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The Towers at Lotte New York Palace

5.0 star property
Family-friendly 5-star hotel near Lincoln Center

Choose dates to view prices

Photo gallery for The Towers at Lotte New York Palace

Courtyard
Property video
A bar area with a long counter, multiple stools, and a decorative vase.
A hotel room with a large bed, two armchairs, a TV, a small table with a vase, and a view of a cityscape through the window.
The Champagne Suite | Living area | 42-inch plasma TV with cable channels, TV, video-game console

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
455 Madison Avenue, New York, NY, 10022
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪2 min walk‬
  • Place, St. Patrick's Cathedral
    ‪2 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪45 min drive‬

Room options

View all photos for Towers Executive Suite with King Bed

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

Towers Executive Suite with King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Towers Room with Two Queen Beds

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

Luxury Towers Room with Two Queen Beds

10.0 out of 10
Exceptional
(16 reviews)
  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Towers Room with One King Bed

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

Luxury Towers Room with One King Bed

7.6 out of 10
Good
(9 reviews)
  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Towers Corner Suite

A spacious living room with a large TV, comfortable seating, and a city view.

Towers Corner Suite

  • City view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Towers One Bedroom Suite with King Bed

42-inch plasma TV with cable channels, TV, video-game console

Towers One Bedroom Suite with King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1065 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Towers Skyview Suite

In-room dining

Towers Skyview Suite

  • City view
  • 2500 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Hastens Ultimate Sleep Suite

Hastens Ultimate Sleep Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Hastens Ultimate Sleep Suite

  • City view
  • 2500 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Tower Royal Suite

Tower Royal Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Tower Royal Suite

  • City view
  • 3600 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for The Champagne Suite

The Champagne Suite | Living area | 42-inch plasma TV with cable channels, TV, video-game console

The Champagne Suite

  • City view
  • 5000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Accessible Towers Executive Suite with King Bed

A hotel room with a large bed, a TV on a wooden cabinet, a window with a city view, and a bench.

Accessible Towers Executive Suite with King Bed

  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Accessible Luxury Towers Room with Two Queen Beds

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

Accessible Luxury Towers Room with Two Queen Beds

  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Accessible Luxury Towers Room with One King Bed

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

Accessible Luxury Towers Room with One King Bed

  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Corner (Towers)

A spacious living room with a large TV, comfortable seating, and a city view.

Suite, 2 Bedrooms, Corner (Towers)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1675 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

View all photos for Towers Corner Suite with Pantry

A spacious living room with a large TV, comfortable seating, and a city view.

Towers Corner Suite with Pantry

  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Penthouse Suite

A spacious living area with a modern staircase, a large window with a city view, and contemporary furniture.

Penthouse Suite

  • City view
  • 5000 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for The Jewel Suite by Martin Katz

A modern living room with a fireplace, a television, and a sofa.

The Jewel Suite by Martin Katz

  • City view
  • 5000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Tower (Sky View)

View from room

Suite, Multiple Beds, Tower (Sky View)

  • City view
  • 3000 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Tower (Sky View)

A modern hotel room with a large bed, a bench, a desk, and a view of the city skyline.

Suite, Multiple Beds, Tower (Sky View)

  • City view
  • 3500 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for Towers Executive Studio Two Queen Beds

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

Towers Executive Studio Two Queen Beds

  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Accessible Towers Corner Suite with Pantry

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Accessible Towers Corner Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

New York

City center retreat .A stay at this Manhattan hotel places you steps from St. Patrick's Cathedral and a 5-minute walk from 5th Avenue. Rockefeller Center and Radio City Music Hall are also within half a mile (1 km).

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Rockefeller Center - 2 min walk - 0.1 miles
  • St. Patrick's Cathedral - 2 min walk - 0.1 miles
  • Radio City Music Hall - 6 min walk - 0.4 miles
  • Times Square - 10 min walk - 0.6 miles

Getting around

  • 5 Av.-53 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Toasties - ‬1 min walk
  • ‪Tartinery CafĂ© - Bar | Olympic Tower - ‬3 min walk
  • ‪Cha CHA Matcha - ‬1 min walk
  • ‪Mangia - ‬2 min walk
  • ‪Inside Park at St Bart's - ‬2 min walk

About this property

The Towers at Lotte New York Palace

Family-friendly 5-star hotel near Lincoln Center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A health club, spa services, and multilingual staff are also featured at the luxury The Towers at Lotte New York Palace. For a fee, parking is available.

This 5-star New York hotel is smoke free.

  • 176 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Towers at Lotte New York Palace offers 176 air-conditioned accommodations with DVD players and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

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Lotte New York Palace
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  • Spa
  • Pet friendly
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  • Air conditioning
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The price is $520
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Total with taxes and fees
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Property amenities

Family friendly

  • DVD player
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Secured, covered valet parking on site (USD 110 per day)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 16 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch plasma TV with premium cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Video game console

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Dishwasher
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
  • Covered valet parking fee: USD 110 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

Frequently asked questions

How close is The Towers at Lotte New York Palace to the airport?

The Towers at Lotte New York Palace is 10.3 mi (31-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at The Towers at Lotte New York Palace?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at The Towers at Lotte New York Palace on Aug 2, 2026 start from $1,231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Towers at Lotte New York Palace have an airport shuttle?

Airport shuttle services are not available at The Towers at Lotte New York Palace.

Does The Towers at Lotte New York Palace offer free breakfast?

Free breakfast isn’t provided at The Towers at Lotte New York Palace, but cooked-to-order breakfast is offered for a fee of between USD 16 and 26 per person.

Is there a casino at The Towers at Lotte New York Palace?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at The Towers at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM.

Is there free parking at The Towers at Lotte New York Palace?

Free parking is not available at this hotel. Valet parking is available for USD 110 per day.

Does The Towers at Lotte New York Palace have a pool?

The Towers at Lotte New York Palace does not have a pool.

Does The Towers at Lotte New York Palace have a restaurant?

Yes, there is a restaurant on site.

Does The Towers at Lotte New York Palace have a spa?

This hotel doesn't have a spa, but it does offer body treatments, facials, and mani/pedis.

How close is The Towers at Lotte New York Palace to downtown New York?

The Towers at Lotte New York Palace is 3.5 mi away from New York.

The Towers at Lotte New York Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 501 out of 687 reviews
Rating 8 - Good. 102 out of 687 reviews
Rating 6 - Okay. 45 out of 687 reviews
Rating 4 - Poor. 19 out of 687 reviews
Rating 2 - Terrible. 20 out of 687 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities
Great location. Great views in the Towers.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff was wonderful. We went for a long weekend to NYC! Location was perfect! Broadway and Times Square were very walkable, as was south part of Central Park. Rooms were comfortable and clean. Staff was very attentive and helpful. We will definitely be back.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Majdi

Liked: Property conditions & facilities
Close to major shopping and multiple dining options
Stayed 3 nights in Jan 2026
Verified

8/10 Good

nicholas

Liked: Cleanliness
The location was awesome and the Christmas decorations lived up to the hotel’s reputation.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Rheanna

Liked: Cleanliness, staff & service, amenities
Great large rooms! This hotel is truly wonderful and would love to stay here again. Highly recommend during Christmas time with their gorgeous decorations.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always helpful and friendly. Nice proximity to Broadway, fine dining and luxury shopping in midtown. Be cautious of your stay coinciding with any large conferences, if you are staying in The Towers portion of the hotel. There are only two small elevators and it can be difficult to get an elevator timely.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Bremen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Just wish the outdoor hot chocolate and pastry bar was open more often; we were there 4 days and didn’t see anyone behind the counter once.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, amenities
Best hotel room in NYC. Convenient, very nice and great servcice
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and great hotel
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff are very helpful throughout our stay
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel and the staff were all amazingly helpful and kind.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hiccup with front desk staff outside of that the place is amazing.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always a GREAT place for Christmas time. Best service, location and accommodations.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Fariba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very nice and large room with excellent service and location was fantastic.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Edda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the incredible location I had a wonderful experience, want to come back
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

JEROME ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down one of the best hotel stays
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Smart hotel superbly located
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great here, and surprisingly quiet given the location.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is classic NYC and is top tier in service and quality!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Such beautiful decor and views, generous room size and friendly professional service
Stayed 8 nights in Nov 2024