4.4 out of 5

"Loved the hotel location, staff always great. Also enjoy the restaurant on the seventh floor. " More

By a verified traveler on Tue 14 Aug 2018

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Hotel Description

4-star hotel near Rockefeller Center

Heart of New York

At this Midtown hotel, you'll be well placed to visit Rockefeller Center and Top of the Rock, both steps away. Gershwin Theater and St. Patrick's Cathedral are also within 6 miles (10 km).

Business services

A restaurant and a 24-hour fitness center are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and express check-in are also offered.

Free WiFi, iPod docks

In addition to LCD TVs with cable channels, the 230 guestrooms offer free WiFi and iPod docks. Room service, premium bedding, and coffee/tea makers are also available.

Club Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$114 per night

Suite, 1 Bedroom, Kitchenette (1 bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Quarters Hotel, opposite Rockefeller Center ratings based on 124 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Club Quarters Hotel, opposite Rockefeller Center

Everyone (24) Couples (1) Business (1) Students (1) Family (1)
5 out of 5
Great location and staff came me 110%. Very helpful in getting directions and transportation.

Posted by on Dec 6, 2018

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5 out of 5

Have stayed before using Travelocity, always great

Pros: Great location, pleasant staff
Location: Rocketfeller center directly across the street
Loved the hotel location, staff always great. Also enjoy the restaurant on the seventh floor.

Posted by on Aug 14, 2018

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4 out of 5
Great location, convenient to all midtown attractions, subway

Posted by on Jul 29, 2018

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5 out of 5
Cons: It says it offers wireless printing but this is not true. Super inconvenient since my document was too large to email to their computer to print.
I enjoyed my stay, especially that my room was fairly quiet. I appreciated the water filter with water bottles in the hall. It was a pretty convenient location, with Rockefeller Center just across the way. Checkout was a breeze. The elevator is very quick (and so quick that it made me slightly car sick actually).

Posted by on Mar 25, 2018

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4 out of 5

Great location, cost effective

Pros: Location
Cons: Elevator service needs attention to improve efficiency
Location: 30 Rock right across the street, Rockefeller Center, Radio City. Half way between 5th Ave and 6th Ave
Very convenient midtown location, halfway on 51st between 5th and 6th. Hotel has a dining room, nearby is a store where sundries if need can be purchased. Room was adequate, bed reasonably comfortable. IT is not a luxury hotel, but the location couple with the room rate was great. Elevators can be slow, plan adequate time when departing if you have a deadline to meet.

Posted by , from Boston, MA on Mar 27, 2017

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3 out of 5

Not great hotel

Pros: False advertising
Cons: Facilities and advertising has to be true.
Location: The location was good.
A little disappointing. I booked a one bedroom which was really a studio. Also, the room could have been more updated. Will not stay there again.

Posted by , from Washington, D.C. on Jan 17, 2017

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3 out of 5

It was once a great place to stay

Pros: The positive was that the front desk staff was very friendly and courteous.
Cons: Terrible housekeeping and upkeep
This is my third time staying in this hotel, it used to be a convenient and great little place to stay because it was centrally located. Unfortunately, the hotel's rooms are now rundown. Our room was extremely dusty and the bathroom was dirty, including a run around the toilet bowl that shows they haven't disinfected it in weeks. The shower was also dirty and had mold growing in between the tiles.

Posted by , from Rockefeller Plaza on Nov 16, 2016

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3 out of 5

Cost cutting at the expense of guest comfort?

Pros: Free refillable bottled water.
Cons: Turn on the air-conditioning in the common areas!
Location: Great location. Opposite Rockefeller Centre and Radio City. Easy walk to Times Square, local Metro, Central Park, etc.
We were so disappointed with our stay at Club Quarters. It was hot in NYC when we stayed (90'sF). The air-conditioning was either not working, or had been turned off in all common areas. This made waiting for the lift (which often was an extended wait), riding in the lift and walking to our room very unpleasant. If this was due to broken air-conditioning, then we should have been notified. On top of that, the cleaning staff turned off our room air-conditioner whenever our room was serviced! Coming off the hot streets and entering a stuffy room is not what you expect from a hotel of this calibre. Getting ready for a night out in a room that is warm and stuffy is not pleasant. If this was a cost-cutting measure - I am appalled. I would expect that from a cheap hotel - but when you pay good prices, you expect good service. One night we returned to the hotel to see the front staff member with her head in her hands, resting on the front desk - looking bored out of her brain, tired and disinterested. I can understand if no-one is around, but if you see guests entering, it's good business to be greeted with a smile. I am not a complainer - so please don't write this off as "one of those guests". I travel a lot and stay in many hotels all around the world. I have never experienced this at any other hotel in NYC for a similar priced hotel. Aside from that, location was excellent. Free refillable bottled water was excellent.

Posted by , from Charlotte, NC on Aug 15, 2016

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4 out of 5

Great location, small (but nice!) room

Pros: Location.
Great location. Across the street from Radio City music hall, Rockefeller Center, great shopping on 5th Ave, short walk to Times Square and Central Park. The room was very small, but clean and comfortable for 2 people. I'd stay again.

Posted by , from Indiana on Jun 27, 2016

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1 out of 5
Cons: Service of staff at front desk was comparable to what you get at a DMV.
Was supposed to check in on Wednesday evening and stay for 2 nights - but my flight in ended up being cancelled. I called Travelocity and they attempted to contact the Club Quarters hotel to see if they could change my reservation to only 1 night. The Club Quarters representative said it was their policy to not allow cancellations the day of the reservation - regardless of the reason, so I would be charged for the room for that evening. Up until this point, I was upset but understood them hiding behind their "policy". I was able to get a flight first thing next morning, and arrived at the hotel at 8 am and attempted to check in to the room I had paid for last night. The front desk told me I could not check in right now - despite the fact I had already paid for the room. They then told me to come back and in an hour - and maybe by that time they would have their system issues resolved so I could check in.

Posted by on Jun 27, 2016

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About the Club Quarters Hotel, opposite Rockefeller Center

Location 25 West 51st St Entrance A, New York, NY 10019

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A 24-hour fitness center, a terrace, and coffee/tea in a common area are also featured at the business-friendly Club Quarters Hotel, opposite Rockefeller Center. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 230 guestrooms or units
  • 26 levels
  • Dining venue
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.7 km / 9.8 mi)
  • Train station: New York W 32nd St. Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Club Quarters Hotel, opposite Rockefeller Center offers 230 air-conditioned accommodations with iPod docking stations and complimentary bottled water. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Club Quarters Hotel, opposite Rockefeller Center has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a 24-hour fitness facility.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35 per night
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.