Suites Hanes Mall?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites Hanes Mall?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Quality Inn & Suites Hanes Mall?

This hotel offers free self parking.

Does Quality Inn & Suites Hanes Mall have a pool?

Quality Inn & Suites Hanes Mall features a seasonal outdoor pool.

Does Quality Inn & Suites Hanes Mall have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites Hanes Mall to downtown Winston-Salem?

Quality Inn & Suites Hanes Mall is 3.4 mi away from Winston-Salem.

Quality Inn & Suites Hanes Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 268 out of 1002 reviews
Rating 8 - Good. 299 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 114 out of 1002 reviews
Rating 2 - Terrible. 154 out of 1002 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Darlene

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pull the covers back on one of the beds and there was a big pink stain on the sheets. That was very nasty.

2/10 Terrible

Nakeya Rachelle

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room I stayed in had roaches. The pictures on the site looked nothing like the site. The breakfast was pretty much nonexistent. Only good thing about it was the location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sending love to Thom

I have to give it to the staff. They made my stay so amazing. Definitely will go back
Stayed 3 nights in Mar 2025

2/10 Terrible

Stacy

Stayed 1 night in Mar 2025

8/10 Good

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Its all good
Stayed 2 nights in Mar 2025

10/10 Excellent

Je'Niquau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy comfort and convenience without the frills at their welcoming 3-star hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Traveled with group
This property is undergoing renovation and it could be quite nice...BUT ..the guests who are starying there are disrespectful and thriw bags of garbage all over. A comm8n area could be clean and an hour later its a wreck. The motel is dog friendly, but it appears that NO ONE pucks up after them. Every inch if grass has dog feces.. some if the staff are very nice and welcoming, but theres one person who is incredibly rude. The rooms are clean, quiet, and comfortable. Its conveniently located. It would be a 5 star experience if the people who stayed there were beat abd clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

B

Liked: Cleanliness, property conditions & facilities
Staff is always polite and respectful to the guests and overall it is a nice hotel to stay at considering it is not one of the “high end” hotels that some like myself can’t afford to stay at.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities

Older hotel clean

Please note anyone checking in must put down a $100.00 security deposit for regular room and $150.00 for suite at time of check in. Total surprise this was not mentioned any where prior to checking in. Our king size room was as pictured. Front desk personnel were friendly. Breakfast was typical.
Stayed 1 night in Feb 2025

2/10 Terrible

Kyle

Stayed 1 night in Feb 2025

8/10 Good

Yasmein

Stayed 7 nights in Jan 2025

8/10 Good

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kristy went beyond to make sure my stay was exceptional!! Very nice lady.
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Stayed 1 night in Feb 2025

2/10 Terrible

Steven

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

8/10 Good

Marcia

Liked: Staff & service
Disliked: Cleanliness
Room carpet, floor was dirty..
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
It was cheap as dirt but still underwhelmed
Stayed 1 night in Feb 2025

8/10 Good

Labranda

Traveled with family
Liked: Staff & service, property conditions & facilities
it was really quiet
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
The carpet was stained with blood, hair dryer did not work and shower would barely drain.
Stayed 2 nights in Jan 2025

6/10 Okay

Kayla

Stayed 2 nights in Jan 2025

8/10 Good

Jaquata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet property even though it is located in a busy area of the city
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Adequate lodging for the price
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A valued customer

The staff was friendly and worked quickly to resolve minor requests that I had for them. Site Manager Tom spoke to me several times and remembered my name which made me feel I was a valued customer. I am sure I will be back for another stay within a few months. I appreciate the service.
Stayed 3 nights in Jan 2025

8/10 Good

Kelly

Traveled with family
Liked: Staff & service

For one night, it’s okay.

It was okay for one night pop-over. Tub doesn’t drain well and it’s not the most comfortable but it was clean enough.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Stayed 9 nights in Dec 2024