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Residence Inn by Marriott Winston-Salem Hanes Mall

3.0 star property
Enjoy free breakfast at this 3-star Winston-Salem hotel

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Winston-Salem Hanes Mall

Business center
Fireplace
BBQ/picnic area
View from property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3885 Oxford Station Way, Winston-Salem, NC, 27103
  • Place, Bowlero Winston-Salem
    ‪20 min walk‬
  • Place, Hanes Mall
    ‪2 min drive‬
  • Place, Wilkes Regional
    ‪2 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, Multiple Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • Pet friendly
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The price is $112
Jan 24 - Jan 25
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About the neighborhood

Winston-Salem

In Winston-Salem .Within 2 miles (3 km) of this Winston-Salem hotel, you'll find Bowlero Winston-Salem and Hanes Mall. Adventure Landing Winston-Salem and Wilkes Regional are also within 3 miles (5 km).

What's nearby

  • Bowlero Winston-Salem - 20 min walk - 1.1 miles
  • Adventure Landing Winston-Salem - 2 min drive - 1.7 miles
  • Hanes Mall - 2 min drive - 1.9 miles
  • Wilkes Regional - 2 min drive - 1.9 miles
  • Wake Forest University - 9 min drive - 7.1 miles

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Panera Bread - ‬13 min walk
  • ‪Firebirds Wood Fired Grill - ‬5 min walk

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

Enjoy free breakfast at this 3-star Winston-Salem hotel
Residence Inn by Marriott Winston-Salem Hanes Mall offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 825 square feet (77 square meters) and includes conference space. The business-friendly Residence Inn by Marriott Winston-Salem Hanes Mall also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • 825 sq ft of conference space
  • 77 sq m of conference space
  • Built in 2017
  • Continental breakfast (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Residence Inn by Marriott Winston-Salem Hanes Mall offers 108 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

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Home2 Suites by Hilton Winston-Salem Hanes Mall
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 490 reviews
$122 nightly
The price is $138
Jan 24 - Jan 25
Total with taxes and fees
Home2 Suites by Hilton Winston-Salem Hanes Mall

Property amenities

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Mini golf
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Hanes Mall
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall
Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn Winston salem Hanes Mall
Residence Marriott Hanes Mall
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Hotel
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

How close is Residence Inn by Marriott Winston-Salem Hanes Mall to the airport?

Residence Inn by Marriott Winston-Salem Hanes Mall is 11 mi (15-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott Winston-Salem Hanes Mall?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Winston-Salem Hanes Mall on Feb 4, 2026 start from $116.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott Winston-Salem Hanes Mall have an airport shuttle?

Airport shuttle services are not available at Residence Inn by Marriott Winston-Salem Hanes Mall.

Does Residence Inn by Marriott Winston-Salem Hanes Mall offer free breakfast?

Residence Inn by Marriott Winston-Salem Hanes Mall offers free continental breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 9:30 AM.

Is there a casino at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, there is no casino at this hotel.

What time is check-in at Residence Inn by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 4 AM.

Is there free parking at Residence Inn by Marriott Winston-Salem Hanes Mall?

This hotel offers free self parking.

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a pool?

Residence Inn by Marriott Winston-Salem Hanes Mall features a seasonal outdoor pool.

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Winston-Salem Hanes Mall to downtown Winston-Salem?

Residence Inn by Marriott Winston-Salem Hanes Mall is 5.1 mi away from Winston-Salem.

Residence Inn by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 391 reviews
Rating 8 - Good. 66 out of 391 reviews
Rating 6 - Okay. 32 out of 391 reviews
Rating 4 - Poor. 18 out of 391 reviews
Rating 2 - Terrible. 22 out of 391 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert, Simpsonville

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to many restaurants & shops. Front desk staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and we really enjoyed a nice quiet night there.
Stayed 1 night in Oct 2025

8/10 Good

rochelle

my room couldve been cleaner
Stayed 2 nights in Oct 2025

10/10 Excellent

K'yana, Charlotte

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Angela

Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 2 nights in May 2025

6/10 Okay

Sarai

Liked: Property conditions & facilities
The employee that helped us with check-in did what he needed to do, but was not the dude to be working with people. No smiles, barely any manners or politeness. The woman who helped us check out was much more suited for the job. Eye contact, engagement and a smile goes a long way. The room was fine - the bathrooms and bedding were clean and tidy. The sitting area and kitchenette needed some extra attention. Kitchen floor was sticky, the sink had some build-up where sink meets counter, couple of the dishes were not cleaned entirely. Finally, there was some glass / metal shavings right outside our door which was leftover from a repair man. An associate came up and vacuumed the bits up and thankfully we caught it before our barefooted kids walked through it. The associate at checkout, mentioned earlier, gladly gave us a discount and apologized. We slept well, got cleaned up and had a safe place to stay, but felt we overpaid due to the lack of attention to cleanliness and safety.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
AC noisey
Stayed 1 night in Aug 2025

10/10 Excellent

Casey

Stayed 6 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Terrance

Stayed 2 nights in Jun 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop on the way to OIB

Really nice Hotel overall. Ladies in the breakfast kitchen were very friendly and kept everything stocked. Rooms were clean although a little mold in shower. Nice pool and area. We would stop there again
Stayed 1 night in Jun 2025

8/10 Good

Ellen H.W.

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Greg, Parma Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Traveled with family
Liked: Staff & service, room comfort

Great place to stay!

We love staying here. This time our room was not the cleanest, but we do appreciate the extra space in the suites that accommodates our family of 5. Staff is 10/10 and made up for any flaws in the room.
Stayed 2 nights in Apr 2025

2/10 Terrible

Larry

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel but double billing has left a very nasty taste in my mouth
Stayed 1 night in Mar 2025

10/10 Excellent

Morgan

Stayed 1 night in Feb 2025

10/10 Excellent

Brandy

Stayed 1 night in Feb 2025

10/10 Excellent

Starasia

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will return again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Parrish

Stayed 1 night in Nov 2024

10/10 Excellent

Winnie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at quite a few hotels these past 50 years that I have been away from Winston-Salem and my experience at this one was one of the best. You have a very friendly staff at the residence Inn I don’t remember the name of the lady that processed to be in, but she was excellent as well as Ashley in the dining area. I will be staying there from now on.
Stayed 5 nights in Nov 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay and would visit again.
Stayed 1 night in Oct 2024

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Justin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and look elswhere. I travel for work and this is the absolute worst property I have ever stayed in. The lock on the door died and I was locked out of my room for an hour. There are ants in the room. In two weeks they cleaned my room three times. The second and third times they took all the towels without leaving clean ones. They have never made the bed or changed the sheets. There is dust everywhere and they don't clean the rooms. The hotel has families living here. You're better off staying at any other hotel.
Stayed 9 nights in Aug 2024