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Days Inn by Wyndham Nashville Saint Thomas West Hospital

2-star property
269 White Bridge Pike, Nashville, TN 1-855-201-7819

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2.3 out of 5
See all 15 Travelocity Reviews

"Some residents were too loud and i had problems checking in yesterday. The manager had a little bit of an attitude. Management however resolved the is ... " More

By a verified traveler on Mon 09 Mar 2020

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Hotel Description

Hotel near Belle Meade Plantation in Nashville

City center stay

Your stay at this Whitebridge hotel places you within 3 miles (5 km) of Belle Meade Plantation and Saint Thomas West Hospital. Vanderbilt University and Parthenon are also within 6 miles (10 km).

Property Amenities

Free WiFi in public areas is available at this hotel.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 51 guestrooms also offer free WiFi and LED TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Days Inn by Wyndham Nashville Saint Thomas West Hospital ratings based on 15 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Days Inn by Wyndham Nashville Saint Thomas West Hospital

Everyone (14)
3 out of 5
Some residents were too loud and i had problems checking in yesterday. The manager had a little bit of an attitude. Management however resolved the issue with the rowdiness.

Posted by on Mar 9, 2020

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4 out of 5
Was very close to hospital, nice staff. Reasonable rates.

Posted by on Sep 26, 2019

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5 out of 5

Posted by on Sep 9, 2019

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1 out of 5
They 1st put us in a room that somebody was already in. Then they had no more king beds. No coffee after 9 am.

Posted by on Jul 27, 2019

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1 out of 5
Needs to be cleaner, a group of guys had a party right outside our door most of the night, we got charged double for what we were supposed to be charged, receptionist was to busy outside smoking when i wanted to check out.

Posted by on Dec 30, 2018

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Comment from Hotel Management

Jan 10, 2019 by Earl Allen, General Manager

We are sorry about your experience. We certainly try to take care of our guests. We will work hard to fix the issue you experienced. Our Front Office is there 24 hours to help take care of any issues like you experienced.Thank you for your feedback.

1 out of 5
After having to go to get my own towels in the office (no biggie), I was prepared to get a good night's sleep for my meeting the next morning. When I turned down the bed to go to sleep, the sheets had obviously not been changed, just the bed made up with old sheets--make-up stains on comforter--gross. I got my own blanket and pillow out of my car to use. Next morning when I went to shower, I found hair in the bathtub and bathroom floor--not pubic hair thankfully and know it wasn't mine because I'm bald. Then when I went to make some coffee, there were no coffee cups, a used coffee pod in the coffee maker, and no new coffee to use. I understand this a budget hotel, but $130 for a disgusting room is appalling. Never again.

Posted by , from Memphis, TN on Oct 24, 2018

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2 out of 5
The property needs a fresh coat of paint, a thorough cleaning (cobwebs on the ceiling made us weary spider bites), tub and counter-top reglazing or just plain replacing. One positive: The staff was friendly, but that's not enough to want to stay again or recommend it.

Posted by on Jun 25, 2018

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3 out of 5

Average hotel, average price

Cons: Breakfast
Wasn't the worst hotel I've stayed in, definitely not 5 star. Some of the staff was really welcoming and some weren't. It surprised me in cleanliness. Nice, newish shower head but the tub didn't drain. Pretty quiet area. Breakfast was not impressive. The juice machine was broken and the eggs were pretty gross. There was also hair on some of the towels.

Posted by on Jul 31, 2017

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Comment from Hotel Management

Aug 27, 2017 by Earl Allen

We are sorry about your experience. We certainly try to take care of our guests. We will consider how to do some renovations, and will fix the issues brought to light now. Thank you for your feedback and compliment.

2 out of 5

Hotel stay

Very outdated rooms and facility. Staff was friendly but unprofessional: checking in with the manager and one of the other staff members was on her phone talking about her personal life while sitting at the front desk! Checking out: staff member who was at the desk had head phones on with very loud music playing while she was checking us out of hotel.

Posted by on May 8, 2017

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3 out of 5

Decent value for the price.

Pros: Friendly and solicitous staff.
Cons: Wi-fi in room was slow and sporadic, in room phone did not work, and list of TV channels did not match what was available.
Location: Convenient to Vanderbilt, interstates, Elder's book store (beware, closes at 3 pm and on Sunday) and an excellent Turkish restaurant, Anatolia.
I was apprehensive due to many poor reviews on line, but I wanted to attend a college reunion and almost everything in the area was 2,3 or more times the price. Perhaps because my expectations were low, I was pleasantly surprised. Room was clean and neat, hardwood floors allayed any fears about what might be lurking in the carpet, bed was quite comfortable, if a bit soft, and was covered with a duvet such as I have had in Swiss ski hotels. Small fridge and microwave were adequate. Bath and vanity were clean, altho tub finish was worn. Breakfast area was quite small, and fare very basic, but traditional oatmeal was very good, and it was close enough to take back to room conveniently.

Posted by on Oct 25, 2016

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Comment from Hotel Management

Jan 27, 2017 by Earl Allen - Manager

Thank you for staying with us at Days Inn. We appreciate your review and comments. We want to provide a comfortable, clean, and hospitable room for every guest. We have undergone many renovation projects and will continue to strive to be better for guests.

About the Days Inn by Wyndham Nashville Saint Thomas West Hospital

Location 269 White Bridge Pike, Nashville, TN 37209

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Days Inn by Wyndham Nashville Saint Thomas West Hospital, you'll find tour/ticket assistance, coffee/tea in a common area, and room service (during limited hours). WiFi is free in public spaces. Smoking is allowed in designated areas at this Nashville hotel.

  • 51 guestrooms or units
  • 2 levels
  • 2 buildings
  • Coffee in lobby
  • Front desk (limited hours)
  • Tour and ticket information
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Nashville Intl. Airport (BNA) (23.5 km / 14.6 mi)

Room Amenities

Days Inn by Wyndham Nashville Saint Thomas West Hospital offers 51 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 25

Special check-in instructions:

The front desk is open daily from 11:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 11:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 48 hours

Hotel Names

  • Days Inn Hotel Nashville West
  • Days Inn Nashville TSU Hotel
  • Days Inn Downtown/Nashville/West Trinity Lane Hotel Nashville
  • Days Inn Nashville West Hotel
  • Nashville Days Inn
  • Days Inn Nashville West Hotel Nashville
  • Days Inn Nashville TSU
  • Days Inn TSU
  • Days Inn Nashville Saint Thomas West Hospital Hotel
  • Days Inn Saint Thomas West Hospital Hotel
  • Days Inn Saint Thomas West Hospital
  • Days Inn Wyndham Nashville Saint Thomas West Hospital Hotel
  • Days Inn Wyndham Saint Thomas West Hospital Hotel
  • Days Inn Wyndham Nashville Saint Thomas West Hospital
  • Days Inn Wyndham Saint Thomas West Hospital
  • Days Inn by Wyndham Nashville Saint Thomas West Hospital Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Days Inn by Wyndham Nashville Saint Thomas West Hospital.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.