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4.0 out of 5

"Honestly, one of the best hotels I've stayed in hands down. would highly recommend staying here. " More

By a verified traveler on Wed 18 Mar 2020

Hotel Description

5-star luxury hotel near Empire State Building

City center retreat

Within a 15-minute walk of this Midtown hotel, you'll find Empire State Building and Grand Central Terminal. Madison Square Garden and Times Square are also within 2 miles (3 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a poolside bar. Business travelers can take advantage of the free WiFi in public areas. There's a fitness center on site, and concierge services and free newspapers are also offered.

Free WiFi, iPod docks

The 249 guestrooms feature free WiFi, LCD TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include iPod docks, 24-hour room service, and minibars.

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$173* Per night/room Nov 15 - Nov 16

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royalton Park Avenue ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royalton Park Avenue

Everyone (5) Couples (2) Family (3)
5 out of 5
Honestly, one of the best hotels I've stayed in hands down. would highly recommend staying here.

Posted by on Mar 18, 2020

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Comment from Hotel Management

Mar 20, 2020 by Regards, Liz

Thank you for your feedback. We hope your enjoyed your stay.

1 out of 5
When we stepped off the elevator on our floor we were hit with a very strong marijuana smell. Not only was the hallway filled with the smell and smoke, but our room was even worse. Our eyes were watering it was so strong. The hotel said they couldn’t do anything about it because they didn’t know which room it was coming from. We were nauseous. Also the hotel itself isn’t nearly as nice as it looks in the pictures. It’s a dump.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Feb 7, 2020 by Regards, Liz/Reservations

Thank you for your feedback. We are sorry to hear you did not enjoy your stay. Please contact the Front Office Manager if you wish to discuss your stay.

5 out of 5
Great place great location staff was extremely friendly and accommodating. Room was amazing.

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 14, 2019 by Vincent Vienne, Managing Director

Wow! A perfect 5 out of 5 rating- thank you! We are so glad to see that our staff was helpful and friendly during your stay- as we strive to make all of our guests "feel royal!" Thank you for also recognizing our amazing housekeeping team for the amazing room and convenient location. We hope to see you again for your next visit to NYC!

4 out of 5
Riley the concierge was extremely helpful in helping us set up a tour as well restaurant recommendations. I was very disappointed in the view of the room. The room that I selected/paid also noted a city view. We were placed on the 4TH floor with a view of a back of the building, trash area. I felt this was misleading on the website. I called to get it moved but was told that there was nothing that could be down. The manager on duty gave us free breakfast vouchers.

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 10, 2019 by Vincent Vienne, Managing Director

We are so glad that you were able to have the opportunity to interact with Riley our concierge- he is the most knowledgeable man in NYC! He knows all of the best places, tours, and restaurants. In regards to the room accommodation, I apologize that it was not up to your expectations. Hopefully the next time you visit us we can make that up to you and ensure you have the best view in town!

5 out of 5
Good location. Nice quality room. Staff was very friendly.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 23, 2019 by Vincent Vienne, Managing Director

Dear Steve, Thank you so much for the perfect 5 out of 5 review! We appreciate your feedback on our friendly staff and quality of room. We hope to see you again soon!

5 out of 5

Posted by on May 28, 2019

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Comment from Hotel Management

May 28, 2019 by Vincent Vienne, Managing Director

Thank you for the great 5 out of 5 rating! We are so glad that we were able to make you "feel royal" throughout your stay with us.

4 out of 5

Posted by on Jan 22, 2019

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Comment from Hotel Management

Feb 4, 2019 by Sietse N., GM

Hi Traveler, Thank you for sharing your post regarding your recent visit to Royalton Park Avenue. We are delighted that you enjoyed your stay! We hope to see you soon. Thank you!

2 out of 5
The hotels parking garages would not except my vehicle so I was stuck driving around until 230 am until I got a parking spot. Multiple times I stopped and asked for my money back to go to another hotel and was ignored each time.

Posted by on Aug 17, 2018

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Comment from Hotel Management

Aug 30, 2018 by Jason

Hello, I am truly sorry to hear you had difficulties with parking in our garage and that the staff wasn't able to rectify this for you. I will be sure follow up with the team members. Should you find yourself back in NYC we would love to welcome you back and turn your experience around. Thanks.

5 out of 5

Convenient location

Hotel was true to recommendations. Lovely staff, easily identifiable on street. Phone was broken in our room, which made it difficult to contact valet service. Many amenities for sale in room, which was distracting. Overall, room was in great condition and a hotel you can trust.

Posted by , from Poughkeepsie, NY on Feb 6, 2017

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Renovations + Closures

This property is closed from September 1 2020 to September 1 2020 (dates subject to change).

The following facilities or services will be unavailable from August 10 2020 to December 30 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Swimming pool

Property Features

Royalton Park Avenue offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Royalton Park Avenue. You'll have access to the health club at a partner property. For a fee, parking is available. This Beaux Arts New York hotel is smoke free.

  • 1 building
  • 249 guestrooms or units
  • 18 levels
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Terrace on the roof
  • Poolside lounge chairs
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (15.7 km / 9.7 mi)
  • Train station: New York W 32nd St. Station (1 km / 0.6 mi)
  • Metro station: 28 St. Station (Park Av. S) (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Royalton Park Avenue offers 249 accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Royalton Rooftop - This brasserie specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100 per night.

Pet Policy

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45.90 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Nearby fitness center access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • Concierge service
  • Housekeeping
  • Additional inclusions
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 50 for adults, USD 15 and USD 25 for children (approximately)
  • Secured self parking fee: USD 75 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gansevoort Hotel
  • Gansevoort Hotel Park
  • Gansevoort Park
  • Gansevoort Park Hotel
  • Gansevoort Park Hotel New York
  • Gansevoort Park New York
  • Hotel Gansevoort Park
  • Park Gansevoort
  • Gansevoort Park Avenue Hotel New York City
  • Gansevoort Park Avenue NYC Hotel New York
  • Gansevoort Park Avenue NYC Hotel
  • Gansevoort Park Avenue NYC New York
  • Gansevoort Park Avenue NYC
  • Royalton Park Avenue Hotel New York
  • Royalton Park Avenue Hotel
  • Royalton Park Avenue New York
  • Royalton Park Avenue Hotel
  • Royalton Park Avenue New York
  • Royalton Park Avenue Hotel New York

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.