8/10 Good
marla j., Talking Rock, GA
Sep 21, 2023
Would be five stars if not for the beach service and lack of communication
Loved, loved the property. A few kitchen items were old so we picked up scissors and a decent wine opener. We liked it so much I sent a message to the rental company to book for next year-never received an answer. This was not the first time as I never got a response to a message earlier in the summer.
Clean unit, but the bed pads were worn and disgusting. Linens should be serviced and covers should fit the beds. The king bed had a queen comforter.
The part we had issue with was the La Vida Loca beach service. We had two chairs and umbrella that came with the unit. I’m on vacation so getting up at 6:30am to secure a spot was not going to happen. Only after calling the rental company did we have the same chairs for the remainder of our stay. The beach attendant had the nerve to approach us and ask why we called and complained. I spoke to the rental company in August before we came down after seeing multiple people say this was an issue. We did not need front row, just a convenient spot for a 78 year old. Sadly he lost on a great tip as I don’t pay for poor service and attitude.
We will come back to Navarre, but we will choose a different company to assist. Vacation should not be difficult.
The views are stunning. The property very well maintained. I hope the owners ask more of the company who is representing their interest.
marla j.
Stayed 9 nights in Sep 2023