5.0 out of 5

This 5-star hotel is close to Grand Central Terminal and Chrysler Building.

With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, steps from St. Patrick's Cathedral and minutes from Rockefeller Center.

Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 42-inch plasma televisions with cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Satisfy your appetite at the hotel's restaurant, which serves breakfast and lunch, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 5 bars/lounges.

Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services.

Property Features

The Towers at Lotte New York Palace offers its guests a full-service spa and a health club. You can unwind with a drink at one of the 5 bars/lounges. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Spa services, multilingual staff, and a garden are also featured at the luxury The Towers at Lotte New York Palace. Parking is available for a fee.

  • 176 guestrooms or units
  • 5 bars or lounges
  • 20 conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Garden
  • Newspapers for purchase

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Microwave (on request)  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Valet parking (surcharge)

Room Amenities

The Towers at Lotte New York Palace offers 176 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave available
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Things to Do

Recreational amenities at the hotel include a health club.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 2 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are available.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

Hotel Name

  • Towers New York Palace
  • Towers Palace
  • Towers Palace Hotel
  • Towers Palace Hotel New York
  • Towers Lotte New York Palace Hotel
  • Towers Lotte Palace Hotel
  • Towers Lotte New York Palace
  • Towers Lotte Palace