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4.1 out of 5

"Great room, great hotel. Front desk staff is absolutely amazing " More

By a verified traveler on Fri 17 Feb 2023

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Hotel Description

3-star hotel near 5th Avenue

City center stay

At this Manhattan hotel, you'll be well placed to visit 5th Avenue and Empire State Building, both within a 5-minute walk. Also, Madison Square Garden is within half a mile (1 km) and Grand Central Terminal is within 2 miles (3 km).

Round-the-clock service

A coffee shop and free WiFi in public areas are available at this hotel. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$140* Per night/room Apr 28 - Apr 29

Standard Room, 1 King Bed, Accessible, Non Smoking (Larger Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Premier Empire State Hotel ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Premier Empire State Hotel

Everyone (3) Couples (1) Family (2)
4 out of 5

Posted by on Dec 6, 2023

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Comment from Hotel Management

Dec 28, 2023 by Manager

Hello Christopher,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had a pleasant experience. If you have any suggestions or feedback to share, please don't hesitate to contact us directly. We look forward to welcoming you back in the future!

5 out of 5

Posted by on Jul 7, 2023

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Comment from Hotel Management

Jul 27, 2023 by Manager

Hello Jill,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

5 out of 5
Great room, great hotel. Front desk staff is absolutely amazing

Posted by on Feb 17, 2023

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Comment from Hotel Management

Feb 18, 2023 by Manager

Hello Gregory,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff and your comments about our front desk. We are always looking for ways to improve upon the guest experience so thank you for sharing.

3 out of 5
The staff was excellent. Especially Stephanie! The room was very small, there was no chair to sit on. Made for the business traveler, rather than a tourist. It was clean and close to midtown

Posted by , from VALATIE on Dec 1, 2021

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Comment from Hotel Management

Dec 21, 2021 by Front Desk Team

Dear Paul, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our location and staff. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations. Kind regards, Best Western Premier Empire State Hotel

5 out of 5
Muy limpio el cuarto,volvería a quedarme otravez!!!

Posted by , from Kissimmee on Nov 29, 2021

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Comment from Hotel Management

Dec 18, 2021 by Front Desk Team

Dear Melissa, Thank you very much for your kind review. We hope to see you again in the future when your travels bring you back to the area. Kind regards, Best Western Premier Empire State

1 out of 5

Posted by on Nov 26, 2021

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5 out of 5
Stephanie was a jewel. She was very helpful and pleasant. We had hot water and the room was very comfortable. Would definitely stay there again!

Posted by on Nov 19, 2021

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Comment from Hotel Management

Nov 20, 2021 by Front Desk Team

Dear Pamela, Thank you for taking the time to tell us about your experience. It is always a pleasure to receive an excellent review. We seek to give each guest a very comfortable, clean and accommodating experience and we are thrilled to hear of our success in this ambition. It is great to hear that you enjoyed the location, as well; and We will share your feedback with our team, especially with Stephanie who we are certain will be encouraged by your excellent review. Thank you again for sharing your experience, and we look forward to serving you in the future. Kind regards, Front Desk Team

5 out of 5
Lovely staff, super clean , modern , comfy beds

Posted by on Nov 6, 2021

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Comment from Hotel Management

Nov 7, 2021 by Front Desk Team

Dear Lucille, Thank you very much for your review! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We look forward to welcoming you back during your next stay in the area! Kind regards, Front Desk Team

About the Best Western Premier Empire State Hotel

Location 16 E 30th St, New York, NY 10016

Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi. There's an onsite 24-hour business center. Best Western Premier Empire State Hotel also features an ATM and an elevator. This 3-star New York hotel is smoke free.

  • 102 guestrooms or units
  • Built in 2021
  • Business center (24 hours)
  • Front desk (24 hours)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: New York W 32nd St. Station (0.7 km / 0.4 mi)
  • Metro station: 28 St. Station (Broadway) (0.4 km / 0.2 mi)

Room Amenities

Best Western Premier Empire State Hotel offers 102 air-conditioned accommodations with complimentary toiletries. Cable television is provided. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

PRAIVI - Onsite coffee shop.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Empire State Hotel
  • Best Premier Empire State
  • Best Western Premier Empire State Hotel Hotel
  • Best Western Premier Empire State Hotel New York
  • Best Western Premier Empire State Hotel Hotel New York
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.