"As a Hilton member the intinial room was fantastic. But after a long day me and my family went back to the room to get ready for our dinner party and ... " More

By a verified traveler on Mon 26 Jun 2017

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Hotel Description

DoubleTree by Hilton Metropolitan - New York City puts you in the heart of Manhattan, within just a 10-minute stroll of popular attractions like Chrysler Building and Bloomingdale's. Highlights at this Art Deco hotel include a restaurant and a bar/lounge.

TVs with cable channels are featured in all 764 rooms, and you can enjoy WiFi, free newspapers, and safes. Premium bedding and free toiletries are nice touches to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Met Grill, serves American cuisine and is open for breakfast. Met Bar is the hotel's own lobby lounge. 12000 square feet (1115 square meters) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas and a fitness center. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4-star Central New York City hotel include Rockefeller Center and St. Patrick's Cathedral.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$100 per night

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Metropolitan - New York City ratings based on 295 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

A/C issues

As a Hilton member the intinial room was fantastic. But after a long day me and my family went back to the room to get ready for our dinner party and notice that room was considerable warm. I notified the front desk and they immediately sent up a repair man to address our concerns. He inturn changed out the filter . When we return from our dinner party considerable late, the tempature had not changed. We where moved to the seconded floor with no view , considerable noisy thought the night with staff sounds going in and out of doors adjacent to our room. The next day when we return to the new room, the same A/C problem existed with a warm room. Guest services was contact and the solution was to bring a portable box fan to the room so that it could be place in front on the A/C to circulate the air. This fan had to be left on high 24/7 to make the room comfortable.

Posted by on Jun 26, 2017

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4 out of 5

Comfort

Pros: Staff was very friendly. It was a great location for us.
Had to sleep with the window cracked because our room was very warm. The air conditioner was not working properly. Actually, I believe they had it controlled so that it would not turn on. Also, at this price point, it would be great to have a mini fridge in the room. I would only recommend this hotel during cooler times of the year.

Posted by on May 18, 2017

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4 out of 5

Good place to stay!

Pros: Location, gym, access to trains
Cons: Bathrooms a bit small.
Location: Eat, Rockefeller Center, Radio City Music Hall, Times Square, Central Park. All are walking or close train distance.
Hotel is in a great location, close to the E train and 6 train. Great gym, clean rooms, reasonable price. Bathroom is a bit small, but very minor in comparison to all other perks. I would stay here again!

Posted by , from CA on Feb 13, 2017

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5 out of 5

Great experience

Comfy bed, friendly staff, great view from our room (14th floor) close to the fun stuff in midtown

Posted by , from Arkansas on Jan 14, 2017

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4 out of 5
There is not free internet in the rooms only in the lobby

Posted by on Dec 7, 2016

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5 out of 5

Labor day

Great location very confortable Polite helpful

Posted by on Sep 5, 2016

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5 out of 5
Pros: the staff, very nice and polite
Location: It's close to everywhere, very nice
Very nice Hotel, clean, it's well located, I enjoyed to stay there. Thanks

Posted by on Jul 6, 2016

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2 out of 5

Poor service

I've stayed at this hotel 3 times over the last two years and always a great experience until this visit. Took 30 minutes to get an elevator and another 20 minutes waiting to store my bag. apparently all bellmen were on the floors gathering other guests bags. Poor management to send every bellman to the floor making other guests wait. Staff was unapologetic and not wanting to assist in the storage of bags. Highly disappointed the doubletree treats return clients in such fashion.

Posted by on May 23, 2016

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4 out of 5

First time at Doubleday.

Pros: The location was so perfect for everything I needed to get done in the City.
Cons: A tour group came in when I was returning from dinner. Long lines to the elevators with luggage blocking guests who couldn't get by was challenging.
Location: Plenty of diverse eating options was great.
Room was modern and gave me decorating tips as I am redoing my bathroom. The room size was smaller than I expected but adequate.

Posted by , from Elmont, NY on May 21, 2016

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3 out of 5

Room to small !

The room would have been ok if I was alone in room not for couples

Posted by on May 15, 2016

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About the DoubleTree by Hilton Metropolitan - New York City

Location 569 Lexington Ave, New York, NY 10022

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, limo/town car service, and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Metropolitan - New York City. For a fee, parking is available. A complete renovation of DoubleTree by Hilton Metropolitan - New York City was completed in June 2012. This Art Deco Manhattan hotel is smoke free.

  • 1 building
  • 764 guestrooms or units
  • 20 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1961
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.7 km / 9.1 mi)
  • Train station: New York Grand Central Terminal Station (1.2 km / 0.8 mi)
  • Metro station: Lexington Av.-53 St. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Metropolitan - New York City offers 764 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Manhattan hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • HD television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Shower and tub combination
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Met Bar - Onsite lobby lounge.

Met Grill - This restaurant specializes in American cuisine and serves breakfast only.

Spa Services

  • Manicures and pedicures

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cribs (infant beds) are available.

Pets

  • Pets: USD $100.00 per pet, per stay, plus a deposit of USD 100 per stay
  • Weight limit: 60 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 63 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD $100.00 per pet, per stay
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Metropolitan New York City Hotel
  • DoubleTree Hilton Metropolitan Hotel New York City
  • DoubleTree Hilton Metropolitan New York City
  • DoubleTree Hilton New York City
  • DoubleTree Metropolitan
  • DoubleTree Metropolitan Hilton
  • DoubleTree Metropolitan New York City
  • DoubleTree New York City Metropolitan
  • Hilton DoubleTree Metropolitan
  • Hilton Metropolitan New York City
  • DoubleTree Hilton Metropolitan Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Promotions

New York Sightseeing Promotion
Book a stay in “Sightseeing Promotion” rate category and receive the following:

  • $4 off Circle Line
  • $30 off World Yacht Dinner Cruise
  • $5 off City Sights Double-Decker Bus Tour
  • 20-percent discount at Planet Hollywood
  • $5 off Madame Tussauds
  • Complimentary treatment at Equinox Wall Street (with massage purchase)

  • Must book a “Sightseeing Promotion” rate category to qualify. Offer cannot be combined with any other promotions. Not applicable to already-confirmed reservations or group bookings.

    Free Parking or Breakfast Promotion
    Book a stay in “Free Parking or Breakfast Promotion” rate category and receive the following:

    • Choice of free overnight parking for one car OR free full American breakfast for two. Either choice applies for entire stay.

    • Must book a “Free Parking or Breakfast Promotion” rate category to qualify. No in/out privileges if parking is chosen. Guest receives benefits for every night of stay. Offer cannot be combined with any other promotions. Not applicable to already-confirmed reservations or group bookings.