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Courtyard by Marriott Winston-Salem University

3-star property
3111 University Pkwy, Winston-Salem, NC 1-855-201-7819

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3.9 out of 5
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See all 8 Travelocity Reviews

"Stayed here for a show at BB&T field. 5 minute walk. Perfect locatin " More

By a verified traveler on Mon 14 Aug 2017

Points Of Interest

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Hotel Description

3-star hotel near Wake Forest University

In historical district

Within 3 miles (5 km) of this hotel, you'll find Wake Forest University and Benton Convention Center. Lawrence Joel Veterans Memorial Coliseum and Truist Field are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Smart TVs, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 123 guestrooms also offer premium bedding and Smart TVs with cable channels. Other amenities include Netflix, free newspapers, and hair dryers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$80* Per night/room Mar 7 - Mar 8

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Courtyard by Marriott Winston-Salem University ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott Winston-Salem University

Everyone (2) Family (1)
4 out of 5

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 9, 2019 by Courtyard

Thank you for leaving a review.

2 out of 5
Rooms were terribly moldy/musty smelling, so much so that we were all have respiratory issues! Had to change room three times to find one that we could “stand”. Woke up the next morning with burning throats, tightness in chests, watery eyes and runny noses. No ventilation in bathrooms. Refrigerator did not work, maintenance came and got it running. Outdated carpets and old, chipped up, damaged furniture. Front desk has little to say beyond, “I don’t know what to tell you. We’ve never had anyone complain about this issue before.”

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 5, 2019 by Courtyard

Valued Guest, Thank you for staying at the Courtyard. I am sorry that you did not enjoy your stay with us and that you were not well. We will be renovated this year. Be aware that our guest rooms do contain feather bedding. Guest may also request rooms with minimal cleaning supplies used in the cleaning process. I have no information about your reservation or the room which you stayed. Again, I sincerely apologize that you did not have a rewarding stay with us.

4 out of 5

Clean, friendly and convenient

Stayed here for a show at BB&T field. 5 minute walk. Perfect locatin

Posted by on Aug 14, 2017

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Comment from Hotel Management

Aug 21, 2017 by Courtyard

Thank you for leaving feedback.

5 out of 5

This hotel allowed us a comfy nights sleep!

Pros: Close restaurants, Free Internet, Quiet
We just traveled from Arizona across seven states in 3 1/2 days. This was our last hotel stop before home. It was definitely save the best for last. The front desk guy was very polite and helpful with directions for a drugstore and gas station. The hot tub is 24 hours and the jets hit higher on your back than most! Fantastic! Rooms pretty and make you feel at home. Exactly what we needed!

Posted by , from Greenville, NC on Jun 16, 2012

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3 out of 5

i was impressed with the staff.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, exercise equipment/room outstanding, oatmeal the best!!
I was dieappointed with one issue in my room. The tolet/shower room was very very small. Housekeeping replace the tolet paper on the front holder. Then it was in the way when I sat down on the tolet. Very poor design!

Posted by , from SC on Apr 20, 2012

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4 out of 5

The hotel staff were very helpful and friendly.

Pros: Free Internet, close to wake forest university, friendly staff
Cons: breakfast is an additional cost.
If you are visiting Wake Forest University this is the most convenient hotel you will find. The rooms are nothing fancy but adequate and clean. Every person I came across that worked at the hotel was friendly, smiling, nice and helpful.

Posted by , from Colorado on Apr 12, 2011

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4 out of 5

So convenient to Wake Forest football stadium.

Staff was friendly. Great location, espcially if going to Wake Forest football games. Can easily walk to stadium.

Posted by , from Athens, GA on Feb 8, 2011

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5 out of 5

Very Nice Hotel

I arrived after 9 pm after a length drive. I was greeted by the nicest front desk clerk. He realized that I was exhausted and immediately recommended a place for dinner. He told me he would unload my car while I freshened up in the ladies' room. Then the following day, I asked for a late check out time and was given as much time as I needed without further charge. All of the desk clerks were very nice and helpful, giving great suggestions about restaurants and how to get around the town and college campus. The room was very clean and comfortable. I was a little unsure because of it being so close to the campus, but it was nice. I would stay there again without hesitation. My only wish was that there were Coca-Cola products instead of Pepsi products in the little area where you purchase foodstuffs next to the front desk.

Posted by on Aug 29, 2010

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About the Courtyard by Marriott Winston-Salem University

Location 3111 University Pkwy, Winston-Salem, NC 27105

Property Features

Courtyard by Marriott Winston-Salem University offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Courtyard by Marriott Winston-Salem University also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Winston-Salem hotel is smoke free.

  • 123 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Piedmont Triad Intl. Airport (GSO) (42.4 km / 26.3 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Winston-Salem University offers 123 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 42-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Courtyard by Marriott Winston-Salem University has a restaurant on site.

Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott University Hotel Winston-Salem
  • Courtyard Marriott University Winston-Salem
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  • Courtyard Marriott Winston-Salem University
  • Courtyard University Winston-Salem
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  • Marriott Winston-Salem Courtyard
  • Winston-Salem Courtyard Marriott
  • Winston-Salem Marriott Courtyard
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  • Courtyard Marriott Winston-Salem University
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  • Courtyard by Marriott Winston Salem University
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  • Courtyard Marriott University Hotel

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.