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"Things were broken in rhe room. There was no microwave " More

By a verified traveler on Sun 28 Mar 2021

Hotel Description

4-star hotel near Rockefeller Center

Heart of New York

With a stay at this Midtown hotel, you'll be steps from Rockefeller Center and Top of the Rock. Radio City Music Hall and St. Patrick's Cathedral are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A terrace, a snack bar/deli, and express check-in are also on offer.

Free WiFi, kitchenettes

The 230 soundproofed guestrooms offer free WiFi and room service. LCD TVs come with cable channels, and other amenities include kitchenettes and premium bedding.

Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$93* Per night/room May 9 - May 10

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Business Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Radisson Hotel New York Midtown-Fifth Avenue ratings based on 46 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Hotel New York Midtown-Fifth Avenue

Everyone (23) Couples (12) Family (9)
3 out of 5
Things were broken in rhe room. There was no microwave

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 28, 2021 by Debra.

Thank you for your recent stay at The Radisson Midtown Fifth Avenue Hotel. I am sorry to hear you had some challenges with your room while staying with us. I will be addressing this with our Team to be sure the next guest we placed in that room does not have similar situation. As for not having microwave in the room, only our premium rooms do comes with microwave and refrigerator. If available you can always upgrade at the Front Desk for an additional fee.

3 out of 5
No mini fridge. When you sat at the end of the bed the head of the bed rose.

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 11, 2021 by Debra

Thank you for your recent stay at The Radisson Midtown Fifth Avenue Hotel. We greatly appreciate your business and feedback. We are sorry to hear that your stay was lest than perfect and you have experience some challenges with the room. We will be addressing this problem so that another guest does not experience the same situation. Thank you again.

4 out of 5

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 25, 2021 by Destiny

Thank you for the feedback,.

5 out of 5

Posted by on Jan 2, 2021

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Comment from Hotel Management

Jan 3, 2021 by Debra

Thank you for staying with us at The Radisson Midtown Fifth Avenue Hotel. We greatly appreciate your business and feedback.

5 out of 5
Amazing location, front desk staff was pleasant and efficient, room was very clean.

Posted by on Jan 1, 2021

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Comment from Hotel Management

Jan 2, 2021 by Destiny

Thank you for the feedback, and thank you for staying with us.

1 out of 5
Sheets was dirty , shower was dirty , water kept turning off while I was in and then coming back on , the room looks very different from the picture it was no microwave , not Netflix on the tv like it says , the sheets and curtains smell old , the towels has stains on them so did my bed

Posted by on Oct 6, 2020

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Comment from Hotel Management

Oct 7, 2020 by Debra

Good Evening Tichina Thank you for your recent stay at The Radisson Midtown fifth Avenue. We appreciate your business and feedback. We are sorry to hear that you were unhappy with your stay. We have address these issues with our Team to make sure another such situation does not occur. Thank You

2 out of 5

Posted by on Jul 15, 2020

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Comment from Hotel Management

Jul 19, 2020 by Debra

Good Morning Thank you for your recent stay at The Radisson Midtown Fifth Avenue Hotel. We are sorry that your stay fell short of your expectation. We are working diligently to improve on our overall services to enhance the guest experience. Your feedback is greatly appreciated. Thank You.

5 out of 5
Location was perfect! I would definitely stay there again.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 24, 2020 by Debra

Thank you for staying with us at the Radisson Midtown Fifth Avenue Hotel. We greatly value your business and welcome your feedback. Thank You again.

5 out of 5

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 24, 2020 by Debra

On behalf of the entire Radisson Midtown Fifth Avenue staff we would like to thank you for staying with us and your kind review.

5 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 23, 2020 by Front Office

Thank you for your feedback and for taking the time to rate about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

About the Radisson Hotel New York Midtown-Fifth Avenue

Location 25 West 51st Street, Units 3 and 4, New York, NY 10019

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 411 square feet (38 square meters) and includes conference space. A 24-hour fitness center, a terrace, and concierge services are also featured at the business-friendly Radisson Hotel New York Midtown-Fifth Avenue. This 4-star New York hotel is smoke free.

  • 230 guestrooms or units
  • 26 levels
  • 411 sq ft of conference space
  • 38 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: New York Penn Station (2.3 km / 1.5 mi)
  • Metro station: 47 - 50 Sts - Rockefeller Center Station (0.4 km / 0.3 mi)

Room Amenities

Radisson Hotel New York Midtown-Fifth Avenue offers 230 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes. Bathrooms include showers and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

The Terrace Club - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SGS (3rd party expert - Global), and COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18.95 for adults and USD 18.95 for children (approximately)
  • Nearby parking fee: USD 40 per day (311 ft away)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Quarters opposite
  • Club Quarters opposite Rockefeller
  • Club Quarters opposite Rockefeller Center
  • Club Quarters opposite Rockefeller Center Hotel
  • Club Quarters opposite Rockefeller Center Hotel New York
  • Club Quarters opposite Rockefeller Center New York
  • Club Quarters Rockefeller
  • Club Quarters Rockefeller Center
  • opposite Rockefeller Center
  • Rockefeller Club Quarters
  • Club Quarters, Opposite Rockefeller Hotel New York City
  • Hotel Quarters Rockefeller Center
  • Quarters Rockefeller Center Hotel
  • Club Quarters Hotel opposite Rockefeller Center New York
  • Club Quarters Hotel opposite Rockefeller Center
  • Club Quarters Opposite Rockefeller Hotel New York City
  • Radisson Hotel New York Midtown-Fifth Avenue Hotel
  • Radisson Hotel New York Midtown-Fifth Avenue New York
  • Radisson Hotel New York Midtown-Fifth Avenue Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.