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4.3 out of 5

"No major issues honestly, our door wasn’t working properly and never was fixed after reporting. Beyond that the hotel was fantastic, staff was very fr ... " More

By a verified traveler on Sun 19 Aug 2018

Hotel Description

3.5-star hotel near Central Park

In New York

Within a 10-minute walk of this Upper West Side hotel, you'll find Central Park and American Museum of Natural History. Beacon Theater and Metropolitan Museum of Art are also within 2 miles (3 km).

Business services

A fitness center, self parking, and concierge services are featured at this hotel. WiFi in public areas is free. Traveling for business? Take advantage of the business center, express check-out, and conference space.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 199 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Free newspapers, hair dryers, and safes are also available.

Classic Queen, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$204* Per night/room Oct 27 - Oct 28

Excelsior Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Excelsior Deluxe Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excelsior Hotel ratings based on 92 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Excelsior Hotel

Everyone (27) Couples (4) Family (4)
5 out of 5
Enjoyed our stay, great location and very clean. I wish they had coffee in the rooms, you have to go to the lobby for morning coffee

Posted by on Oct 7, 2019

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4 out of 5
This is a an affordable option in a great location! Roght by Central Park, the subway and dining! Its definitely vintage in that its that era of layout and decor. The bedding is new and updated and things were clean. Thr picture on Travelocity outside is not this hotel, not sure why. We stayed down in the financial district in a more modern place for fifty bucks more a night but ot was so small, the closet was enough for about 3 coats! excelsior had a HUGE closet and little sitting room and 2 tvs. We had double beds but truth be told they were more like large twins. If your plan is to put two small kids in them, cool. But if anyone thinks two adults could fit? No way. The staff here was amazing and helpful. We didnt have time to ise any of the amenities here but heads up coffee is served downstairs not in the room. Our room didn't have fridge/microwave. Overall good place to stay. If youll be out all day its a nice place to come home and rest. If you want the stay in the fancy hotel all day experience, this probably isnt for you :)

Posted by , from Denver on Oct 4, 2019

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4 out of 5
The older building had a lot of charm. But the daily break down of the elevator was irritating.

Posted by on Aug 15, 2019

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4 out of 5

Posted by on Aug 7, 2019

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4 out of 5
Great location . The elevators were slow or one was out of order .

Posted by on Aug 1, 2019

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5 out of 5
We loved our stay at The Excelsior! Absolutely wonderful. Comfortable beds. Excellent location. Helpful staff.lovely room.

Posted by on Jul 4, 2019

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4 out of 5

Posted by on Jun 3, 2019

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5 out of 5
pleasant stay, beautiful building, friendly staff.

Posted by on May 31, 2019

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5 out of 5

Posted by on May 15, 2019

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1 out of 5
The room was broiling hot, even with the heat off and all the window open on a moderately cool day There was no way to make coffee in the room and the coffee available downstairs was terrible and only available during limited hours. The back-up coffee vending machine was broken. The hidden service fees charged by this hotel (not optional) meant that the final bill was far higher than the price summary indicated by travelocity, truly unacceptable. We feel cheated!!

Posted by on May 3, 2019

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Property Features

There's a coffee shop/café on site. A free manager's reception is offered daily. Public spaces have free WiFi. A business center and a meeting room are available. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Excelsior Hotel. Parking is available for a fee. This 3.5-star New York hotel is smoke free.

  • 199 guestrooms or units
  • Manager's reception (free)
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (32.7 km / 20.3 mi)
  • Train station: New York Harlem 125th St. Station (4.9 km / 3.1 mi)
  • Metro station: 81 St. - Museum of Natural History Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Excelsior Hotel offers 199 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

This property charges a fee for luggage storage before check-in and after check-out for group reservations. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.00 per person (approximately)
  • Self parking fee: USD 30.00 per day
  • Nearby parking fee: USD 30 per day
  • Refrigerator fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Hotel
  • Excelsior Hotel New York
  • Excelsior New York
  • Excelsior New York City
  • Excelsior Hotel New York City
  • Excelsior Hotel Hotel
  • Excelsior Hotel New York
  • Excelsior Hotel Hotel New York
url importing https://www.travelocity.com/New-York-Hotels-Excelsior-Hotel.h41074-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.