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 Winston-Salem •1 Room
 Winston-Salem • 1 Room
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Embassy Suites Hotel Winston-Salem

3.5-star property
460 N Cherry St, Winston-Salem, NC 1-855-201-7819
3.4 out of 5
See all 18 travelocity Reviews

"Wonderful staff serving breakfast and happy hour. " More

By a verified traveler on Sun 12 Feb 2023

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Hotel Description

Enjoy free continental breakfast at this 3.5-star Winston-Salem hotel

In Winston-Salem

Your stay at this hotel will put you steps from Benton Convention Center and a 5-minute walk from Frank L. Horton Museum Center. Home Moravian Church and Old Salem are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the 24-hour gym and free perks like continental breakfast and WiFi in public areas. Self parking, a business center, and a coffee shop are also offered.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$112* Per night/room Jul 5 - Jul 6

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite 2 Queens, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive, One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Suite, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Hotel Winston-Salem ratings based on 18 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites Hotel Winston-Salem

Everyone (8) Couples (2) Family (4)
5 out of 5
Wonderful staff serving breakfast and happy hour.

Posted by , from New Holland on Feb 12, 2023

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1 out of 5
Arrived at 7:30 pm and was told my room was still not ready and that it would be another 2 hrs. With no reason given. Considering check in was at 3 it’s highly unbelievable.

Posted by on Jul 4, 2022

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5 out of 5
The staff was so friendly and helpful to us. They all made it worth the stay! We were missing a shower curtain and within minutes it was fixed and then another staff member came and double checked. The only downfall is the pool was closed, there wasn’t an on site restaurant as listed, there was no milk at breakfast, and the daily reception was limited. While an annoyance, the staff and their willingness to apologize, offer alternatives, and overall pleasant attitudes made it still a great stay! We will come back.

Posted by on Jun 24, 2022

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1 out of 5
No towels, no elevator service, no changing of sheets for the entire 6 night stay ... sharp letter to follow. It's a disgrace to the Hilton brand.

Posted by on May 19, 2022

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5 out of 5
I love the hotel. The staff was extremely nice and helpful. With a big thank you to Ms. Warren for her hospitality.

Posted by , from BROOKLYN on Feb 9, 2022

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5 out of 5

Posted by on Jul 28, 2021

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1 out of 5

Posted by on Jul 21, 2021

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5 out of 5
Very nice

Posted by on Jul 21, 2021

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2 out of 5
Needed to close the hotel until Construction is completed.

Posted by on Jul 21, 2021

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1 out of 5
There were no rooms And it was late I did not stay and I did not get my refund

Posted by , from Greenbelt on Sep 9, 2020

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About the Embassy Suites Hotel Winston-Salem

Location 460 N Cherry St, Winston-Salem, NC 27101

Property Features

Embassy Suites Hotel Winston-Salem offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 24000 square feet (2230 square meters) and includes conference space. Embassy Suites Hotel Winston-Salem also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee.

  • 1 building
  • 146 guestrooms or units
  • 10 levels
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 2005
  • Continental breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Hotel Winston-Salem offers 146 accommodations with MP3 docking stations and safes. Rooms open to balconies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Winston-Salem hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast. The hotel hosts a free manager's reception daily.

Grille Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Spa Services

  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Winston-Salem
  • Embassy Suites Winston-Salem
  • Embassy Suites Hotel Winston Salem
  • Embassy Suites Winston Salem
  • Embassy Suites Hotel Winston-Salem Hotel
  • Embassy Suites Hotel Winston-Salem Winston-Salem
  • Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.