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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

2.5 star property
Hotel near Hanes Mall in Winston-Salem

Choose dates to view prices

Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Relax by the pool surrounded by lush trees and a clear sky.
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪5 min walk‬
  • Novant Health Forsyth Medical Center
    ‪20 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪5 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • 691 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 303 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 691 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 303 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 303 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(26 reviews)
  • 304 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Winston-Salem

In shopping district.You'll be within half a mile (1 km) of Hanes Mall and 2 miles (3 km) of Novant Health Medical Park Hospital with a stay here. Novant Health Forsyth Medical Center and Wilkes Regional are also within 2 miles (3 km).

What's nearby

  • Hanes Mall - 5 min walk - 0.3 miles
  • Novant Health Forsyth Medical Center - 20 min walk - 1.1 miles
  • Wake Forest University Baptist Medical Center - 5 min drive - 3.6 miles
  • Benton Convention Center - 7 min drive - 5.1 miles
  • Wake Forest University - 12 min drive - 6.4 miles

Getting around

  • High Point Station - 26 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬19 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪Dave & Buster's - ‬17 min walk

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Hotel near Hanes Mall in Winston-Salem
Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Winston-Salem hotel is smoke free.

  • 127 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers 127 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,009 reviews
$95 nightly
The price is $107
Jul 17 - Jul 18
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Frequently asked questions

How close is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall to the airport?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall is 9 mi (13-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

How much does it cost to stay at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall on Jul 21, 2025 start from $93.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have an airport shuttle?

Airport shuttle services are not available at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offer free breakfast?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

No, there is no casino at this hotel.

What time is check-in at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a pool?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall features an outdoor pool. The pool is closed seasonally each year from September 22 to May 17.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a spa?

There are no spa services available at this hotel.

How close is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall to downtown Winston-Salem?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall is 4.1 mi away from Winston-Salem.

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 392 out of 612 reviews
Rating 8 - Good. 152 out of 612 reviews
Rating 6 - Okay. 44 out of 612 reviews
Rating 4 - Poor. 16 out of 612 reviews
Rating 2 - Terrible. 8 out of 612 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Reme was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nakya

Stayed 1 night in Apr 2025

10/10 Excellent

ALBERT

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tyrinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Vance C Mullis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, great breakfast

The hotel is aging but nice. There appears to be refurbishments happening. Great breakfast. My only complaint is that the parking spaces are too small.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Stayed 1 night in Feb 2025

4/10 Poor

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Bad

Well for starters, it would have been nice if they had informed us of the on going construction. I wouldn’t have stayed there had I known that. Second, we try to use the hotel gym when we travel. Because if construction, the gym was totally emptied out!! Also we notice our room sink had a leak too! Our room was still hot even after adjusting the thermostat. Just not a good stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast option.
Stayed 1 night in Jan 2025

10/10 Excellent

Rose

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, room was clean, shower was hot, and bed was comfortable. Close to a great coffee & wine shop - Melrose Coffee & Wine Lounge, lunch place - Yamas Mediterranean Street Food and dinner place - Thai Sawatdee.
Stayed 1 night in Jan 2025

6/10 Okay

Efrat, Conroe

Business traveler
Liked: Staff & service, amenities
The hotel management should have made sure to clear up the snow and ice from the parking lot to ensure your guests safety. Areas around the elevators were dirty. I know there were renovations but staff should clean around.
Stayed 2 nights in Jan 2025

6/10 Okay

Cayce

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was under construction, so there was noise on the floors above us and no fitness center
Stayed 3 nights in Jan 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall, the hotel was nice and the staff was super friendly! I didn’t notice a note that it was under renovations when I booked it. My family was happy it had a Fitness Room, but, it was closed and being renovated so we packed workout clothes for nothing. The water to our room was shut off 1 morning while my son was in the shower because of the renovations on another floor. He had to wait 30 minutes for the water to come back on - which was super inconvenient and affected our schedule for the day. You could also hear the renovation work from the other floors during the day so that was a bit noisy. I also didn’t know that rooms were only cleaned every other day at this property so I spent a lot of time getting fresh towels, tissue boxes and toilet paper from the front desk:(. Would I stay there again? Only once the renovations are done.
Stayed 5 nights in Dec 2024

10/10 Excellent

Thierno, Winston Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Mary

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs major renovations.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mary

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Don’t bother staying here.

Three of the five floors are being renovated. No big deal. They put us on a the 5th floor and the constant noise was awful. There was a knocking noise the entire time we were there. The hotel was practically empty. Why were we put on the 5th floor with the room next to us having the bathroom demoed? Oh and the two rooms across from us too. When checking in, she explained there were renovations and named the floors. Then put us on one of the floors she named. I asked to be moved before we were done checking in and she said no just let her know if it’s too noisy and they could look into it! Ridiculous. We were there for two nights. We left at 2:00 am on night two and drove home for seven hours through the mountains, back to Cincy, rather than stay another night here tossing and turning. I didn’t bother telling the front counter when we checked out this morning. And they didn’t even ask how our stay was. They probably guessed since we were leaving at 2am. I also didn’t plan on leaving a review but they sent a request email so there’s that.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by the mall so there's not shortage of shopping and dining options.
Stayed 1 night in Dec 2024

10/10 Excellent

LaTanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older property. They are in the process of renovations. It does not effect the stay.
Stayed 1 night in Dec 2024

8/10 Good

Cathy

The staff was friendly and helpful. Breakfast options were nice. The bathroom could use an update.
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great
Stayed 1 night in Oct 2024

2/10 Terrible

Kim

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024