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"Clean. Friendly staff. Rooms are quite. Close to the convention center. Could improve evening dinner options. Breakfast buffet or made to order. G ... " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

3-star hotel near Nashville Broadway

Downtown Nashville stay

At this Downtown Nashville hotel, you'll be well placed to visit Nashville Broadway and Country Music Hall of Fame and Museum, both within a 5-minute walk. Johnny Cash Museum and Music City Center are also within half a mile (1 km).

Renovated in 2015

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the 9 conference rooms, as well as the business center and free WiFi in public areas. There's an outdoor pool on site, and a 24-hour front desk and a rooftop terrace are also provided.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 214 guestrooms offer free WiFi and free wired Internet, as well as plasma TVs. Room service, free weekday newspapers, and hair dryers are also available.

Room, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Nashville Downtown/Convention Center ratings based on 22 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Nashville Downtown/Convention Center

Everyone (9) Couples (2) Family (9)
5 out of 5

Posted by on Sep 26, 2020

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2 out of 5
Figured it would of been nicer for a Hilton. The man at the front desk tried snatching my daughters tablet when she went to put on hand sanitizer. We got an uneasy feeling after that so we left and stayed at a different hotel.

Posted by on Jun 30, 2020

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5 out of 5
Clean. Friendly staff. Rooms are quite. Close to the convention center. Could improve evening dinner options. Breakfast buffet or made to order. Great quality for the price.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Mar 19, 2020 by Daniel

We are glad out enjoyed your stay! Thank you for your review.

2 out of 5
The property was fine. The thing I disliked is that there are dishonest people working at this hotel. My daughter accidentally left some clothes in the drawer in our room and when I called Lost and Found, they informed me that no items were recovered from the room. I’d like to know how the clothes magically disappeared from the drawer. Thieves in the form of house keepers, that’s how. And the head of house keeping either has no idea his employees are stealing from the guests (yeah, right) or he is turning a blind eye to their crimes. Very disappointing! I will absolutely think twice before staying at another Hilton Hotel. So if you see a maid walking around in a red Winter Park Colorado sweatshirt, know that it belongs to a teenaged girl that lives in Texas.

Posted by on Feb 6, 2020

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Comment from Hotel Management

Mar 26, 2020 by Daniel Markanich Front Office Manager

I am sorry to hear that your daughter lost her sweater. We have very honest staff at our hotel and if it was not found we can assure you it was not stolen by a staff member. Again we are sorry for the lost item. Outside of this situation we hope you enjoyed your stay with us.

1 out of 5
There was nothing wrong with the property or staff. The problem was with Travelocity. Travelocity had not sent our reservation to the property.

Posted by on Dec 29, 2019

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5 out of 5
Great location to Broadway. Able to walk to most places.

Posted by on Jul 13, 2019

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3 out of 5
With my stay I am born and raised in Nashville so I wanted to celebrate my husband's birthday by getting a hotel room the hotel room was $250 that's fine with price but they charge $40 for valet parking why should you have to pay to park at a hotel that's $250 for one night also the breakfast was not included that was $17 a person that should be in your included in your stay the room had two complimentary Waters but if you drink the coffee or anything like that it would have been charged to your room the hotel overall expenses were out of the roof just to get away from for the weekend the staff was nice and friendly but the cleanliness was okay the bathroom had a little mold in shower and it was dust in the sink storage spaces that needed to be cleaned one of the sockets in the room did'nt work also it states that the rooms have blackout curtains that is not true only there Suites have the blackout curtains and also it is 2019 why does the room still have a air system in the floor instead of a air system that flows all around the room with vents the elevators was also behind on inspection as overall the room was $250 for 1 night we shouldn't have had to pay for anything else that's all I'm saying I could have parked my own car for free and breakfast should be included with your stay you're dealing with a lot of Tourism and I'm sure people wake up with a hangover so that breakfast should be free if they're paying that much for a room tonight Park and should be free

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 9, 2019 by Daniel Markanich - Front Office Manager

Thank you for taking the time to tell us about your experience at our hotel. In the downtown Nashville area, all hotels charge for parking. $40 plus tax is our parking rates, and are posted on our website and at the valet entrance. Since we are a Hilton Garden Inn, breakfast is an extra cost as this is our brand standard. Our hotel rates are based on the demand of the area and are comparable to other hotels in the area. I understand that you did not like the additional charges for the valet parking and breakfast. I hope that outside of these issues your stay was enjoyable.

5 out of 5

Posted by on Jun 2, 2019

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5 out of 5
Great location pool could have been little cleaner but it was a holiday weekend with lots of people and use

Posted by on May 29, 2019

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4 out of 5
Staff is amazing. Pool is great. Quiet area. Not to close to Broadway but within walking distance. The bar and bartenders were awesome! Breakfast is way overpriced. $17 for a buffet! Rediculous!

Posted by on May 20, 2019

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About the Hilton Garden Inn Nashville Downtown/Convention Center

Location 305 Korean Veterans Blvd, Nashville, TN 37201

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hilton Garden Inn Nashville Downtown/Convention Center offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. There's an onsite business center. There are 9 meeting rooms available. The business-friendly Hilton Garden Inn Nashville Downtown/Convention Center also features a rooftop terrace, complimentary newspapers in the lobby, and a fireplace in the lobby. For a fee, parking is available. A complete renovation of Hilton Garden Inn Nashville Downtown/Convention Center was completed in 2015. This 3-star Nashville hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Built in 2015
  • Dining venue
  • Bar by the pool
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Nashville Intl. Airport (BNA) (11.1 km / 6.9 mi)
  • Train station: Nashville Riverfront Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Nashville Downtown/Convention Center offers 214 accommodations with safes and complimentary weekday newspapers. Plasma televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Plasma television
  • Premium channels
  • Refrigerator
  • Microwave
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Hilton Garden Inn Nashville Downtown/Convention Center has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 17.00 for adults and USD 9.00 for children (approximately)
  • Self parking fee: USD 30 per night
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Nashville Downtown/Convention Center Hotel
  • Hilton Garden Inn Downtown/Convention Center Hotel
  • Hilton Garden Inn Nashville Downtown/Convention Center
  • Hilton Garden Inn Nashville Downtown/Convention Center Hotel
  • Hilton Garden Inn Nashville Downtown/Convention Center Hotel
  • Hilton Garden Inn Nashville Downtown/Convention Center Nashville
  • Hilton Garden Inn Downtown/Convention Center Hotel
  • Hilton Garden Inn Downtown/Convention Center
  • Hotel Hilton Garden Inn Nashville Downtown/Convention Center
  • Hilton Garden Inn Nashville Downtown/Convention Center Nashville
  • Hilton Convention Center

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.