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4.0 out of 5

"This Fairfield seems to be either new or remodeled. Overall hotel and room was very clean. The breakfast was fairly good in comparison to many other p ... " More

By a verified traveler on Sat 17 Feb 2018

Hotel Description

Hotel near Hanes Mall in Winston-Salem

In shopping district

You'll find Hanes Mall and Wilkes Regional within 2 miles (3 km) of this hotel. Old Salem and Wake Forest University Baptist Medical Center are also within 6 miles (10 km).

Renovated in 2016

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free continental breakfast each morning.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 101 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Everyone (2)
5 out of 5

Great place to stay in Winston-Salem

Pros: Clean and the staff was very friendly.
Location: The hotel is very close to numerous restaurants and the Haines Mall. Easy access to the highway.
This Fairfield seems to be either new or remodeled. Overall hotel and room was very clean. The breakfast was fairly good in comparison to many other places we have stayed at in the past. Good value for the area too. The bed was very comfortable; much better than many of the other local places. Worth the stay.

Posted by , from Alabama on Feb 17, 2018

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Comment from Hotel Management

Feb 18, 2018 by Rebecca R

Thank you Ray for the five star review! We hope to see you again soon!

5 out of 5

Nice hotel in Winston-Salem.

Pros: I liked the bathroom, bed, cleanliness, and hotel staff.
Cons: I think the rugs need updating.
Location: The location is right off the highway, Hanes Mall, close to downtown Winston-Salem and the University of NC.
The room and hotel experience was excellent. The bathroom very nice, bed comfortable and clean. I recommend this hotel if you are looking for convenience - right off the highway and a quiet, comfortable stay.

Posted by , from Washington, DC on Apr 11, 2016

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Comment from Hotel Management

Apr 16, 2016 by Rebecca R.

Dear Michele, Thank you for the five star rating of our hotel. We are happy that you had an excellent stay, and enjoyed our great location in Winston-Salem.

4 out of 5

Winston Salem stay

Everyone was really nice at front desk. I asked for a roll out bed and it was at my door before I could even get my stuff out of the car. Nice clean hotel. Breakfast was okay for adults, but the children wanted something hot like pancakes. Bojangles is around the corner so that worked out well. Would stay here again.

Posted by on Nov 2, 2010

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1 out of 5

Great and less expensivÉ

We were skeptical, given the lower price. Great location, very clean hotel and room. Nice, portable breakfast, with yogurt, muffins, cereals. I would definitely book a room in this hotel in the future.

Posted by on Jul 17, 2010

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5 out of 5

The Best of the Best

My husband has spent many nights in baptist hospital- so i have spent many nights in this hotel. The staff is friendly, rooms are clean, and they will do whatever it takes to make you feel secure and safe. I have brought my 5 and 7 year old with me and they love it here. By now everyone knows me by name. I wouldnt go anywhere else..... they feel like an extended family.

Posted by on Nov 10, 2008

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4 out of 5

Good Hotel

This hotel was good, however there was nothing special about it. It was just okay. There was nothing wrong with it, but nothing stood out to make it the best hotel ever. The hotel was overall boring, but it was clean and the employees were friendly. Great for the money, only $65 a night.

Posted by on May 24, 2008

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4 out of 5

My pleasurable stay in Winston-Salem

This hotel is very convienant to the Malls and many other areas of interest. The rooms are very clean. The breakfast was very nice. This is a nice hotel for the money. I will stay here again.

Posted by on Apr 24, 2006

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About the Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Location 1680 Westbrook Plaza Dr, Winston-Salem, NC 27103

Property Features

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. A complete renovation of Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall was completed in June 2016. This Winston-Salem hotel is smoke free.

  • 101 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Piedmont Triad Intl. Airport (GSO) (44.8 km / 27.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers 101 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Winston-Salem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
  • Fairfield Inn Marriott Winston-Salem Hanes Mall
  • Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
  • Fairfield Inn Marriott Hanes Mall Hotel
  • Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
  • Fairfield Inn Marriott Winston-Salem Hanes Mall
  • Fairfield Inn Marriott Hanes Mall Hotel
  • Fairfield Inn Marriott Hanes Mall
  • Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
  • Fairfield Marriott Hanes Mall

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.