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4.8 out of 5

"It was very nice however it upsets me that I am forced to type this descriptive instead of just eating the items listed. " More

By a verified traveler on Sun 21 Feb 2021

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Hotel Description

3-star aparthotel near Hanes Mall

In Winston-Salem

You'll find Hanes Mall and Novant Health Forsyth Medical Center within 3 miles (5 km) of this Winston-Salem aparthotel. Wake Forest University Baptist Medical Center and Truist Stadium are also within 6 miles (10 km).

Renovated in 2018

This aparthotel features an indoor pool and a 24-hour gym. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, a garden, and a snack bar/deli are also on offer.

Free wired Internet, kitchenettes

The 91 apartments feature well-equipped kitchenettes with refrigerators, microwaves, and dishwashers, as well as flat-screen TVs with first-run movies. Other amenities include free wired Internet, Tempur-Pedic beds, and sofa beds.

Studio, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$133* Per night/room Feb 6 - Feb 7

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 Queen Bed, Accessible (3x3 Transfer Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Winston-Salem Hanes Mall ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Home2 Suites by Hilton Winston-Salem Hanes Mall

Everyone (3) Couples (1) Family (2)
5 out of 5

Posted by on Jun 1, 2021

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5 out of 5
It was very nice however it upsets me that I am forced to type this descriptive instead of just eating the items listed.

Posted by on Feb 21, 2021

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Comment from Hotel Management

Mar 13, 2021 by The Home2 Team

Thank you for the outstanding review!

5 out of 5
Only downside was pool wasn't open and we had to use one at a nearby hotel

Posted by , from South Carolina on Feb 12, 2020

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4 out of 5
The room was very well laid out and comfortable. The kitchen small but very functional; we really liked having dishes available. The only issue was the bathroom door which accidentally locked in my husband in; it takes two good strong hands to open the lock. The help was great in preventing this from happening again.

Posted by on Sep 9, 2019

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5 out of 5
I liked that the hotel was pet friendly and every staff memeber we talked with was friendly and helpful. Our rooms were clean and spacious. Breakfast was easy and had many healthy options. We did have trouble with the room change we made. I contacted the hotel via email to make sure the 2 rooms we booked were on the same floor and I received confirmation this had happened, but when we checked in our rooms were on the second and the other on the fourth floor. Fortunately, the front desk person was very helpful and arranged it so we all On the same floor

Posted by on Jan 23, 2019

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Comment from Hotel Management

Jan 29, 2019 by gm

Dear Anonymous: I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Sincerely, Casandra Gonzalez General Manager Home2 Suites by Hilton

About the Home2 Suites by Hilton Winston-Salem Hanes Mall

Location 1010 Marriot Crossing Way, Winston-Salem, NC 27103

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Home2 Suites by Hilton Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Home2 Suites by Hilton Winston-Salem Hanes Mall also features barbecue grills, a garden, and a picnic area. Self parking is free. A complete renovation of Home2 Suites by Hilton Winston-Salem Hanes Mall was completed in 2018. This 3-star Winston-Salem aparthotel is smoke free.

  • 91 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Home2 Suites by Hilton Winston-Salem Hanes Mall offers 91 air-conditioned accommodations with safes and complimentary toiletries. Accommodations are furnished with queen sofa beds. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with first-run movies and Netflix. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with hydromassage showerheads. This Winston-Salem aparthotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room kitchenette
  • Tempur-Pedic beds
  • Pull-out sofa bed
  • Flat-screen television
  • Premium channels
  • First-run movies
  • Netflix
  • Refrigerator
  • Microwave
  • Dishwasher
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Weight limit: 40 lbs
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Hilton Winston-Salem Hanes Mall Aparthotel
  • Home2 Suites Hilton Hanes Mall Aparthotel
  • Home2 Suites Hilton Winston-Salem Hanes Mall
  • Home2 Suites Hilton Hanes Mall
  • 2 Suites Hilton Hanes Mall
  • Home2 Suites by Hilton Winston Salem Hanes Mall
  • Home2 Suites by Hilton Winston-Salem Hanes Mall Aparthotel
  • Home2 Suites by Hilton Winston-Salem Hanes Mall Winston-Salem

You should know

  • Pool access available from 9 AM to 10:00 PM.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.