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4.7 out of 5

"We like the property it was close to Subway in Time Square . " More

By a verified traveler on Mon 09 Mar 2020

Hotel Description

4-star hotel near 5th Avenue

City center retreat

At this Midtown hotel, you'll be well placed to visit Rockefeller Center and Top of the Rock, both steps away. 5th Avenue and St. Patrick's Cathedral are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and express check-in are also offered.

Free WiFi, LCD TVs

The 135 guestrooms have LCD TVs with cable channels and offer free WiFi and room service. Premium bedding, coffee/tea makers, and hair dryers are also available.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Club Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center ratings based on 29 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center

Everyone (17) Couples (6) Family (5)
5 out of 5
We like the property it was close to Subway in Time Square .

Posted by on Mar 9, 2020

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5 out of 5
The staff was very friendly, professional and accommodating. They went out of their way to ensure my comfort. I received a lovely birthday card and box of candy from the staff. It was very touching. All the walking on my trip had me exhausted and I had a late flight home. My ride was four hours away. After I got a bite to eat, the staff allowed me to relax in the lounge until my transport arrived. I am grateful and more than impressed with The Jewel and will suggest it to family and friends. TY

Posted by on Feb 10, 2020

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Comment from Hotel Management

Feb 10, 2020 by Rene

Thank you for choosing us. We are glad you had a good stay.

5 out of 5
Within walking distance of the Rocker feller building and Music City Hall

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 9, 2020 by Rene

Thank you for staying with us.

4 out of 5
The room was very comfortable & clean. The lobby is a bit strange, not the typically lobby. The check in gal was nice and helped us check in early and upgraded us.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 27, 2020 by Rene

Thank you for choosing the Jewel hotel.

5 out of 5

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 14, 2020 by Guest Services

Thank you for submitting your feedback, we hope to see you again soon~

5 out of 5
Great location. Fantastic price for the overall quality of the hotel.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 30, 2019 by Rene L.

Thank you for staying with us. Happy holidays!

5 out of 5
Maintenance people were very helpful. My walker damaged in Chicago and maintenance fixed it. I'M VERY GRATFULL FOR THAT.

Posted by , from BATTLE CREEK, MI. on Oct 11, 2019

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3 out of 5

Posted by on Aug 11, 2019

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5 out of 5
Early check in and then stored our bags after check out. The staff was excellent.

Posted by on Jul 8, 2019

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3 out of 5

Posted by on Jul 8, 2019

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About the The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center

Location 11 West 51st Street, New York, NY 10017

Renovations + Closures

This property is closed from March 28 2020 to January 3 2021 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. The business-friendly The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center also features a 24-hour fitness center, coffee/tea in a common area, and concierge services. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 14 levels
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: John F. Kennedy Intl. Airport (JFK) (27.6 km / 17.1 mi)
  • Train station: New York Penn Station (2.4 km / 1.5 mi)
  • Metro station: 47 - 50 Sts - Rockefeller Center Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center offers 135 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Hama Sushi & Sake - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Cafe Jewel - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40 per day
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jewel facing
  • Jewel facing Rockefeller
  • Jewel facing Rockefeller Center
  • Jewel facing Rockefeller Center Hotel
  • Jewel facing Rockefeller Center Hotel New York
  • Jewel facing Rockefeller Center New York
  • Jewel Rockefeller
  • Jewel Rockefeller Center
  • The Jewel Facing Rockefeller Hotel New York City
  • Jewel facing Rockefeller Cent
  • The Jewel facing Rockefeller Center
  • The Jewel a Club quarters Hotel Facing Rockefeller Center
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.