4.6 out of 5

"Our original reservation was for the Manhattan at Times Square, however after we booked our stay we checked some reviews and they were TERRIBLE so we ... " More

By a verified traveler on Mon 22 Jan 2018

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Hotel Description

Hilton Garden Inn Times Square puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Broadway and Times Square. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy MP3 docks, digital TV, and coffee/tea makers, featured in all 369 rooms. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Free weekday newspapers, video-game consoles, and safes are also available.

At the hotel's own bar/lounge, you can stop for a drink. Additionally, you'll find free WiFi in public areas, a fitness center, and coffee/tea in a common area. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 3.5-star Hell's Kitchen hotel include Ed Sullivan Theater and Radio City Music Hall.

Hilton Garden Inn Times Square ratings based on 110 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Great Choice!

Our original reservation was for the Manhattan at Times Square, however after we booked our stay we checked some reviews and they were TERRIBLE so we decided to switch to the Hilton Garden Inn and it really was a great choice. Everything was clean and the location is outstanding. It was nice not having to pay for a refrigerator in the room and the beds felt bigger than just a queen size. Although the room was a tad small and our view was a brick wall, we will more than likely stay again :)

Posted by , from Fort Wayne, In on Jan 22, 2018

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5 out of 5

Nice hotel, conveniently located in Time Square.

Pros: Very friendly personnel, conveniently located to sights we wanted to visit and restaurants.
Cons: I can,t really think of anything.
Location: Within walking distance to Radio City Music Hall, Rockefeller Center, St. Patrick Catherdral, Grand Central Station, Bryant Park & Visitors Center.
As a first time visit to New York, booking this hotel just by reviews and map location, it work out perfectly for the things we really wanted to see. Was also convenient in being able to walk to all the sights we wanted to see, except 1 day because the weather turn very cold, took a cab, which we thought was a reasonable rate for the distance. We were there for 6 days. Also many restaurants right across the street and very close by.

Posted by , from Warren, MI on Dec 29, 2017

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5 out of 5

Great location & beautiful hotel

We stayed 2 nights at this hotel & it was wonderful! Great location, close to Times Square & it was beautiful. VERY clean, comfortable beds, room was a great size & the view was nice too! The staff was AMAZING!!! I can’t say enough about them, they were very very friendly & helpful our entire stay. Harrison was super nice & even walked us down the street helping us find our way around & giving us all kinds of advice, he was great!!! Charles was great too! He got us a car to the airport (it was wonderful & Lee our driver was excellent too!) Charles took great care of us. I’m so thankful to the entire staff, we got into our room early(10:30am) & they were all very helpful since this was our first NYC trip & we had no idea what we were doing. I would HIGHLY recommend this hotel, it was great!!! I hope to someday make it back to NYC & I’ll definitely stay here again!!! I could go on & on but I’ll just say it far exceeded our expectations 😊❤️

Posted by , from Ohio on Nov 7, 2017

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5 out of 5
Very good my son and I very happy the staff excellent no complained.

Posted by on Oct 24, 2017

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4 out of 5

Great location.

Cons: Bathroom needs some upgrades. Lighting especially. Bathroom very dark. Shower curtain very dirty.
Location: Great location.
Our stay was very enjoyable. Close to everything.

Posted by on Jun 14, 2017

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4 out of 5

Great location

Pros: the updated style and location
Cons: bigger bathroom and more coffee in the room : )
Location: just a few blocks from Times Square....perfect walking distance. LOTS of shops and great restaurants close by.
Check in was smooth. No wait time. Great room w/high quality linens.

Posted by , from Portland OR on Mar 17, 2017

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4 out of 5

Close to time square.

Hotel was clean and comfortable. Would definitely stay there again.

Posted by , from Silverton OR on Mar 4, 2017

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3 out of 5

Great Location, can be Noisy

Pros: location and staff
Cons: upgrade the room we stayed in and warn guests about night noise from construction
Location: Times square, easy walk to theaters Penn station, Central Park, shopping, fabulous location
Hotel staff wonderful. We had to deal with jack hammers and concrete removal machines up to 2:30 am. Hotel room we had needed remodeling. Couch had pulls and runs in the material, wall in bathroom needs refurbishment. wallpaper in entry coming off. Had been in a front room that was in much better shape but noisy. Room was kept clean by the staff

Posted by , from California on Nov 17, 2016

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5 out of 5

Great hotel--close to everything.

My wife and I were having an anniversary weekend in Manhattan. We were able to check-in early. Front desk staff were very nice and the process went very smoothly. The room was a good size and very clean.

Posted by on Aug 29, 2016

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5 out of 5

Great location, clean room

Loved our stay. Staff was very friendly and helpful.

Posted by , from L on Aug 6, 2016

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About the Hilton Garden Inn Times Square

Location 790 Eighth Ave., New York, NY 10019

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi and wired Internet. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Times Square. For a fee, parking is available.

  • 369 guestrooms or units
  • 15 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge)


  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.4 km / 17.6 mi)
  • Train station: New York Penn Station (2 km / 1.2 mi)
  • Metro station: 49th St. Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Times Square offers 369 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 32-inch LCD televisions come with premium digital channels, video-game consoles, and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Hilton Garden Inn Times Square has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The Hilton Garden Inn's complimentary fitness center, open 24 hours, includes cardio machines, weight-resistance equipment, stability balls, and a 42-inch flat-panel TV. Guests who prefer to work out in their rooms can request a complimentary Get Fit Kit (based on availability). The kit includes a pilates resistance band, a yoga mat, and free weights. Guestroom TVs include pay-per-view yoga classes. Discounted passes are available to a health club behind the hotel.

Stretching from Battery Park to the George Washington Bridge, a riverfront walking/running path can be accessed about three blocks west of this Manhattan, New York hotel. Central Park, 11 blocks north of the Hilton Garden Inn, offers walking, biking, and running paths; in-line and ice-skating; birding; boating; and a host of other recreational diversions.

The recreational activities listed below are available either on site or near the hotel; fees may apply.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is 21


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 47.00-60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Times Square
  • Hilton Garden Inn Times Square
  • Times Square Hilton Garden Inn
  • Hilton Garden Inn Manhattan
  • Hilton Garden Inn New York
  • Hilton Garden Inn Times Square Hotel New York City
  • Hilton Garden Inn Times Square Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.