City center stay
At this Manhattan hotel, you'll be well placed to visit 5th Avenue and Empire State Building, both within a 5-minute walk. Also, Madison Square Garden is within half a mile (1 km) and Grand Central Terminal is within 2 miles (3 km).
Round-the-clock service
A coffee shop and free WiFi in public areas are available at this hotel. Staff at the 24-hour front desk can provide around-the-clock assistance.
Dec 28, 2023 by Manager
Hello Christopher,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had a pleasant experience. If you have any suggestions or feedback to share, please don't hesitate to contact us directly. We look forward to welcoming you back in the future!
Jul 27, 2023 by Manager
Hello Jill,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
Feb 18, 2023 by Manager
Hello Gregory,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff and your comments about our front desk. We are always looking for ways to improve upon the guest experience so thank you for sharing.
Dec 21, 2021 by Front Desk Team
Dear Paul, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our location and staff. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations. Kind regards, Best Western Premier Empire State Hotel
Dec 18, 2021 by Front Desk Team
Dear Melissa, Thank you very much for your kind review. We hope to see you again in the future when your travels bring you back to the area. Kind regards, Best Western Premier Empire State
Nov 20, 2021 by Front Desk Team
Dear Pamela, Thank you for taking the time to tell us about your experience. It is always a pleasure to receive an excellent review. We seek to give each guest a very comfortable, clean and accommodating experience and we are thrilled to hear of our success in this ambition. It is great to hear that you enjoyed the location, as well; and We will share your feedback with our team, especially with Stephanie who we are certain will be encouraged by your excellent review. Thank you again for sharing your experience, and we look forward to serving you in the future. Kind regards, Front Desk Team
Nov 7, 2021 by Front Desk Team
Dear Lucille, Thank you very much for your review! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We look forward to welcoming you back during your next stay in the area! Kind regards, Front Desk Team
There's a coffee shop/cafe on site. Public spaces have free WiFi. There's an onsite 24-hour business center. Best Western Premier Empire State Hotel also features an ATM and an elevator. This 3-star New York hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Best Western Premier Empire State Hotel offers 102 air-conditioned accommodations with complimentary toiletries. Cable television is provided. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
PRAIVI - Onsite coffee shop.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).