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4.2 out of 5

"I only spent one night in this hotel, but it was very easy to find, the room was very accommodating (I had a king bed room), and everything was very c ... " More

By a verified traveler on Fri 05 May 2017

Hotel Description

3-star hotel near Madison Square Garden

City center stay

A stay at this Midtown hotel places you steps from Fashion Institute of Technology and a 5-minute walk from Madison Square Garden. 5th Avenue and Macy's are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. Enjoy the fitness center and conveniences like a 24-hour front desk and concierge services.

Free WiFi, comfy beds

The 228 guestrooms have flat-screen TVs with cable channels and offer free WiFi and pillowtop beds. Other amenities include room service, coffee/tea makers, and free local calls.

Room, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$193* Per night/room Nov 10 - Nov 11

Room, 1 King Bed, Non Smoking, Bathtub (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking (HEARING)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Express - New York City Chelsea ratings based on 101 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express - New York City Chelsea

Everyone (9) Family (1)
5 out of 5
Staff was friendly. Kids loved the continental breakfast.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 23, 2019 by Joanna Front Desk Agent

Dear Guest, we appreciate you choosing to stay with us and thank you for your commentaries. We hope you choose to stay with us again soon.

4 out of 5
Like the location, and that it’s clean. We arrived earlier than check-in time, and they allowed us to store our luggage since the room wasn’t ready. Room was not ready an hour and a half after check-in time, so they found us a different, comparable room. I would stay there again when I am going to Manhattan.

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 21, 2019 by Joanna Front Desk Agent

Dear Guest, thank you for your candid review! We appreciate your feedback, hope to see you again soon.

5 out of 5
There was no sign for the hotel visible from down 29th street coming from 7th Ave.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Joanna Front Desk Agent

Dear Guest, Thank you for sharing your experience with us. We truly apologize for any inconvenience arriving to the hotel. Hope overall you enjoyed your stay with us and choose to stay with us again.

5 out of 5
The location is great. Beds are comfy and good breakfast.

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 25, 2019 by Anais - front desk

Thank you. We hope you will stay with us again.

4 out of 5
Great location close to subway, walking distance to Empire State Building and about 10 min to Time Square

Posted by , from Greenville on Sep 17, 2018

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3 out of 5

Bucket List Thanksgiving

Hotel is an older structure, with very slow elevators and tiny rooms. Reservation showed request room with fridge and view. Received neither. Hotel does include breakfast with both hot and cold varieties. Staff are friendly but concierge does not offer recommendations for restaurants other than chains.

Posted by , from Southern IL on Nov 27, 2017

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4 out of 5

Quick trip

Pros: It was very clean, wasn't too big, and the staff were friendly.
Cons: NA
Location: Very close to the Empire State Building, Penn Station, Madison Square Garden, and Time Square.
I only spent one night in this hotel, but it was very easy to find, the room was very accommodating (I had a king bed room), and everything was very clean. I did eat the complementary breakfast that was provided in the morning and I thought the options were quite good. I would stay at this hotel again and I would recommend it. No issues at all!

Posted by , from Toledo, OH on May 5, 2017

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4 out of 5

Nice hotel!

We thought it was great! Convenient. Great breakfast!

Posted by , from D on Dec 7, 2016

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Comment from Hotel Management

Jan 8, 2017 by Christian Morales - Front desk agent

Hello Harold, and thank you so much for the review! We're happy to hear that your recent stay with us went well. We appreciate you choosing our hotel and look forward to seeing you back in the near future.

3 out of 5
Worst experience ever, where they send you to park your car, very rude people, and so unprofessional.

Posted by on Aug 4, 2016

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4 out of 5

Nice hotel for the price

A nice comfortable hotel, that will not kill your budget. Rooms were clean,Staff was helpful,beds comfortable. What more could you ask for, even a very acceptable breakfast .

Posted by on Jul 3, 2015

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Comment from Hotel Management

Jul 17, 2015 by Sheila

Hello, Thank you for choosing our hotel and for your review. We appreciate the positive feedback. We hope to see you again soon.

About the Holiday Inn Express - New York City Chelsea

Location 232 W 29th St, New York, NY 10001

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express - New York City Chelsea. Parking is available for a fee. This 3-star New York hotel is smoke free.

  • 228 guestrooms or units
  • 15 levels
  • Built in 2005
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (27.7 km / 17.2 mi)
  • Train station: New York Penn Station (0.3 km / 0.2 mi)
  • Metro station: 28 St. Station (7th Av.) (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Express - New York City Chelsea offers 228 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per day.

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 70 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Destination fee: USD 22.96 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 65.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Madison Garden
  • Holiday Inn Express Madison Square
  • Holiday Inn Express Madison Square Garden
  • Holiday Inn Express Madison Square Garden Hotel
  • Holiday Inn Express Madison Square Garden Hotel New York
  • Holiday Inn Express Madison Square Garden New York
  • Madison Square Garden Holiday Inn Express
  • Madison Square Holiday Inn Express
  • Holiday Inn Express New York City Chelsea Hotel
  • Holiday Inn Express New York City Chelsea
  • Holiday Inn Express
  • Express York City Chelsea York
  • Holiday Inn Express - New York City Chelsea Hotel
  • Holiday Inn Express - New York City Chelsea New York
  • Holiday Inn Express - New York City Chelsea Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.