DoubleTree by Hilton Metropolitan - New York City

4-star property
569 Lexington Ave, New York, NY 1-855-201-7819
  • Walking distance to 5th...
  • Free WiFi and wired Int...
  • Onsite dining
  • 24-hour fitness center

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3.9 out of 5
Good!
See all 319 Travelocity Reviews

"We enjoy the stay in the hotel very much and will recommand it to our Friends. Nice Greetings. " More

By a verified traveler on Tue 15 May 2018

Points Of Interest

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Hotel Description

4-star Art Deco hotel near 5th Avenue

City center stay

Within a 10-minute walk of this Midtown hotel, you'll find 5th Avenue and St. Patrick's Cathedral. Chrysler Building and Rockefeller Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 12 conference rooms, business center, and valet parking. WiFi in public areas is free.

WiFi, cable TV

The 764 guestrooms boast modern comforts like TVs with cable channels, WiFi, and wired Internet. Premium bedding, free newspapers, and hair dryers are also available.

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109 per night

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Metropolitan - New York City ratings based on 319 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Metropolitan - New York City

Everyone (34) Couples (2) Business (1) Family (3)
5 out of 5
Location was very good. Clean. Lighting in rooms was not good. Very poor lighting. No fan in bathroom.

Posted by on Jul 7, 2019

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4 out of 5
The location was convenient and the staff was great

Posted by on Jun 3, 2019

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3 out of 5
The temperature and fan cannot be adjusted. That is too bad for such a decent hotel.

Posted by on May 21, 2019

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2 out of 5
This hotel needs to be renovated. The bathtub was very rusty, wish rust marks all over the tub. There was no heat, no room service, and no refrigerator in the room. I requested a refrigerator and I never received one. Also the water turned brown, which is very unhealthy.

Posted by on Apr 29, 2019

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5 out of 5

Posted by on Apr 10, 2019

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2 out of 5
MISSING A HAIR DRYER, NO REFRIGERATOR, NO MICROWAVE, SMALL BATHROOM, NO ROOM FOR TOILETRIES, FAN WASN'T WORKING FOR AIR, HAD TO OPEN THE WINDOW.,FOR ICE HAD TO GO INTO THE MAIDS SUPPLY CLOSET,LOST ANY HILTON POINTS FOR USING TRAVELOCITY. WOULD HAVE BEEN BETTER OFF AT THE MERRIOTT.

Posted by on Apr 5, 2019

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5 out of 5

Posted by on Mar 25, 2019

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4 out of 5
No complaints - was nice location, amenities were great.

Posted by on Mar 7, 2019

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4 out of 5
We didn't like that there were no refrigerators or microwaves. When we asked at the front desk about heating our food up they said the only available microwave was down the hall and at the back of the restaraunt. When I got to the restaraunt the guy refused to let me heat up food saying there was no microwave

Posted by on Feb 25, 2019

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1 out of 5
The room conditions were terrible. The heat didn't work. The room door was unhinged letting in all the light from the hallway. It looked as if someone tried to break into the room. The bathroom wasn't cleaned properly. The sink was filled with dirty soap water and the tub still had hair and black spots and wasn't cleaned

Posted by on Feb 24, 2019

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About the DoubleTree by Hilton Metropolitan - New York City

Location 569 Lexington Ave, New York, NY 10022

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Metropolitan - New York City. Parking is available for a fee. This Art Deco New York hotel is smoke free.

  • 1 building
  • 764 guestrooms or units
  • 20 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1961
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (11.1 km / 6.9 mi)
  • Train station: New York Grand Central Terminal Station (1.3 km / 0.8 mi)
  • Metro station: Lexington Av.-53 St. Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Metropolitan - New York City offers 764 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • HD television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Met Bar - Onsite lobby lounge.

Met Grill - This restaurant specializes in American cuisine and serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Weight limit: 60 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 65 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.