4.7 out of 5

"The hotel and staff are so great! From the moment I arrived I knew I wouldn’t want to leave so I extended my stay for another 4 days! In fact i’m st ... " More

By a verified traveler on Sun 05 Aug 2018

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Hotel Description

5-star luxury hotel near James L. Knight Center

Central Miami getaway

Your stay at this Brickell hotel places you within 6 miles (10 km) of James L. Knight Center and American Airlines Arena. Also within 9 miles (15 km) are Lincoln Road Mall and University of Miami.

Luxury amenities

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Make the most of the outdoor pool and spa tub, and relax with drinks at one of the 4 bars/lounges.

IPod docks, WiFi

The 326 guestrooms feature thoughtful touches like bathrobes and slippers, as well as WiFi and balconies. IPod docks, 24-hour room service, and wired Internet are also available.

Skyline View, Deluxe Room, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$320 per night

Premier Suite, 1 King Bed, Accessible, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Skyline View, Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Skyline View, Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room, 1 King Bed, Accessible (Island View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Skyline View, Suite, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Mandarin Oriental, Miami ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mandarin Oriental, Miami

Everyone (7) Couples (1)
5 out of 5
The hotel and staff are so great! From the moment I arrived I knew I wouldn’t want to leave so I extended my stay for another 4 days! In fact i’m still here enjoying Miami :))

Posted by on Aug 5, 2018

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4 out of 5

ellegant and sassy on the water

Pros: Location, location, the views, decor, staff friendliness
Cons: Hotel of this quality I think should't use chlorine!!!!! in the lobby pond and on towels, bathrobes,free wi - fi a must, valet open the passeger door
Location: great, shopping , restaurants
elegant, sassy, exclusive , beautiful location !!!!!, But too much chlorine smell in the lobby , chlorinated towels and sheets that gave me sensitivity....

Posted by , from NJ on Dec 5, 2017

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5 out of 5

Spectacular View of city from Brickell Key

I really enjoyed personal yoga in the morning on the lawn.

Posted by , from Clearwater on Jun 26, 2017

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4 out of 5

Great looking Hotel... wonderful view

Pros: Staff. View. Location
Cons: Make balconies private
took an hour and 1/2 to check in for a reserved room on the 7th floor. Hotel staff was great, Very professional. Hotel housekeeping visited the room once during the whole weekend stay. Didn't leave enough towels but with one call we had them in minutes. Somewhat disappointing is the balcony. Not a private balcony. Separated from the next balcony by a see through screen. When on the balcony you can see into the next rooms. With the selection in Miami I may not stay again.

Posted by on May 30, 2017

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5 out of 5

Great Customer Srevice

I recommend this hotel to anyone who wants to stay in a 5 star hotel with all the perks that comes with this rating. Excellent service fantastic views and awesome food. Stay there you will expierence an unbelievable expierence. I highly recommend. PB

Posted by , from B on May 15, 2017

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5 out of 5

Outstanding location near downtown Miami.

Excellent hotel location near downtown. Outstanding view of Miami's incredible skyline and Biscayne Bay. Front desk, housekeeping and valet staff very cordial and helpful. Would certainly stay at the Mandarin Oriental again.

Posted by , from L.A. on Aug 5, 2016

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3 out of 5

Good location for walking to Brickell restaurants

Pros: exclusiveness, ability to work by the pool, wifi reaches out there. walking distance to brickell restaurants.
Cons: see above in experience
Location: running bla bla
While I rate everything high, I was put off by their petty approach to charging for minor items that most hotels include in the price. They wanted to charge me $12 for the use of wifi, when I refused it, the lady on checkin gave it to me complementary. While I appreciated this, how many other guests just pay the $12? Everyone has a mobile phone today, but if you choose to make local call, the charges are clearly meant to take full advantage of the guest. Overall, it is relatively overpriced but it is luxurious, and obviously if you stay there, no problem affording the extra little items they charge, but it does not give me a good feeling when an expensive hotel feels they have to go a-la-carte for everything, they can easily roll wifi into price. To be fair, there was a free bottle of water in the room :)

Posted by , from Houston on Aug 27, 2015

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5 out of 5

Best relaxing hotel stay I ever had

It was very relaxing n beautiful as soon as I walk in. Great staff that's willing to make sure the customers stay is very well pleasing. Best room best view, my wife n I plan on staying there again.

Posted by , from Greenville, Sc on Jul 2, 2015

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5 out of 5

Good value for money

Pros: Quiet
Cons: No free Internet
Good location, excelent service, well trained staff, first class breakfast, god restaurants, pleasant view.

Posted by , from Sao Paulo - São Paulo, Brazil on Oct 29, 2012

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5 out of 5

Consistent with the Asian hospitality they are founded on

Pros: excellent location, in room technology, pool and spa facilities, restaurant menu, superior customer serivce
Cons: No free Internet, no in room coffee maker, valet parking only
Staff are simply amazing and do everything in their power to make you feel truly welcome. When asked if this was my first stay with them (which it was) I was personally shown to my room where all the features of the room were explained. Valet Services were quick and courteous, and the Concierge is very knowledgeable. The on site restaurant staff are phenomenal and the food is decadent and divine. The restaurant staff even offered us bug spray when the saw the mosquitoes were bothering us, which illustrates the staff's willingness to go above and beyond. Hotel is also set on the waterfront (Biscayne Bay) where a jogging path provides a nice place for a scenic after dinner stroll. Will certainly stay here again on my next trip to Miami.

Posted by , from Orlando, FL on Oct 5, 2011

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About the Mandarin Oriental, Miami

Location 500 Brickell Key Dr, Miami, FL 33131

Property Features

Mandarin Oriental, Miami offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. Business amenities include a business center and a meeting room. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Mandarin Oriental, Miami. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Miami hotel.

  • 326 guestrooms or units
  • 20 levels
  • 4 bars or lounges
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (13.6 km / 8.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Mandarin Oriental, Miami offers 326 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Miami hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • DVD player
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

La Mar by Gaston Acurio - Overlooking the ocean, this restaurant specializes in Peruvian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

MO Bar + Lounge - Overlooking the ocean, this cocktail bar specializes in American cuisine and serves breakfast and light fare. Happy hour is offered. Open daily.

Oasis Pool Cafe - This café specializes in American cuisine and serves lunch and light fare. A children's menu is available.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

The award-winning Mandarin Oriental Spa occupies 3 levels and features 18 treatment rooms, including 6 VIP suites with views of Biscayne Bay. The 15,000-square-foot spa is decorated in various textures such as natural linens, bamboo, and glass to appeal to the senses. Indulgences include hydrotherapy, Thai massage, and couples treatments.

  • Number of treatment rooms 18
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt; guests are allowed 2 complimentary packages. The property will charge an additional fee for each additional package. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 250 per pet, per stay, plus a deposit of USD 250.00 per stay
  • Maximum 1 per room (weight limit: 30 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 (rates may vary)
  • Fee for in-room wired Internet: USD 15 (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Valet parking fee: USD 47.58 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 250 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Oriental Miami Hotel
  • Mandarin Oriental Hotel Miami
  • Mandarin Oriental Miami
  • Miami Mandarin Oriental
  • Mandarin Miami
  • Mandarin Oriental, Miami Hotel Miami
  • Mandarin Oriental

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.