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"Great parking, breakfast,clean,great staff just a really good experience " More

By a verified traveler on Sun 16 Feb 2020

Hotel Description

3-star hotel near Greenbrier Mall

In shopping district

A stay at this Greenbrier East hotel places you within 9 miles (15 km) of The Battle of Great Bridge Site and 12 miles (20 km) of Virginia Zoo. Virginia Aquarium and Marine Science Center and Virginia Beach Boardwalk are also within 20 miles (32 km).

Renovated in 2018

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, sofa beds

The 132 soundproofed guestrooms offer free WiFi and free wired Internet, as well as sofa beds. LCD TVs come with cable channels, and other amenities include sitting areas and microwaves.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$130* Per night/room Jun 20 - Jun 21

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

SpringHill Suites by Marriott Chesapeake Greenbrier ratings based on 11 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Chesapeake Greenbrier

Everyone (7) Couples (1) Family (2)
3 out of 5

Posted by on Aug 4, 2020

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1 out of 5

Posted by on Jul 5, 2020

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1 out of 5
Nothing abou was unique poor room floor had hair everywhere look lik dog hair shedded everywhere too many crazy made up rules they was missing way to much stuff to be the Marriott I wouldn’t come there anymore lites was not working in the bathroom tv wasn’t working properly ac was not working properly it was way too many problems never again

Posted by , from Chesapeake va greenbrier on Feb 23, 2020

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5 out of 5
Great parking, breakfast,clean,great staff just a really good experience

Posted by , from Richmond on Feb 16, 2020

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5 out of 5
Nice place to stay really clean breakfast bar was real nice

Posted by on Nov 10, 2019

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4 out of 5

Posted by on Sep 2, 2019

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2 out of 5

Posted by on Jul 21, 2019

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2 out of 5
Rooms are great, but the service is awful. Front desk was very helpful, but majority of the cleaning staff is extremely rude. My son was fussed at in the pool for jumping, there is only a sign that says no diving. Then when we went to the pool in the am, the lady that delivered the towels was very rude to my son. He was getting in the pool and she said to him, in a very nasty tone that he needed to wait to get into the pool because he was going to get her wet. He was walking into the pool!! Not happy with this stay. We will not be back.

Posted by on Apr 14, 2019

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2 out of 5

Not any more

Pros: The building and rooms, when clean and in working order, are nice. The breakfast is good. Mostly, the staff is friendly and helpful.
Cons: See above
Location: The location is convenient. It's close to the highway, mall, and restaurants. There is plenty to do in the 7 cities.
My wife and I travel to this area about 6 times a year or so. We have stayed in many hotels in the area and have stayed here at the Springhill suites at least 2 times before. Something seems to have caused it to go downhill. First we found an empty beer can in the room, some other trash and a partially eaten mint stuck to the desk. Secondly, one elevator was out of service for our whole stay. As a former hotel engineer myself, I understand that things happen sometimes but with a busy, 5 floor hotel one elevator is very, very slow. This should have been fixed within 24 hours in my opinion. Next, the pool was supposed to open at 7 am(actually it says 6am on the placard next to the door. My 4 year old was very excited about the pool and as we are early risers and away from the hotel from about 9am-9pm, 7-9 was when we could use it and were unable to both mornings. Apparently they choose not to start cleaning it until about 8am so it would not be suitable for use for a couple of hours after that. On the second day they directed us to the next hotel over to use their pool which we did even though the water looked fairly murky there. It seems pretty simple that if you put the chemicals in after the pool closes at night, then it would be ready in the morning. Finally, we had mixed results with the staff most of whom were very friendly and helpful but the person that my wife talked to about the pool was rude to her.

Posted by , from Baltimore on Mar 3, 2017

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5 out of 5

Great hotel. ..worth the price

I enjoyed everything about this hotel from the staff to the location

Posted by on Nov 30, 2015

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About the SpringHill Suites by Marriott Chesapeake Greenbrier

Location 1446 Crossways Blvd, Chesapeake, VA 23320

Property Features

SpringHill Suites by Marriott Chesapeake Greenbrier offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. Event space at this hotel measures 3130 square feet (291 square meters) and includes conference space. The business-friendly SpringHill Suites by Marriott Chesapeake Greenbrier also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available. A complete renovation of SpringHill Suites by Marriott Chesapeake Greenbrier was completed in December 2018. This 3-star Chesapeake hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 5 levels
  • 3130 sq ft of conference space
  • 291 sq m of conference space
  • Built in 2008
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Norfolk Intl. Airport (ORF) (19.5 km / 12.1 mi)
  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Chesapeake Greenbrier offers 132 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 6
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Chesapeake Greenbrier
  • Springhill Suites Chesapeake
  • Springhill Suites Chesapeake Greenbrier
  • Springhill Suites Greenbrier
  • Springhill Suites Greenbrier Chesapeake
  • Springhill Suites Marriott Chesapeake Greenbrier
  • Springhill Suites Marriott Greenbrier
  • Springhill Suites Marriott Greenbrier Hotel
  • Springhill Suites Marriott Greenbrier Hotel Chesapeake
  • Springhill Suites Chesapeake Greenbrier Hotel
  • Springhill Suites Greenbrier Hotel
  • Springhill Suites by Marriott Chesapeake Greenbrier
  • Springhill Suites Marriott Chesapeake Greenbrier Hotel
  • SpringHill Suites by Marriott Chesapeake Greenbrier Hotel
  • SpringHill Suites by Marriott Chesapeake Greenbrier Chesapeake

You should know

  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.