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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
Enjoy free breakfast at this 3-star Winston-Salem hotel

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Lobby
Exterior
Meeting facility
42-inch LCD TV with cable channels, TV, Netflix
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪1 min drive‬
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Place, Wilkes Regional
    ‪2 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(64 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

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Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Comfort Suites Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
$95 nightly
The price is $107
Dec 29 - Dec 30
Total with taxes and fees
Comfort Suites Hanes Mall

About the neighborhood

Winston-Salem

In Winston-Salem .Within 2 miles (3 km) of this Winston-Salem hotel, you'll find Hanes Mall and Adventure Landing Winston-Salem. Bowlero Winston-Salem and Wilkes Regional are also within 2 miles (3 km).

What's nearby

  • Adventure Landing Winston-Salem - 1 min drive - 1.3 miles
  • Hanes Mall - 1 min drive - 1.5 miles
  • Bowlero Winston-Salem - 2 min drive - 1.3 miles
  • Wilkes Regional - 2 min drive - 1.5 miles
  • Wake Forest University - 9 min drive - 7.5 miles

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 82 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Village Tavern - ‬19 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

Enjoy free breakfast at this 3-star Winston-Salem hotel
Springhill Suites by Marriott Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. The business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 95 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Free continental breakfast
Hampton Inn Winston-Salem Hanes Mall
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,004 reviews
$106 nightly
The price is $120
Jan 4 - Jan 5, 2026
Total with taxes and fees
Hampton Inn Winston-Salem Hanes Mall

Property amenities

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Frequently asked questions

How close is Springhill Suites by Marriott Winston-Salem Hanes Mall to the airport?

Springhill Suites by Marriott Winston-Salem Hanes Mall is 9.9 mi (14-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have an airport shuttle?

Airport shuttle services are not available at Springhill Suites by Marriott Winston-Salem Hanes Mall.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall offer free breakfast?

Springhill Suites by Marriott Winston-Salem Hanes Mall offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Springhill Suites by Marriott Winston-Salem Hanes Mall?

No, there is no casino at this hotel.

What time is check-in at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Check-in begins at 3:00 PM.

Is there free parking at Springhill Suites by Marriott Winston-Salem Hanes Mall?

This hotel offers free self parking.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a pool?

Springhill Suites by Marriott Winston-Salem Hanes Mall features an indoor pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a spa?

There are no spa services available at this hotel.

How close is Springhill Suites by Marriott Winston-Salem Hanes Mall to downtown Winston-Salem?

Springhill Suites by Marriott Winston-Salem Hanes Mall is 4.9 mi away from Winston-Salem.

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Traveled with partner
Near Hanes mall, across from Target and near many stores. Staff friendly. We stayed their last minute due to unforeseen circumstances and check in was easy despite last minute nature. Breakfast is pretty decent looking- nice options, though we didn’t use this due to other plans already made. Public spaces are nice and lovely pine trees outside of room window. Hotel quiet even though the room doors are quite heavy and kind of slam shut. We stayed in room 321. It smelled moldy and the smell was from the AC. Due to last minute nature of stay, and full hotel, we didn’t even bother trying to get it solved but let management know afterward. They need to clean this room’s AC unit. Also, I think the hotel may have the thermostats set to not run in the night? Or maybe just our room really was having issues. Bed was a bit soft but room was easily darkened and we were tired, so slept well.
Stayed 2 nights in Sep 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , spacious , free spring water , friendly and helpful staff and reasonably priced
Stayed 2 nights in Sep 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and mostly quiet. The mall is nearby with lots of dining around. Room was clean with no signs of bed bugs. Kind and helpful service from staff.
Stayed 4 nights in Sep 2025

8/10 Good

Ann

Stayed 2 nights in Aug 2025

10/10 Excellent

Anne

Business traveler
Liked: Amenities
Like every Springhill suites I’ve stayed at, this one was wonderful. Clean, open design, excellent breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

David, Lenoir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has under gone a recent renovation. The lobby is still being finished but the staff continued to be very efficient. The property appeared to be safe and well cared for on the exterior and interior of the facility. I enjoyed the indoor pool and exercise room. Morning breakfast was a typical offering of motels but was very fresh and well protected from contamination. Rooms were clean, quiet, spacious and very comfortable. A wonderful two night stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Demetries

Stayed 1 night in Sep 2025

6/10 Okay

Latonia, APO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Newly renovated.
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GM Phillip was very attentive.
Stayed 1 night in Sep 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Shana

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Traveled with family
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Valeria

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was under construction but even still they had great staff and customer service. Rooms were clean and spacious. My family felt comfortable especially with traveling with a pet. Would definitely stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

David

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good experience overall. However, the blackout curtain control went out twice and the phone in the room didn't work.
Stayed 7 nights in Aug 2025

10/10 Excellent

hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Bedford

Traveled with family
The front desk issued a key to our room while we were in room. Someone opened our door. Luckily we had the security latch on. Front desk was not vey concerned. Hotel is being remodeled. Wish we knew. We have stayed once before but never again
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Stayed 1 night in Jul 2025

8/10 Good

Jane

Stayed 1 night in Jul 2025

10/10 Excellent

Samuel, Lumberton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. Multiple dining options within walking. King bed was comfortable. Will be back soon.
Stayed 1 night in Jul 2025

2/10 Terrible

Jimmie

Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
It’s def one of the smaller rooms we ever stayed at. Super small bathroom area- it was cramped in there . Terrible smell in the toilet/ shower area. The bacon at breakfast was everything but crispy. Breakfast just didn’t look very appealing. Even the kids skipped it. The room was clean. And staff was friendly
Stayed 1 night in Jul 2025