DoubleTree Suites by Hilton New York City - Times Square

4-star property
Broadway, New York, NY 1-855-201-7819
Choose Dates
4.6 out of 5
Exceptional!
See all 200 Travelocity Reviews

"At first sight, I thought I made a big mistake. In the heart of Times Square with barely a sign designating the hotel. Lobby is on 3rd floor and the v ... " More

By a verified traveler on Thu 19 Apr 2018

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Hotel Description

DoubleTree Suites by Hilton New York City - Times Square places you in the center of New York, steps from Broadway and within a short 5-minute stroll of Times Square. Highlights at this hotel include a restaurant and a bar/lounge.

You can enjoy flat-screen TVs with cable channels, and all 468 rooms feature sitting areas, WiFi, and in-room childcare. Refrigerators, microwaves, and room service make in-room dining convenient, and minibars provide refreshments. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Coffee/tea makers, free weekday newspapers, and video-game consoles are also available.

The coffee shop, Morning Coffee Kiosk, serves American cuisine and is open for breakfast. Business travelers can take advantage of conference space and a business center. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning cooked-to-order breakfast is available. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4-star Midtown hotel include Rockefeller Center and Radio City Music Hall.

DoubleTree Suites by Hilton New York City - Times Square ratings based on 200 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Don’t judge a book by its cover

At first sight, I thought I made a big mistake. In the heart of Times Square with barely a sign designating the hotel. Lobby is on 3rd floor and the vibe is completely opposite to the crazy energy going on outside; serene, modern, & very clean. Extremely convenient location. Many attractions are in walking distance: theaters, 5th Avenue shopping, Rockefeller plaza, Central Park, and the subway is right at your doorstep for those a distance away. Stayed in a suite (3 adults, 2 teens) & had plenty of room. Very clean. Housekeepers were very friendly & accomodating. Hotel staff were approachable & efficient but not exactly friendly. Warning: very difficult to find a spot in front for loading/unloading; highly recommend valet parking.

Posted by on Apr 19, 2018

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5 out of 5
Excellent hotel right in the heart of Times Square. Staff were all very welcoming and attentive to any extra needs/requests you might have. Room was comfortable and clean and surprisingly quiet despite the busy location.

Posted by , from OH on Apr 10, 2018

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4 out of 5

Heart of Times Square!

Location: Plenty of dining, retail shopping, sightseeing, and Broadway within easy walking distance for most.
Visiting New York for a long weekend with wife and daughter primarily for Broadway shows. This hotel is centrally located and just blocks from most of the major theaters, and since we were there on one of the coldest weekends of the year that was really very handy!

Posted by , from Cleveland, OH on Jan 8, 2018

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5 out of 5

Perfect location

Pros: The convience of its location.
Cons: They could sell water in the gift shop or hand it out for free and I mean plain water not flavored water.
If your looking to be in Times Square this hotel couldn’t be anymore perfect. You walk right out the door into time square, the subway is literally 10 steps from the entrance of the hotel. The room was clean and the staff was very helpful and friendly. The thing I thought was weird was that the hotel gift shop doesn’t sell plain water, they sell all other kinds along with soda and a few other beverages but not just plain old water. Luckily there is usually at least two street vendors right outside the door that seems water. Also if you use Wells Fargo there is an ATM right outside the door.

Posted by on Dec 17, 2017

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5 out of 5

Close to what we needed

Pros: Location
Cons: availability of filtered water, ability to block light at night from coming in the windows.
Location: Time square, close to the holiday windows on 5th ave, close to good food, good to walk around time square
Very happy with our stay at hotel. People are friendly and helpful, the room was clean and the elevator was prompt. Food on the 5th and 3rd floor was tasty and fresh and easy to pickup for breakfast

Posted by , from New york, NY on Dec 11, 2017

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4 out of 5

Great location

Great location and comfortable hotel. Bar is a bit pricey and lacks atmosphere. Restaurant was not open but plenty of them right outside the door.

Posted by on May 16, 2017

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5 out of 5

Great hotel, great location

Great hotel in a great location. Loved that the room was a suite. Loved the view. Will stay here again.

Posted by on Apr 10, 2017

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5 out of 5

Great location!

Brought grandkids for their first NYC trip. Lots of fun and centrally located.

Posted by on Mar 31, 2017

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5 out of 5
We got snowed in and could not leave when expected. Had to change hotels because the double tree was booked. The hotel we moved to was fancier however, the rooms were tiny and stuffy at a higher rate. They can keep their fancy decorations. I would much rather be comfortable at the double tree!!

Posted by , from new york on Mar 15, 2017

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5 out of 5

Great hotel on Times Square

Pros: Great location, very helpful staff.
Location: Walking distance to all theaters.
This is a very good hotel on Times Square right across from the TKTS booth to get discounted show tickets! Walking distance to all theaters. The suites are very roomy and the beds are very comfortable.

Posted by , from San Jose, Ca on Mar 14, 2017

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About the DoubleTree Suites by Hilton New York City - Times Square

Location 1568 Broadway, New York, NY 10036

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree Suites by Hilton New York City - Times Square. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 468 guestrooms or units
  • 45 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.4 km / 9.6 mi)
  • Train station: New York Penn Station (1.3 km / 0.8 mi)
  • Metro station: 49th St. Station (0 km / 0 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree Suites by Hilton New York City - Times Square offers 468 air-conditioned accommodations with minibars and video-game consoles. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Morning Coffee Kiosk - This coffee shop specializes in American cuisine and serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Guests of this New York City hotel have complimentary use of the fitness center on site and also receive a discount at a health club 4 blocks away.

Central Park, 12 blocks north, offers a variety of recreational opportunities, including ball fields, tennis courts, rowboat rentals, horseback riding, and miles of trails for hiking, biking, running, and in-line skating. Rockefeller Center's famed skating rink, 2 blocks away, opens in winter, as does Central Park's Wollman Rink.The recreational activities listed below are available either at the Doubletree Guest Suites or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available.

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 50 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parcel deliveries will be accepted only up to seven days prior to guest arrival and stored for no more than seven days after a guest's scheduled departure. A $5.00 per day storage fee and a $5.00 administrative fee will apply.The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night

The resort fee includes:

  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 33 per person (approximately)
  • Fee for in-room wireless Internet: USD 13.99 per night (rates may vary)
  • Self parking fee: USD 57 per night
  • Valet parking fee: USD 85 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Suites Hilton Hotel New York City Square Times
  • DoubleTree Suites Hilton New York City Times Square
  • DoubleTree Suites Hilton New York City Times Square Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Promotions

NYC Sightseeing Promotion
Book a stay in a NYC Sightseeing Package rate category, and receive the following:

  • USD5 discount on a Circle Line 3-hour tour, 2-hour tour (Harbor Lights), or 75-minute sightseeing cruise
  • USD30 discount on a World Yacht Dinner Cruise
  • USD5 discount on a City Sights Double Decker bus tour
Must book a NYC Sightseeing rate category to qualify. No cash value for unused discounts. Not combinable with other promotions. Not applicable to already confirmed reservations or for group bookings. Valid anytime, subject to availability. Other restrictions may apply.

NYC Parking or Breakfast Promotion
Book a stay in the "NYC Parking or Breakfast" rate category and receive 1 of the following:

  • Complimentary overnight parking for 1 car during stay
  • OR a full American breakfast for maximum 2 adults and 2 children per room in the hotel's restaurant

Must book the "NYC Parking or Breakfast" rate category to qualify. No in/out privileges for complimentary parking. Breakfast rate applies only for up to 2 adults and 2 children max. Benefit is provided per night per stay. No cash value for unused portion of offer. Not combinable with other promotions. Not applicable to already confirmed reservations or for group bookings. Offer may not include gratuities or taxes. Valid anytime, subject to availability. Other restrictions may apply.