4.4 out of 5

"Very pleased with this hotel. Fabulous location, well-maintained property and extremely friendly and helpful staff. Ease of access to buses, subway an ... " More

By a verified traveler on Tue 03 May 2016

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Hotel Description

At Hampton Inn Madison Square Garden Area Hotel you'll be within just a 10-minute stroll of popular attractions like Macy's and Penn Station. Highlights at this hotel include free breakfast and a 24-hour fitness center.

You can enjoy flat-screen TVs with cable channels, and all 136 rooms feature free WiFi, free wired Internet, and coffee/tea makers. You'll find nice touches like designer toiletries and premium bedding to enhance your stay. Free newspapers, free local calls, and safes are also available.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find coffee/tea in a common area, a 24-hour front desk, and limo/town car service. Hot/cold buffet breakfast is available for free. There's also the convenience of self parking.

Within a 15-minute walk of this 3-star Chelsea hotel, attractions include Empire State Building and New York Public Library.

Hampton Inn Madison Square Garden Area Hotel ratings based on 44 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Great hotel near Madison Square Garden

Pros: Location, clean and quiet rooms, front desk staff was friendly and helpful. Breakfast area was well-staffed, clean and a good selection of food.
Cons: Would be nice to have another elevator or faster elevators; seemed there was often a line at the elevator.
Location: Great meal at ABC Kitchen, Grand Central for dinner at The Oyster Bar. Walked the Highline.
Very pleased with this hotel. Fabulous location, well-maintained property and extremely friendly and helpful staff. Ease of access to buses, subway and LIRR. Great value for the price, and with 2 beds, I will definitely stay here on my next visit to NYC.

Posted by on May 3, 2016

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5 out of 5

Worth your time

Super clean. Staff was extremely friendly and helpful. We asked for extra coffee for our room and they delivered it in minutes. Helped with dining recommendations. Minutes walk to Madison Square Garden. Tons of shopping and eateries in the area. Parking garage directly across the street. Breakfast served in the morning. Coffee available all day. Free wi-fi. Very pleasant place to stay. Highly recommend.

Posted by on Jan 11, 2016

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4 out of 5

Nice hotel

Hotel staff were very friendly. Rooms are clean but small, beds are comfortable enough to recharge for next day activities. Breakfast was good, not only they have breads but also hot food like eggs and sausages and oatmeal. Close to Macy's and Empire State Bldg.

Posted by on Dec 28, 2015

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3 out of 5

It was just okay. Nothing special.

Pros: The staff was very nice. The breakfast was good.
Location: It was very close, within walking distance to Macy's and the Empire State building and other shopping avenues.
The rooms are very small and the elevator was very, very slow. You spend a lot of time waiting on the elevator

Posted by , from Lubbock on Nov 30, 2015

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5 out of 5

Good for business travel

Traveling on business and found the hotel to be very accommodating.

Posted by on Nov 15, 2015

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5 out of 5

Fantastic Moderately Priced Hotel Room

Pros: new, modern, clean, professionally run, great Manhattan location, free breakfast AND moderately priced
Cons: Downside: Room is small and it's 3 blocks to the subway. Can't be changed and it explains the great price. Worth it to my family.
Location: In the city! Restaurants, including a new one across the street, Times Square, Koreatown, Herald Square, High Line Park, more all easy walking.
This brand new hotel is clean and comfortable and well managed by committed hospitality professionals. It has a wonderful location near Madison Square Garden. It is a basic Hampton Inn and it's very competitively priced in Manhattan so of course the room is small and not luxurious. But if you are looking for new, modern, clean, professionally run, great Manhattan location, free breakfast AND moderately priced...look no further, you've found your hotel.

Posted by , from Nashville TN on Oct 19, 2015

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5 out of 5

Basketball at the Garden

Pros: See above.
Location: Penn Station - Time's Square - Rockafella Center - UN Building Theater District - a subway ride to Ground Zero
We wanted a place close to Madison Square Gardner and our Hampton Inn was an ideal location. The Hampton Inn staff was friendly and very helpful in helping guide us to sights in the city. Our room was very clean and comfortable. The breakfast, which was included, was delicious. It contained a variety of hot and cold items and there was plenty of food. Loved the evening cookies - awesome. We took the train which was great.

Posted by , from Middletown, PA on Mar 27, 2015

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5 out of 5

Perfect stay in every way. Staff were terrific.

Pros: Free breakfast, Free Internet, Quiet
I would stay there again in a heartbeat. Excellent !

Posted by , from South Carolina, USA on Jan 25, 2013

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5 out of 5

This Hotel was great

Pros: Free breakfast, Close restaurants, Free Internet
It was a great experience in New York, and everything was excellent except the bed which was a little bit uncomfortable.

Posted by on Oct 5, 2012

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1 out of 5

Small rooms, not so freindly staff.

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy
The room was too small even for NY standards. There was no space in this room to open the suitcase or even to walk around. The AC smelled very bad and the carpet was sticky. But the worst was the daytime-reception staff. They were neither friendly nor helpful! After checking-out, we needed to get on a bus 3 streets away from the hotel. We had half an hour left, so we asked the hotel staff to help us in getting a taxi. But they just replied "sorry, we don't offer this service". In the end, we even missed our bus! How can we recommend this hotel to our friends?

Posted by , from outside NY on Aug 4, 2012

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About the Hampton Inn Madison Square Garden Area Hotel

Location 116 W 31 Street, New York, NY 10001

Property Features

WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Free breakfast is available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hampton Inn Madison Square Garden Area Hotel. Parking is available for a fee. A complete renovation of Hampton Inn Madison Square Garden Area Hotel was completed in May 2017. This 3-star New York hotel is smoke free.

  • 136 guestrooms or units
  • 19 levels
  • Built in 2005
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge)


  • Airport: New York, NY (LGA-LaGuardia) (15.4 km / 9.6 mi)
  • Train station: New York Penn Station (0.2 km / 0.1 mi)
  • Metro station: 34 St. Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn Madison Square Garden Area Hotel offers 136 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast.


The Tiki Bar at Outrigger Beach Resort hosts live entertainment Monday, Tuesday, Wednesday, Thursday, and Friday evenings from 5 PM to 8 PM and Saturday and Sunday afternoons from 2 PM to 5 PM, weather permitting.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies


  • Check-in time starts at 3:00 PM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • Pets: USD 100 per accommodation, per night
  • Weight limit: 25 lb


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 39.00 per night
  • Pet fee: USD 100 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names