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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

2.5 star property
Enjoy the free WiFi at this Winston-Salem hotel

Choose dates to view prices

Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Lobby lounge
Exterior
Fitness facility
Suite, 1 Bedroom (Hearing Accessible) | Premium bedding, in-room safe, desk, iron/ironing board
Seasonal outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪5 min walk‬
  • Place, Novant Health Medical Park Hospital
    ‪19 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪20 min walk‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪27 min drive‬

Room options

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Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,001 reviews
$95 nightly
The price is $107
Feb 12 - Feb 13
Total with taxes and fees
Comfort Suites Hanes Mall

About the neighborhood

Winston-Salem

In shopping district.Your stay at this Winston-Salem hotel places you within a 10-minute walk of Hanes Mall and Adventure Landing Winston-Salem. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 2 miles (3 km).

What's nearby

  • Hanes Mall - 5 min walk - 0.3 miles
  • Adventure Landing Winston-Salem - 6 min walk - 0.4 miles
  • Wilkes Regional - 16 min walk - 0.9 miles
  • Novant Health Medical Park Hospital - 19 min walk - 1.1 miles
  • Novant Health Forsyth Medical Center - 20 min walk - 1.1 miles

Getting around

  • High Point Station - 26 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪The Cookie House - ‬11 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪Olive Garden - ‬7 min walk

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Enjoy the free WiFi at this Winston-Salem hotel
Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. A complete renovation of Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall was completed in May 2025.

This Winston-Salem hotel is smoke free.

  • 127 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers 127 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Springhill Suites by Marriott Winston-Salem Hanes Mall
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
$107 nightly
The price is $121
Jan 26 - Jan 27
Total with taxes and fees
Springhill Suites by Marriott Winston-Salem Hanes Mall

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (surcharge)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Grab bar in bathtub
  • Handrails in stairways (43 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open May 24 and close September 07.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Frequently asked questions

How close is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall to the airport?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall is 9 mi (13-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have an airport shuttle?

Airport shuttle services are not available at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offer free breakfast?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

No, there is no casino at this hotel.

What time is check-in at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a pool?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall features a seasonal outdoor pool. The pool is closed seasonally each year from September 22 to May 17.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a spa?

There are no spa services available at this hotel.

How close is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall to downtown Winston-Salem?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall is 4.1 mi away from Winston-Salem.

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 429 out of 669 reviews
Rating 8 - Good. 165 out of 669 reviews
Rating 6 - Okay. 48 out of 669 reviews
Rating 4 - Poor. 19 out of 669 reviews
Rating 2 - Terrible. 8 out of 669 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Ruth, Brooklyn Park

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Raymond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay! Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tamara, West Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Cindy

Stayed 2 nights in Oct 2025

10/10 Excellent

Kay

Traveled with partner
Liked: Amenities
What a nice girl checking me in! Great!
Stayed 1 night in Oct 2025

6/10 Okay

Jonnie

Traveled with family
Disliked: Property conditions & facilities, room comfort
Noisy HVAC, sheets were made of sandpaper.
Stayed 2 nights in Sep 2025

8/10 Good

Jordanne

Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 2 nights in Sep 2025

10/10 Excellent

Cheryl

Twas fine.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vary convenient up to date
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff was friendly- especially Jeanette in the dining room! Beds are super comfy with lots of pillow options. Bathrooms are well appointed and clean.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dan

Stayed 1 night in Aug 2025

6/10 Okay

William A Giddeons

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Kelly

Liked: Staff & service, amenities
Disliked: Cleanliness
Good value, kind reception staff. Room condition was disappointing. Broken / torn desk chair, stained carpet, and then there is The Hair on the towel. Yes, that one. Gross. Basic breakfast, no gluten free bread options. One restaurant next door but otherwise unwalkable for anything else.
Stayed 3 nights in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were wonderful. They were so friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. Capable and friendly.
Stayed 1 night in Aug 2025

8/10 Good

Elsbeth

Stayed 3 nights in May 2025

8/10 Good

Arunthathi

Stayed 2 nights in Aug 2025

10/10 Excellent

Arunthathi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff with whom we had contact were exceptional in their kindness, sense of humor, and willingness to be helpful.
Stayed 1 night in Jun 2025