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4.1 out of 5

"We had a great stay, very clean and friendly. Highly recommend. " More

By a verified traveler on Sat 05 Sep 2020

Hotel Description

Hotel near Greenbrier Mall in Chesapeake

City center stay

Your stay at this Greenbrier East hotel places you within 3 miles (5 km) of Greenbrier Mall and Chesapeake Conference Center. Oak Grove Lake Park and Chesapeake City Park are also within 3 miles (5 km).

Round-the-clock service

This hotel features a garden, laundry facilities, and free self parking. Traveling on business? Take advantage of the express check-out and WiFi in public areas. A lobby fireplace, a computer station, and dry cleaning are also on offer.

Free wired Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 124 guestrooms also offer free wired Internet and flat-screen TVs with cable channels. WiFi, microwaves, and coffee/tea makers are also available.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$76* Per night/room Nov 3 - Nov 4

Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Suites Chesapeake - Norfolk ratings based on 23 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Chesapeake - Norfolk

Everyone (8) Couples (1) Family (5)
5 out of 5
We had a great stay, very clean and friendly. Highly recommend.

Posted by , from Virginia Beach on Sep 5, 2020

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Comment from Hotel Management

Sep 5, 2020 by Abby ; Comfort Suites Front Desk PM Supervisor

Hello, and thank you for taking the time to complete our online feedback survey regarding your most recent stay with us here at Comfort Suites. All of us here at the property are delighted to hear that your stay was a 5 out of 5! We take your feedback and any information provided seriously and are glad to hear that you had a pleasant, enjoyable, and overall positive and satisfactory experience. We hope to see you again!

5 out of 5
We have been there on an off for about 8 weeks in the last 3 months. we love everything about this place. That's why we keep coming back. Will highly recommend to anyone coming into the area.

Posted by , from Dundalk, Md. on Feb 12, 2020

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Comment from Hotel Management

Apr 9, 2020 by Bianca

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate the positive feedback and hope you choose to stay with us again!

4 out of 5
Location, very quiet , clean room, excellent shower

Posted by on Nov 26, 2019

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5 out of 5
It was clean and the staff was helpful. Was a nice place to stay

Posted by on Nov 14, 2019

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4 out of 5
Large room and great layout. Loved the new shower. The staff was very good at keeping the continental breakfast stocked and cleaned.

Posted by on Sep 1, 2019

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3 out of 5
Hotel room was clean, bed was comfortable and staff was great. Only downsides: the walls are very thin so we could hear conversations in the hallway and in the room next to us, and our room was facing the highway, so we could always hear traffic.

Posted by on Apr 4, 2018

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5 out of 5
It was really nice I would recommend to anyone. It was legit

Posted by , from R on Sep 8, 2017

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5 out of 5

Clean, convenient, and cost effective.

Staff is friendly., considerate, and accommodating. I appreciate the pleasantness of the atmosphere. You can relax.

Posted by , from Farmville, VA on Apr 13, 2017

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4 out of 5

Quite a satisfying experience.

Location: The location was easy to get to and there are many shopping centers and restaurants in walking distance, but drive for more choices.
The hotel entrance, parking, yard and lobby, were convenient, clean, and nicely decorated.Check-in was quick, the room level and parking were well suited to my personal needs. The room decor gave it a welcoming atmosphere. Very comfortable accommodations. Spacious bathroom, with level shower stall with seat. Comfortable couch, flat screen tv, and LOADS of outlets for accessories, outlets on the end tables, unique, convenient idea. The bed was very comfortable and the air/heat unit was clean, easy to use and worked well. Draw backs; needs lighting in the cooking area; sound proofing, but neither of these things took away from the overall experience. The dining area was kept clean and the choices of hot and cold food was nourishing and delicious. I enjoyed my stay at this hotel and I would stay again and recommend it.

Posted by , from farmville va on Sep 20, 2016

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4 out of 5
Pros: Breakfast before we continued on our journey
My experience with Travelocity was very pleasurable. We needed a one night stay before we reached our final destination. I would definitely use them again.

Posted by on Oct 1, 2015

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About the Comfort Suites Chesapeake - Norfolk

Location 1550 Crossways Blvd, Chesapeake, VA 23320

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Chesapeake - Norfolk offers its guests barbecue grills, gift shops/newsstands, and a garden. Event space at this hotel measures 450 square feet (42 square meters) and includes a meeting room. A computer station is on site and wired Internet is free in public spaces. The business-friendly Comfort Suites Chesapeake - Norfolk also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis. This Chesapeake hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 3 levels
  • 450 sq ft of conference space
  • 42 sq m of conference space
  • Built in 1989
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: WiFi (surcharge) , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Newport News - Williamsburg Intl. Airport (PHF) (59.3 km / 36.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Chesapeake - Norfolk offers 124 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 9:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Chesapeake
  • Comfort Suites Hotel Chesapeake
  • Comfort Hotel Chesapeake
  • Comfort Suites Chesapeake Hotel
  • Chesapeake Comfort Suites
  • Comfort Suites Chesapeake - Norfolk Hotel
  • Comfort Suites Chesapeake - Norfolk Chesapeake
  • Comfort Suites Chesapeake - Norfolk Hotel Chesapeake

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.